--- title: GetResponse Reviews meta_title: 'GetResponse Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1132 reviews by the users' company size, role or industry to find out how GetResponse works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 1132 scale: '5' date_modified: '2026-07-06' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # GetResponse Reviews **Vendor:** GetResponse **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,132 ## About GetResponse GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. ## GetResponse Pros & Cons **What users like:** - Users enjoy the **intuitive ease of use** of GetResponse, allowing for quick and professional email campaign creation. (167 reviews) - Users praise the **responsive customer support** of GetResponse, ensuring assistance is available whenever needed. (132 reviews) - Users love the **intuitive interface** and rich feature set of GetResponse, making email marketing effortless and effective. (104 reviews) - Users value the **helpful customer support** of GetResponse, ensuring assistance is always available when needed. (99 reviews) - Users love the **intuitive interface and extensive features** of GetResponse, making email campaign creation efficient and effective. (94 reviews) - Email Management (79 reviews) - Automation (75 reviews) - Intuitive (74 reviews) - Easy Creation (66 reviews) - Simple (59 reviews) **What users dislike:** - Users express frustration over **missing features** like report clarity and landing page optimization, limiting functionality for larger organizations. (52 reviews) - Users find GetResponse to be **expensive** , especially as costs rise with increased contacts and advanced feature needs. (44 reviews) - Users find the **limited features** of GetResponse restrict its usability, especially for larger organizations needing advanced functions. (42 reviews) - Users note a significant **learning curve for advanced features** , making mastery of automation and segmentation tools challenging. (41 reviews) - Users experience **high costs and a steep learning curve** for advanced features, which can hinder overall satisfaction. (24 reviews) - Limited Customization (22 reviews) - Limited Templates (20 reviews) - Users express frustrations over **poor customer support** , experiencing inconsistent responses and unresolved issues with automation functions. (20 reviews) - The **steep learning curve** of GetResponse can be challenging for beginners despite helpful customer support. (19 reviews) - Integration Issues (18 reviews) ## GetResponse Reviews ### 1. Using GetResponse as my ESP (Email Service Provider) **Rating:** 4.0/5.0 stars **Reviewed by:** Pablo R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about GetResponse?** - Ease of use - Broad number of features - Very good online support, specially when things don-t work as expected **What do you dislike about GetResponse?** - price is high when you want to get a new feature, for example, in terms of automation sequences - having a legacy and a new page editor is something akward and means some limitations - not having a simple and easy way to duplicate landing pages, in order to use your pre-built LPs in your funnels built with GR **What problems is GetResponse solving and how is that benefiting you?** Implementation of email campaigns, based on optin subscriptions **Official Response from Mariana Neves:** > Hi Pablo, Thank you so much for your feedback! We’re happy you’re enjoying the ease of use and support. We’ve shared your thoughts on pricing and the editors with our product team—they really appreciate hearing from our users! If there’s anything else we can help with, feel free to reach out anytime. 😊 Best, Mariana ### 2. Overall I love the platform, but somethings are outdated. **Rating:** 3.5/5.0 stars **Reviewed by:** Rashidat O. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about GetResponse?** I love that so many of the features I want are here in this one platform. The reason I switched to GetResponse was a combination of falling in LOVE with the sales funnel functionality and the price. **What do you dislike about GetResponse?** After getting into GR I found that the sales funnel functionality is on their old website and email editor and it doesn't seem to be a priority to update which bewilders me since EVERYONE is talking about how online business owners need a funnel. Instead they're adding a course platform and I get it everyone is talking about that, too. But I'd love to see your current functionality be amazing and updated before adding more. **What problems is GetResponse solving and how is that benefiting you?** I needed more analytics, better email functionality, and when I found it also has sales funnel and website capabilties I was sold. GR allows me to bring together quite a few of my software needs into one platform and without sacrificing functionality within that range of features. **Official Response from Mariana Neves:** > Hi Rashidat, Thank you very much for taking the time to share your thoughts with us! It's truly rewarding for us to hear that you're finding so much value in GetResponse. Your input on our sales funnel functionality and website editor means a lot to us. It's essential in our mission to keep GetResponse user-friendly and up-to-date. I've shared your feedback with our team, and we'll use it to guide our improvements. If you have any further suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you! Best, Mariana ### 3. Great platform, great features **Rating:** 5.0/5.0 stars **Reviewed by:** Fauzia M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about GetResponse?** Email automation and integration with my website is great. **What do you dislike about GetResponse?** List size is smaller, must be increased. **What problems is GetResponse solving and how is that benefiting you?** Helps me reach thousands of my customers. **Official Response from Jack Ramsay:** > Thanks so much for your review Fauzia. We're glad our platform is helping y ou reach your customers. ### 4. Ideal for businesses focused on email marketing and automation, but not without room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about GetResponse?** The platform's design is clean and intuitive, making it easy to use and navigate. Tools and features are well organized. Most functions can be completed with just few clicks. **What do you dislike about GetResponse?** Difficult to integrate with Amember platform. Mastering automations workflow takes some time. **What problems is GetResponse solving and how is that benefiting you?** Nice pre-designed templates and a drag-and-drop editor that makes creating visually appealing emails easy. It also includes tools for audience segmentation and A/B testing. This enables to reach the right audience with right messages. **Official Response from Mariana Neves:** > Thank you for your feedback! We’re glad you enjoy so many of our features. We appreciate your notes on integrations and automations too – please know we’re always ready to help through our Live chat. 💙 – Mariana ### 5. Flexible platform that lets me do everything I want it to do, and it does it well. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin M. | Web Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about GetResponse?** I like how everything is really straightforward to use, while staying capable of making really shrewd technical processes. Additionally, I absolutely love your customer support. You are really fast, efficient, and I haven't had a single interaction where I didn't get my question answered easily. I really appreciated it. **What do you dislike about GetResponse?