
I really like the clear, easy-to-use interface, and I’m impressed by the amazing amount of tech support available. I love how you can link accounts together by relationships and track donor touchpoints and even automate some workflows. Review collected by and hosted on G2.com.
Some of the functionality around events is clunky, such as not being able to add guests to an event campaign from the back end without adding in their contact information again on the front end of the software. Also, the system easily duplicates donors when the purchase event tickets and use a different version of their name, etc. Also, there isn't quite enough custom reporting for my taste. I tend to get stuck trying to pull data from both the transactions and the contact side of things and it won't let you filter with both things. I love that it has a canva integration, but it's not as seamless as I'd originally thought it would be. There's a lot of clicking out of GB to Canva and then you can't save building blocks or standard pieces, like email headings in Givebutter's engage section. Review collected by and hosted on G2.com.