It was easy to use out of the box to set up a campaign and create our silent auction for our event. We liked being able to hide items until we had all the details but start working on them prior to listing them and listings could could live immediately (although we chose to only have the auction be available during out event). We were told by users it was easy to set up and bid on items. From a reconciliation standpoint it was incredibly easy post-event to see what we raised and if there was any follow up needed. The pricing for the platform being free si nice but as a small nonprofit it does feel like we're losing revenue from the platform fee AND from Stripe processing the donations. Review collected by and hosted on G2.com.
From a functionality standpoint Givebutter gave us everything we needed for this event and being able to run a silent auction. We chose not to have tips turned on and incurred a 3% fee - in hindsight we may rethink that for the future b/c you get dinger on the Givebutter side AND the Stripe side for payment processing. Review collected by and hosted on G2.com.
Love hearing that your silent auction went so smoothly, especially that it saved your team a couple of days of work after the event! That's a big win!
We appreciate you sharing your thoughts on the fees, too. Organizations can choose between optional donor tips and platform fees, so we'd be happy to walk you through those options before your next event.
Wishing you and your team all the best with your future fundraising events!