** There's not a lot that I dislike. One thing that would be really valuable is the ability to manage client accounts from one single login. As is, I have to keep different accounts for myself and different clients. I'd like to be able to switch between the accounts at ease rather than login separately. **What problems is GetResponse solving and how is that benefiting you?** I've used other platforms, like Mailchimp and ConvertKit, and GetResponse does the best job of filling in gaps that I've found. It's the only one that has the most comprehensive flow builder for automated responses, and it has a very good visual designer alongside the ability to do long form text emails. Getresponse solves the problem of needing multiple tools that operate at a high level without sacrificing quality. I love it. **Official Response from Mariana Neves:** > Hi Justin, Thank you so much for the fantastic 5-star review! 💙 We’re beyond happy to know that you find our platform easy to use and our customer support efficient. These are some of the most important pillars we strive to uphold for our community every day. Your insights regarding the management of different accounts are super valuable to us. We've just shared them with our team—big thanks for that! Best, Mariana ### 6. An excellent tool with a great support team **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa L. | Product manager digital, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about GetResponse?** We like the versatility, the wide range of possibilities and tools of the platform, plus the customer service is fast, friendly, and very effective. We have developed mailing campaigns for our auditors with an excellent receipt rate. **What do you dislike about GetResponse?** We use the tool for mailing, so far there is nothing we don't like. **What problems is GetResponse solving and how is that benefiting you?** The management of large databases and secure sending without falling into spam ### 7. Complete and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** inGeniusly T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about GetResponse?** I find it easy to use while at the same time complete with all the features that we could need as a business, from funnels to segmentations to A/B testing to proper graphics and more **What do you dislike about GetResponse?** For complex matters the customer service has been a bit slow and hasn't responded to all the queries **What problems is GetResponse solving and how is that benefiting you?** Segmentation, funnels, A/B testing **Official Response from Mariana Neves:** > Thank you for your feedback! 😊 – Mariana ### 8. I'm using GetResponse to handle emails, automations and landing pages **Rating:** 5.0/5.0 stars **Reviewed by:** George L. | Host - Stuff From the Vault Show, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about GetResponse?** GetResponse is easy to use and I can do most things by myself but if something is a little confusing they have AI help and live support so answers are easy to get and I don't waste time trying to figure stuff out. **What do you dislike about GetResponse?** My only issue has been implementing a Google tag for tracking ads has been difficult. Not sure if the issue is Google or GetResponse but I create the tag, implement it and then it fails. **What problems is GetResponse solving and how is that benefiting you?** GetResponse has made it easy to create multiple landning pages and then A/B test them to see which ones get us the best results and then automatically follow up with leads and customers with automated email sequences. **Official Response from Mariana Neves:** > Hi George, Thank you for your thoughtful review! We're so happy to know that you find GetResponse easy to use and appreciate our AI help and live support. We apologize for the difficulties with implementing Google tags for tracking ads. Our team is working to improve third-party tool integration, and we encourage you to reach out to our support team for assistance. Your feedback is invaluable. If you have any more suggestions or need further assistance, please get in touch. 😊 Best, Mariana ### 9. Everything seems easy and promising for me to use get response. **Rating:** 4.5/5.0 stars **Reviewed by:** Adetomiwa L. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about GetResponse?** Its simplicity. The way the email marketing system, auto responder, landing page and website are designed are top notch. **What do you dislike about GetResponse?** Nothing really but If I must mention one that's the payout info for partners. I feel there should be multiple options not limited only to pay pal and wire transfer. **What problems is GetResponse solving and how is that benefiting you?** Get response is solving a lot of problems. They've made the platform so easy that even a lazy person can use the AI generated tools to communicate with their customers or clients. **Official Response from Mariana Neves:** > Hi Adetomiwa, Thank you so much for your review! We’re happy that you find GetResponse easy to use. We’re here to support you every step of the way! We understand your point about the payout options for partners, and we’ve passed your feedback along to our team. Expanding those options is something we’ll definitely keep in mind for the future! Best, Mariana ### 10. My experience with GetResponse **Rating:** 4.5/5.0 stars **Reviewed by:** Nikos K. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about GetResponse?** They are very fast and helpful and always available **What do you dislike about GetResponse?** Can't really find something. Maybe some services have a learning curve **What problems is GetResponse solving and how is that benefiting you?** They are giving me what is expected from an email platform **Official Response from Mariana Neves:** > Thanks for your feedback, Nikos! Glad we're meeting your expectations! 💙 – Mariana ### 11. Professional mailing solution **Rating:** 4.0/5.0 stars **Reviewed by:** Robert . | Secretary of organisation, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about GetResponse?** There is plenty of marketing & sales possibilities. It helps you in all your projects. Its easy to use and implement or integrate. Customer service is professional and communicative. **What do you dislike about GetResponse?** I cannot understand system of invoiceing. Several invoices supriced me. **What problems is GetResponse solving and how is that benefiting you?** It solve all problems approached in any of mass email communications. **Official Response from Mariana Neves:** > Hi Robert, Thank you for sharing your feedback with us! We're so happy GetResponse is helping with your marketing and sales projects, and that you find it easy to use and integrate. We also appreciate your kind words about our customer service. We're sorry to hear that you've had trouble understanding the invoicing system though! If you need any assistance, please don't hesitate to reach out to our billing team at gr-billing@cs.getresponse.com! Thank you again for your review, and we look forward to continuing to support your business. 💙 Best, Mariana ### 12. Best Service Ever!! **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne S. | Online Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2021 **What do you like best about GetResponse?