![Kourtney K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kourtney K.")
KK

Kourtney K.

Small-Business (50 or fewer emp.)

11/23/2020

"Gmelius Is Wonderful"

4.5/5

What do you like best about Gmelius?

I would have to say the thing I love most about Gmelius is the templates. Gmelius allows for variables and not just ones created by Gmelius but ones that the user can create as well. Having the ability to share templates with your team as well as labels is also very handy and makes the workflow consistent. Assigning email is something we have started using more and more as well and that is much handier than I originally gave it credit. Gmelius has been instrumental in helping our team become much more efficient. I don't want to think of a time before Gmelius when I had a billion drafts because that was the only option for templates that you could quickly get out with little customization. This was also before I was introduced to Variables in templates and my world changed. I have been trying to find ways to use other features Gmelius offers as well such as campaigns or sequences. And I LOVE the tracking it allows us to know that our invoices have arrived and have been opened. The integration with Gmail is nice as well but that you can also go to a dashboard in a window to have a choice is very nice. The feature that we use every day without thinking about it is the rule for CCing, When this is set up you never have to worry about a team member forgetting to cc the team on an email (we do not use a shared Inbox currently we use Google groups for all team email address). That is a wonderful "set it and forget it" feature that we each use every day!!!! Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

I wish the integration with Gmail was a little more in-depth. I also wish that there were more examples of how I could use certain features. For example, our team is the Accounting Department, I would like to utilize as much as possible through Gmelius but I am not sure how I can use sequences or campaigns. Maybe examples of how a department like ours could utilize something that was not necessarily created for our department would be cool. Review collected by and hosted on G2.com.

Recommendations to others considering Gmelius:

I think with the ability to test drive Gmelius that alone is AMAZING, you are given the chance to get your hands dirty with all the features. Once you try it you will not be disappointed and you will never want to be without it again, It makes team work environments so much better and more consistent. Review collected by and hosted on G2.com.

What problems is Gmelius solving and how is that benefiting you?

For getting to CC the rest of the team was the #1 problem we originally got Gmelius for, Templates were and continue to be a lifesaver. Sharing a template that your team can use takes all the guesswork out of emails but still allows us to personalize the email with variables without eating up a lot of time. Shared labels is a newer feature we are starting to really use, I think assigning emails solved a big problem with time management for the overall team. We would sometimes have multiple people answering the same emails because we didn't know someone else was already working on it. You would have 2+ team members doing this multiple times a day and that was a huge time-waster for us. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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