G2

EXD Elias K.

Unemployed

Small-Business (50 or fewer emp.)

10/13/2026

"Fair Pricing, Great Features, and a Smooth 7-Day Trial"

4/5

What do you like best about Gleap?

Gleap is a very good tool as it offers a fair pricing model and it is worth it. There is a 7 day free trial which works perfectly, and the features and AI Agentic-features that are being offered are very good. Review collected by and hosted on G2.com.

What do you dislike about Gleap?

The embedded Gleap Widget can sometimes take longer to fully load when sites have much content (such as News posts or extensive widget configurations), though this mostly does not affect the general features and ability to use Gleap. Review collected by and hosted on G2.com.

What problems is Gleap solving and how is that benefiting you?

Gleap is offering AI-powered customer support solutions with its own AI agent that can (when opted-in) investigate logs of the visited site and help debug issues and report them to the support team. This can also reduce the number of tickets that need to be escalated to a human by having an AI that can assist customers on support tickets. Review collected by and hosted on G2.com.