** I love the automation and especially the live chat feature. If I ever get stuck, or something isn't working, I get immediate help! If that support person can't help me, they immediately send it over to the development department, and I get an email with the answers I need. Excellent service! Even better support!! **What do you dislike about GetResponse?** Honestly, nothing! I haven't used everything available yet, but I'm sure they'll be great. **Recommendations to others considering GetResponse:** I wouldn't hesitate to use GetResponse. It's truly the best service I've used so far! **What problems is GetResponse solving and how is that benefiting you?** It wasn't letting me access the email editor from the reports page. It was fixed quickly so I had no downtime. **Official Response from Taylor Ceseña:** > Hi Suzanne! Thanks for taking the time to leave such a great review. We are so glad to hear that the Customer Success team has been able to assist you promptly when needed. -Taylor ### 13. A useful system for communicating with potential clients. **Rating:** 4.5/5.0 stars **Reviewed by:** Paweł N. | Business Partner, Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about GetResponse?** Customer Support on really good level - realy fast response. It is also easy to integreate with my website (Wordpress). The ability to test full functionality during the trial period. **What do you dislike about GetResponse?** Plenty of options can be difficult for beginners but with Customer Support it is getting easier. **What problems is GetResponse solving and how is that benefiting you?** Create a newsletter for my potential customers was a big point on my to do list. With GetResponse system create new landing pages, lead magnets and automotions is much more easy. **Official Response from Mariana Neves:** > Hi Paweł, Thanks for taking the time to write such a thoughtful review! I'm really happy to hear you're finding our support team helpful and that you're successfully creating newsletters and landing pages. You make a fair point about the learning curve - there's definitely a lot to explore! But that's why we're always here to help. Keep the feedback coming, and don't hesitate to reach out if you need anything! Best, Mariana ### 14. Any Digital Agency's Dream. **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto H. | Strategic Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about GetResponse?** Communicate Email marketing Push notifications Chats Build visibility Website builder Landing pages Forms and popups Paid ads automate AI campaigns Automation Autoresponders Conversion funnel Connect Integrations and API Ecommerce tools Webhooks Web Connect share knowledge Webinars Premium newsletters Courses Creator's profile ALL IN ONE BUT NOT CROWDED **What do you dislike about GetResponse?** Nothing comes to mind, so far so good I am loving it. **What problems is GetResponse solving and how is that benefiting you?** Agency organization and workflow. We are able to do more with less work. A time saver and a very cool solution in our hand. **Official Response from Mariana Neves:** > Thanks for this awesome review, Ernesto! 😊 Love that you're finding GetResponse comprehensive without feeling overwhelmed. That's exactly what we're going for! Keep rocking it, and if you ever need anything, just give us a shout! - Mariana ### 15. My experience with GetResponse has been AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** Angela J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2024 **What do you like best about GetResponse?** I love how easy it is to use all the features and the software! There's a minimal learning curve and anytime I am stuck or unsure of something, there's immediate, live help available with a wonderful staff! I had to move two websites over, and it was done with ease! I am running most of my services through this system, and there's little need for additional systems or software. I use GetResponse daily and have so much fun creating newsletters, landing pages, and websites! Their AI system simplifies the process of building websites, landing pages, newsletters, and emails! Integration and implementation were an ease! **What do you dislike about GetResponse?** I can't use bought leads, even if they are verified by a reputable company and the people on the list have opted into receiving solicitations. **What problems is GetResponse solving and how is that benefiting you?** GetResponse is handling my email marketing, website support, webinar access, and client communication through my websites! **Official Response from Mariana Neves:** > Hi Angela, Thank you so much for your incredibly positive feedback! It makes us so happy that your experience with GetResponse has been nothing short of awesome. Regarding your concern about purchased leads, we completely understand where you're coming from. Our policy on this matter is however designed to maintain the highest quality and compliance standards for all our users. Your understanding and cooperation mean a lot to us. We're genuinely grateful to have you as a valued member of the GetResponse community. It's a joy for us to support you with your email marketing, website support, webinars, and client communication needs. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help in any way we can! 💪 Best, Mariana ### 16. Fantastic Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about GetResponse?** The site is very easy to navigate. The support team are very clever and able to assist in any issues I have had **What do you dislike about GetResponse?** Some of the landing pages are a little clunky and not so easy to put into place **What problems is GetResponse solving and how is that benefiting you?** GetResponse makes it easy for the new email marketer to get started. The site has been of major benefit to me in realising my email marketing dreams. **Official Response from Mariana Neves:** > Thank you for your feedback! 😊 – Mariana ### 17. Great customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Lauren P. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about GetResponse?** It's great being able to access a live chat immediately upon needing help. Super useful. **What do you dislike about GetResponse?** A bit slow and clunky to use sometimes. Eg when trying to move items within an email. **What problems is GetResponse solving and how is that benefiting you?** GR is helping us to provide email marketing, making communication with our community easier. **Official Response from Mariana Neves:** > Thank you for your feedback, Lauren! 😊 – Mariana ### 18. A Balanced Insight of GetResponse **Rating:** 3.5/5.0 stars **Reviewed by:** Muhammad Aquilur R. | Soloproneur, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about GetResponse?** Support staff is very quick and responsive in tackling the issues **What do you dislike about GetResponse?** Well, I have just started to use the platform, but I think it is an awesome one **What problems is GetResponse solving and how is that benefiting you?** GetResponse successfully balances usability and functionality. Even while there is room for growth, especially in the areas of landing page flexibility and advanced feature training, it is still a good option for companies trying to streamline their marketing processes. In general, it's a useful tool to think about. **Official Response from Mariana Neves:** > Hi Muhammad, Thanks so much for taking the time to write about your experience with us. I'm thrilled to hear our support team has been there for you right from the start - that's exactly what we aim for! It's awesome that you're finding the platform easy to use as a new customer. We’d love to learn more about your thoughts on the landing page flexibility! Please, feel free to drop us a line anytime at social@getresponse.com with your feedback. Keep exploring all the features, and remember, our support team is always here if you need anything. We're really grateful to have you on board! 😊 Best, Mariana ### 19. Easy to use email service provider with lots of tools! **Rating:** 4.5/5.0 stars **Reviewed by:** Beth B. | Owner & Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about GetResponse?** I like that I can have lots of campaigns for my customers at different stages and for different products. **What do you dislike about GetResponse?** There are limitations with tagging and tracking individuals. **What problems is GetResponse solving and how is that benefiting you?** Keep in touch with my customers; communicate teaching and deals with them; share news and teachings; deliver content. **Official Response from Mariana Neves:** > Thank you for your feedback, Beth! 😊 – Mariana ### 20. My Favorite Email Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ivy F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about GetResponse?** I rely on GetResponse extensively for my marketing and communication needs with my clients and community. After switching from MailChimp a few years ago, I found GetResponse more comprehensive and accessible. The platform offers excellent value for the price, and their customer service is consistently available and supportive. **What do you dislike about GetResponse?** There are so many features that sometimes it's hard to choose which one. **What problems is GetResponse solving and how is that benefiting you?** Using GetResponse helps me consistently stay in touch with my clients and community. Their tools and systems allow me to automate various processes, such as creating landing pages, expanding my email list, and scheduling emails. **Official Response from Mariana Neves:** > Hi Ivy, Thank you so much for your kind words! 🌟 It's wonderful to know our platform and support have made a positive impact. We understand that having many features can sometimes be a challenge, but we're here to help whenever you need it. We're truly grateful for your trust in GetResponse and are always here to support your success. 😊 Best, Mariana ### 21. Easy to use, no learning curve. **Rating:** 5.0/5.0 stars **Reviewed by:** Lizi G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about GetResponse?** We use it primarily for email marketing - our newsletter communication, and so far it's been super intuitive and straightforward. Allows us to design and adjust our designs as we go which is helpful based on how frequently we use the software. Various gif options to include, loads well and the preview option helps you see how the messages look in dark/light modes, on mobiles. I personally love the 'perfect timing' option which allows you to send the message at the most convenient time based on their past behaviour and their timezone. Customer support is always helpful and fast, which is a huge plus! **What do you dislike about GetResponse?** I would love to see more in-depth and customizable options for reporting whether for growth or email data, and for it to look a bit prettier. **What problems is GetResponse solving and how is that benefiting you?** Allows us to communicate with our loyal customer base regarding our updates, offers & promotions, our company and highlights. Keeps us connected and serves as a means of communication with those who are already aware of our company. ### 22. Great Marketing Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about GetResponse?** The autoresponder function makes marketing a breeze **What do you dislike about GetResponse?** I wish I could use my LeadsLeap tracking links which are flagged as spam for some reason **What problems is GetResponse solving and how is that benefiting you?** email marketing automation **Official Response from Justyna Sidor:** > Thank you for your review! We're thrilled to hear that you find our autoresponder feature helpful in making marketing a breeze! Helping businesses automate their email marketing and drive results is what we do best. We appreciate your feedback regarding LeadsLeap tracking links. Our system follows strict deliverability guidelines to ensure emails land in inboxes, and some links may get flagged for security reasons. However, we’d love to look into this further—please reach out to our support team so we can explore possible solutions! Thanks again for choosing GetResponse! Wishing you continued success with your email marketing automation. 💙 - Justyna ### 23. Streamlined, Efficient, and User-Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about GetResponse?** So far, each need has been met in terms of functionality. The support is also excellent with fast and thorough responses. I will happily contine to trust GetResponse and would reccomend. **What do you dislike about GetResponse?** The featrues so far have met my needs, but it looks like I will have to ungrade at some point to have the set up perform in the customized way that I have in mind. But if it works flawlessly and to spec, it will be worth it. **What problems is GetResponse solving and how is that benefiting you?** It so far has allowed me to move forward with my vision without having to utilize a developer. **Official Response from Mariana Neves:** > Thank you so much for your feedback! 😊 – Mariana ### 24. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Alicja S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2024 **What do you like best about GetResponse?** GetResponse i I recently started using GetResponse and I must say, it's incredibly user-friendly. The interface is intuitive, making it easy to navigate even for someone like me who is not very tech-savvy. What's even more impressive is their customer support team - they are absolutely amazing! Every time I reached out to them with a question or an issue, they were quick to respond and provided helpful solutions right away. Overall, my experience with GetResponse has been fantastic. It has streamlined my email marketing efforts and helped me reach my audience more effectively. I highly recommend GetResponse to anyone looking for a reliable and user-friendly email marketing platform. **What do you dislike about GetResponse?** There is nothing I dislike about GetResponse :) **What problems is GetResponse solving and how is that benefiting you?** The ease of communication with my customers through the use of wonderful templates. **Official Response from Mariana Neves:** > Hi Alicja, Wow, thank you so much for your glowing review! It absolutely made our day to hear about your fantastic experience with GetResponse. We're thrilled that you find our platform incredibly user-friendly. Making sure our interface is intuitive and easy to navigate for users of all technical levels is something we strive for, so it's wonderful to hear that it's paying off for you. And we couldn't agree more about our customer support team—they're truly amazing, and we're so glad they've been able to help you out whenever you've needed assistance. Thank you again for your kinds words and for being a part of the GetResponse community. 😊 Best, Mariana ### 25. A Solid Newsletter Tool with Extra Features: **Rating:** 4.0/5.0 stars **Reviewed by:** Birgit H. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about GetResponse?** I really like how easy GetResponse is to use—it's straightforward and intuitive. The pop-ups and forms are a nice touch, and they blend seamlessly into websites. Plus, knowing that it complies with GDPR regulations is a huge relief. And let's not forget about the chat feature—it's a great way to engage with visitors right on the site. Overall, GetResponse offers everything I need for effective email marketing, and more! **What do you dislike about GetResponse?** Occasionally, I've run into issues with the front end—it can be a bit finicky when it comes to changing fonts or sizes, which can be frustrating. Another annoyance is that invoices sometimes include VAT, even though it should be under reverse charge. It's a small hiccup, but it can be a hassle to sort out. **What problems is GetResponse solving and how is that benefiting you?** It makes my email marketing efforts more efficient and effective. Its user-friendly interface saves time, while its GDPR compliance ensures legal adherence. The variety of pop-ups and forms aids lead generation, and the chat feature enhances customer engagement. Overall, GetResponse streamlines my marketing efforts, improves compliance, and boosts customer interaction. **Official Response from Abbie Turay:** > Thank you for your positive feedback! We're glad to hear you find GetResponse easy to use and effective for your email marketing needs. We appreciate your note about the front-end issues and VAT on invoices; we're actively working on these. Your insights help us improve, and we're here to support you. Feel free to reach out with any further questions or suggestions! Best, Abbie ### 26. Gotten my solution with one chat **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin C. | Desktop Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2024 **What do you like best about GetResponse?** I can sign up with a free account and pay when I am more comfortable with it. **What do you dislike about GetResponse?** I have not really dug into the product yet and thus not able to give any negative point. **What problems is GetResponse solving and how is that benefiting you?** GetResponse is able to automate reponding to my subscriber list and able to collect different lists. **Official Response from Mariana Neves:** > Thank you for your feedback, Edwin! - Mariana ### 27. Awesome Solution that is light years ahead of the competition **Rating:** 5.0/5.0 stars **Reviewed by:** Curt S. | President and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2024 **What do you like best about GetResponse?** I love all aspects of the product. Ease of use. Functionality and I appreciate the automation tools. I have not used the courseware products but will try them soon **What do you dislike about GetResponse?** Some of your reps know less than I do unfortunately. **What problems is GetResponse solving and how is that benefiting you?** You have helped me get my message out. **Official Response from Mariana Neves:** > Hi Curt, Thanks for the great review! Love that you're getting so much out of our automation features. Super happy we're helping you get your message out there! 😊 I appreciate your honest feedback about our reps - we're always working to improve our team's knowledge. And hey, when you dive into the courses, let us know what you think! Best, Mariana ### 28. A decent marketing automation platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jan Z. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about GetResponse?** The support is very helpful, the documentation is good, it's easy to use and implement. **What do you dislike about GetResponse?** Ready integrations in make are a little bit limited, you often need to use API **What problems is GetResponse solving and how is that benefiting you?** Sending marketing campaigns **Official Response from Mariana Neves:** > Thanks for your thoughtful review, Jan! We're happy our platform and support team are serving you well. You make a fair point about the ready integrations - we're working on expanding these. Thanks for the feedback, it helps us improve GetResponse for everyone. 💙 – Mariana ### 29. Fast Support **Rating:** 4.0/5.0 stars **Reviewed by:** Paul A. | Sales Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about GetResponse?** I had a technical issue with integrating Get response to another provider. The support team didn't stop at saying that it wasn't their purview. She directed me to the right resources to fix it. And fixed it was. **What do you dislike about GetResponse?** Nothing at the moment. I've been satisfied so far. **What problems is GetResponse solving and how is that benefiting you?** Fix email personalisation to my subscribers **Official Response from Mariana Neves:** > Thank you so much for your feedback, Paul! We're happy our support team could go the extra mile to help resolve your issue. If there's anything else we can assist with, always feel free to reach out. 😊 - Mariana ### 30. It is easy UI and UX so easily you can learn how to use it and providing a good number of services **Rating:** 4.5/5.0 stars **Reviewed by:** Rich f. | Lead Generation Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about GetResponse?** Help to create in email templates and providing the data and content as well. **What do you dislike about GetResponse?** As of now nothing, will update the team if i will think anyting needs to update. **What problems is GetResponse solving and how is that benefiting you?** Email marketing and monitoring **Official Response from Mariana Neves:** > Thank you for your feedback, Rich! We're thrilled you love how simple and powerful GetResponse is. Keep crushing those email campaigns! 💙 – Mariana ### 31. GetResponse is great and it does everything that I need to do with it. **Rating:** 4.0/5.0 stars **Reviewed by:** Percy B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about GetResponse?** You can quickly send emails in batches once you get the hang of it. The helpdesk is fast, responsive, and more importantly patient. I like how it quickly connects with my webpages and how fast I can set up a series of emails to help and guide my clients to my products. **What do you dislike about GetResponse?** I sometimes find that the presenter in the videos are speaking at a higher technical level than I am which causes me to search through the documentation to find out what they mean. **What problems is GetResponse solving and how is that benefiting you?** I needed the technology of collecting names and email address of clients and prospective clients to drive business growth. I have not taken the time to sort out the other offerings. **Official Response from Mariana Neves:** > Hi Percy, Thank you so much for your review! We're happy that you're having such a positive experience with our support team; they put in a lot of effort to ensure our customers are well taken care of. Your feedback on the video content is incredibly valuable to us. If you could provide more details, such as which specific videos could be clearer and more beginner-friendly, that would be immensely helpful. We're constantly updating our tutorials, so your input will help us improve it for everyone. Feel free to drop us a line at social@getresponse.com. Big thanks again – it's fantastic having you with us! Best, Mariana ### 32. Marketing Excellence with GetResponse MAX **Rating:** 5.0/5.0 stars **Reviewed by:** Fellipe S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about GetResponse?** As I celebrate my five-year journey with GetResponse MAX, I can't help but marvel at the transformative impact it has had on my marketing endeavors. This platform isn't just a tool – it's been a steadfast companion, empowering me to achieve unparalleled success in the ever-evolving landscape of digital marketing. From day one, GetResponse MAX impressed me with its robust suite of features, intuitive interface, and unwavering reliability. Whether crafting intricate automation workflows, designing captivating email campaigns, or analyzing detailed performance metrics, GetResponse MAX has consistently exceeded my expectations. **What do you dislike about GetResponse?** One small thing I would improve is to give us the ability to send Push Notifications easily through the app or mobile interface. **What problems is GetResponse solving and how is that benefiting you?** Great deliverability, easy automation setup and unparalleled level of support provided by the GetResponse team. ### 33. Probably the best customers service you will get for an online email app **Rating:** 5.0/5.0 stars **Reviewed by:** jon B. | Crime Fiction Author, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about GetResponse?** It is always evolving, the tools are brilliant, but most of all customer service is top-notch! Problems are solved almost instantly with their very well-trained customer service operatives (real people, not the dreaded B.O.T.S). **What do you dislike about GetResponse?** It's all good for me! There's a learning curve, but it's such a great tool to help users engage with thier subscribers and customers! **What problems is GetResponse solving and how is that benefiting you?** It's provides me with the ability to connect with my reader's newsletter subscribers, whilst keeping me up to date with industry protocols. **Official Response from Abbie Turay:** > Hi Jon, Thank you for your glowing review! We're happy to hear that you appreciate our evolving tools and customer service team. It's wonderful to know that our team has been able to assist you promptly and effectively. We're here to support you as you continue to engage with your subscribers! Best, Abbie ### 34. User friendly, Great customer support! **Rating:** 4.5/5.0 stars **Reviewed by:** Eilat A. | Podcast Guest - I love having conversations that help :), Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about GetResponse?** I love how user friendly it is. Quick to learn and very convenient setup **What do you dislike about GetResponse?** Occasional upgrades change this around which is a bit annoying because I'm used to where things are. **What problems is GetResponse solving and how is that benefiting you?** Fantastic autoresponders set up. I use it to drop courses. Love the newsletter templates. **Official Response from Mariana Neves:** > Thank you for your feedback, Eilat! 😊 – Mariana ### 35. Lots of functionality - Easy to use once you get the hang of it **Rating:** 5.0/5.0 stars **Reviewed by:** Julie G. | President/Lead Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about GetResponse?** The support is very responsive and helpful **What do you dislike about GetResponse?** Steep initial learning curve without a coach or guide to help you. **What problems is GetResponse solving and how is that benefiting you?** I didn't know how to build email lists. Get response was recommeded for landing pages and autoreponders and I am loving the concept for e-commerce marketing **Official Response from Mariana Neves:** > Thanks for the great review, Julie! Super glad our support team's been helpful. 😊 - Mariana ### 36. Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Louise G. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2024 **What do you like best about GetResponse?** I needed some technical support and got it super quickly and efficiently. **What do you dislike about GetResponse?** Nothing so far. I've only recently joined but it's been very easy to use **What problems is GetResponse solving and how is that benefiting you?** I can set up Autoresponding emails **Official Response from Mariana Neves:** > Thank you for your feedback, Louise! 😊 – Mariana ### 37. Best Email Marketing Tool and The Best Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Pintu B. | Affiliate Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2024 **What do you like best about GetResponse?** Their Support team is too good and too fast response.. 24*7 They help thansk for the team,It's Very Simple and easy to use beginner friendly autoresponders.. and affordable pricing. Thank u getresponse ...Love it **What do you dislike about GetResponse?** Not found any downside yet...it's easy to use **What problems is GetResponse solving and how is that benefiting you?** It's easy: I couldn't make any sales without getresponse. It lets me build a list of subscribers. And it's because of these subscribers that I can then sell products. **Official Response from Mariana Neves:** > Hi Pintu, Thanks for this amazing feedback! It makes our day to hear how our 24/7 support team has been there for you and that GetResponse is helping you build your subscriber list and drive sales. Love that you're finding it beginner-friendly too! Keep those sales coming - we're cheering you on! Best, Mariana ### 38. My experience setting up was overall pretty good minus the support getting the DKIM, DMARC and SPF **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about GetResponse?** the reporting dashboard is the best part **What do you dislike about GetResponse?** none yet, I have just started using it!! **What problems is GetResponse solving and how is that benefiting you?** it is solving the issue of sending mass emails to my subscriber base **Official Response from Mariana Neves:** > Hi Ryan, Thanks so much for your review! Glad to hear the reporting dashboard is working well for you. Starting out with email marketing can be tricky, especially with those technical DNS settings like DKIM and SPF. If you ever need assistance, our support team is here to help—don’t hesitate to reach out! 😊 Best, Mariana ### 39. Great tool for email marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Marco F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about GetResponse?** I have been using getresponse for more than 6 years now and subsequently switched to getresponse MAX, I have always been happy with these products. Very simple to use and with excellent support that helps you in times of need. I would definitely recommend it to other companies **What do you dislike about GetResponse?** I can't talk about the integration because I haven't dealt with it directly but I haven't found any flaws **What problems is GetResponse solving and how is that benefiting you?** I use getresponse MAX mainly for email marketing, it is easy to use and the management of contact lists is also quick and intuitive. We have also integrated it into a CRM so we can use transactional emails and these also work well without any problems ### 40. Get Response is an all in one small business solution that does everything and does it all very well **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin V. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about GetResponse?** It fulfills every business need and does so very well. Customer support is hands down the best in the business. I use GR every day in my business and it's super easy to use. **What do you dislike about GetResponse?** Nothing. I have found there to be noting that GR can not help me with. **What problems is GetResponse solving and how is that benefiting you?** Landing pages, email provider, contact list. It helps me run my entire business **Official Response from Mariana Neves:** > Hi Kevin, Thank you so much for your wonderful review. We're happy to hear that our platform is fulfilling all your business needs and that you find our customer support to be the best in the industry - that means a lot to us! Thank you for choosing us, and please don’t hesitate to reach out if you need any assistance. We’re always here to help! 💪 Best, Mariana ### 41. Hi there. It's my please to write a review for Get Response. **Rating:** 5.0/5.0 stars **Reviewed by:** shelby d. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about GetResponse?** The dashboard is streamlined so it makes the snapshot view easy. **What do you dislike about GetResponse?** The lingo is different than other platforms, so it was confusing at first. An onboarding checklist would be great! **What problems is GetResponse solving and how is that benefiting you?** Keeping tracking of automated emails **Official Response from Mariana Neves:** > Thank you so much for taking the time to share your experience, Shelby! We’re happy you’re enjoying our dashboard. 😊 We appreciate your feedback on the lingo—it’s something we’re always looking to improve. An onboarding checklist is a great suggestion, I just passed it along to our team. If you need help navigating anything else, we’re always here to support you! - Mariana ### 42. Impressed and Grateful **Rating:** 5.0/5.0 stars **Reviewed by:** Jo O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about GetResponse?** We did extensive research on CRM's and GetResponse was our standout. It had all the features we needed for our extensive range of products and services. Once we decided to go ahead and purchase, my team made a mistake, selecting annual instead of monthly. Whilst the GetResponse policy is not to refund, after listening to our situation, the team was able to understand the unique situation and responded favorably, changing our plan to monthly and refunding our overpayment. Very grateful. Thank you. **What do you dislike about GetResponse?** At this stage, we like everything about GetResponse. Early days, however, we extensively reviewed other CRM's and GetRepsonse was a clear standout. **What problems is GetResponse solving and how is that benefiting you?** Combining several databases into one, so we can market to all clients of all products and services simultaneously. **Official Response from Mariana Neves:** > Hi Jo, Thank you so much for the wonderful five-star review. We couldn't be happier to hear that GetResponse is solving the problem of combining multiple databases into one for you. We designed our platform to streamline processes like this - so it's wonderful to know how it's benefiting your business. 😊 Hope to continue supporting you on your marketing journey well into the future! Best, Mariana ### 43. A useful tool that will help your business grow! **Rating:** 5.0/5.0 stars **Reviewed by:** Tatiana T. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about GetResponse?** I regularly use GetResponse to reach out to a big database of music fans with newsletters featuring news, new music, new merchanise and anything else relevant that needs to be promoted. As someone who works in the music industry, I feel GetResponse is a great tool for artists and musicians looking to expand their reach and connect with their fanbase. Not only is GetResponse really easy to use (you don’t need to be an expert to get your head around it), it also integrates various other programmes, such as wordpress. This integration allows me to collect hundreds of email addresses every week, passively. These are people who have opted in to receive newsletters via our website as well as those who choose to receive merchandise newsletters while making purchases from the online merch store. Back to making newsletters: GetResponse allows you to customise your newsletters however you deem fit. It makes it very easy to send out emails that are representative of your brand – you can add images, use any colour you could possibly want etc. You can be as creative as you like! Another thing I’ve used GetResponse for are card abandonment emails. These have contributed greatly to boosting sales. Finally, I can’t fault GetResponse's customer service – it’s been fantastic every time I’ve needed assistance. **What do you dislike about GetResponse?** We have yet to come across anything that we dislike about GetResponse. **What problems is GetResponse solving and how is that benefiting you?** GetResponse is looking into some design/template issues we are facing, namely some lines that appear. Nothing too serious. **Official Response from Mariana Neves:** > Hi Tatiana, Thank you for sharing your positive experience with GetResponse - your glowing review made our day! We're glad to hear that our platform has been a valuable tool for reaching out to music fans and promoting news, music, and merchandise. It's great to know that you find our platform easy to use and that our integration with WordPress has been helpful in collecting email addresses. We appreciate your feedback and are thrilled to be a part of your success in the music industry! Best, Mariana ### 44. Great email service **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony L. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2024 **What do you like best about GetResponse?** Helpful support and reliable deliverability! **What do you dislike about GetResponse?** Nothing at all to report on that.m - everything is great **What problems is GetResponse solving and how is that benefiting you?** Good pricing better than email compeditors out there **Official Response from Mariana Neves:** > Thank you so much for your feedback, Anthony! 😊 – Mariana ### 45. Very intuitive and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about GetResponse?** I've been using GetResponse MAX for nearly 2 years, and it really helped our company increase the performance of mailing campaigns.  This tool is very user-friendly and has many helpful features, which makes the creation process really easy. Implementation and integration with other tools are simple, and what's crucial is that they work. I have had very good experience with their customer support, both through chat in the service and through email. **What do you dislike about GetResponse?** One thing I would improve is the whole flow of sending test messages and add a field with recently used email addresses. **What problems is GetResponse solving and how is that benefiting you?** This platform allows me to create email marketing faster, and all the campaigns have greater deliverability than with other tools. ### 46. User friendly and multifunctional tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kasia J. | Digital content sales specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about GetResponse?** I really like support that they provide. Chat support work fast and precise and if somtheing is not in their range email support complements them perfectly. The interface is simple and intuitive, it is easy to create mailing creations, add graphics and replace links. It took us some time to connect via API, but we did it in one go. All reported problems are taken care of. We use the platform to send web pushes, newsletters and sales mailings every day. Our cooperation runs smoothly. **What do you dislike about GetResponse?** Recently, we have had trouble finding statistics on the opening rates of our messages on various devices, perhaps this is a temporary problem. **What problems is GetResponse solving and how is that benefiting you?** Thanks to GetResponse Max, we can communicate with our users and recommend interesting content from our radio channel. ### 47. Get Response is our go-to for Email Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Robb S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2024 **What do you like best about GetResponse?** Get Response has been a great help not only with our email campaigns and newsletter but also with pop-ups, fly ins, auto responders and landing pages. When you get stuck their support is very helpful. **What do you dislike about GetResponse?** I wish there wasn't such a large price increase to upgrade to the marketing automation. We are looking forward to be able to use some of the cool extra features the automation provides. **What problems is GetResponse solving and how is that benefiting you?** Get Response helps us market better and faster. As a small business our time is critical and Get Response helps save a lot of time with their unique features like the premade templates. **Official Response from Mariana Neves:** > Hi Robb, This review made our day! We're so happy that GetResponse has become your go-to for email marketing. We hear you on the pricing for the marketing automation plan. We're always working to balance providing value with making our features accessible. Your input helps us fine-tune our offerings. If there's ever anything you need assistance with or if you have any suggestions on how we can further enhance your experience, please don't hesitate to reach out. We're here to support you every step of the way! 😊 Best, Mariana ### 48. High delivery rate and great chat support **Rating:** 5.0/5.0 stars **Reviewed by:** Vlado P. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about GetResponse?** Great chat support. Reasonable email delivery rate. Simple implementation. **What do you dislike about GetResponse?** I would expect a bit more intuitive user interface and some additional exports. **What problems is GetResponse solving and how is that benefiting you?** Using email marketing. **Official Response from Mariana Neves:** > Thank you for your feedback, Vlado! - Mariana ### 49. The WORST all-in-one marketing solution for any business **Rating:** 0.0/5.0 stars **Reviewed by:** Dipaka P. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about GetResponse?** Here are some points that I like the most about the Get Response platform: Excellent Email Marketing Marketing Automation Top Notch Customer Support **What do you dislike about GetResponse?** Automation Interface Lacks Friendliness: A bit of a learning curve for complex automation. Basic Website Builder: Not ideal for complex websites, but sufficient for simple landing pages. **What problems is GetResponse solving and how is that benefiting you?** GetResponse helps us to send unlimited emails to our subscribers. We have a strong customer base wh o register on our website to attend online webinars. We use the Get Response platform to send webinar confirmation emails and follow-up reminders to inform students about the webinar date and time and other necessary information. ### 50. A platform with a lot of possibilities, and great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa S. | Manager sociale media, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2024 **What do you like best about GetResponse?** The customer service! Sometimes it can be difficult to figure out how to succeed in emailmarketing, and for e.a. automations, but the customer service team is always there to help you within 1 minute. **What do you dislike about GetResponse?** There could be more 'help' options at some points, which give an explanation about an option. like in the automation or when creating 'scores' of segments'. **What problems is GetResponse solving and how is that benefiting you?** It's solving the problem that in my last email provider system, there were limitations about segmenting my audience. GetResponse offers more options to segment the audience. **Official Response from Mariana Neves:** > Hi Lisa, Thank you so much for sharing your experience! We're over the moon knowing our customer support hit the mark for you. It's really rewarding to know that our platform is making a difference for you, especially with audience segmentation. Your feedback about the 'help' options is super valuable. We're always looking for ways to make things easier for our users, and I’ll be sure to share your suggestions with our team. If you ever need further assistance or have more feedback to share, don't hesitate to reach out! 😊 Best. Mariana ## GetResponse Discussions - [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote - [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote - [How can you help us marketers with email copywriting and finding leads](https://www.g2.com/discussions/how-can-you-help-us-marketers-with-email-copywriting-and-finding-leads) - 1 comment, 1 upvote - [Is there an email series template designed for putting on webinars besides the obvious reminders?](https://www.g2.com/discussions/is-there-an-email-series-template-designed-for-putting-on-webinars-besides-the-obvious-reminders) - 2 comments, 1 upvote - [Why you should use Getresponse?](https://www.g2.com/discussions/why-you-should-use-getresponse) - 2 comments, 1 upvote - [View GetResponse pricing details and edition comparison](https://www.g2.com/products/getresponse/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-06+08%3A54%3A53+-0500&secure%5Bsession_id%5D=1cf1e625-1b3b-4308-a6ed-87ac84590f44&secure%5Btoken%5D=597ae3f66d0ccbbcdc1b5c4b5e2d9cc9c3a0b2eb49e0952ae4c1c9190256ea2d&format=llm_user) ## GetResponse Integrations - [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Albato](https://www.g2.com/products/albato/reviews) - [Amazon Payment Services](https://www.g2.com/products/amazon-payment-services/reviews) - [ApiX-Drive](https://www.g2.com/products/apix-drive/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Bing Ads](https://www.g2.com/products/bing-ads/reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) - [Bonjoro](https://www.g2.com/products/bonjoro/reviews) - [BotPenguin](https://www.g2.com/products/botpenguin/reviews) - [Bouncer](https://www.g2.com/products/bouncer/reviews) - [Brizy](https://www.g2.com/products/brizy/reviews) - [CallPage](https://www.g2.com/products/callpage/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Capsule](https://www.g2.com/products/ocasta-and-brighton-and-sussex-medical-school-capsule/reviews) - [CatchApp Bookings](https://www.g2.com/products/catchapp-bookings/reviews) - [Claspo](https://www.g2.com/products/claspo/reviews) - [ClickBank](https://www.g2.com/products/clickbank/reviews) - [ClickDesk](https://www.g2.com/products/clickdesk/reviews) - [ClickFunnels](https://www.g2.com/products/clickfunnels/reviews) - [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews) - [Contact Form 7](https://www.g2.com/products/contact-form-7/reviews) - [Convertful](https://www.g2.com/products/convertful/reviews) - [Countdown Mail](https://www.g2.com/products/countdown-mail/reviews) - [CS-Cart Enterprise](https://www.g2.com/products/cs-cart-enterprise/reviews) - [Deadline Funnel](https://www.g2.com/products/deadline-funnel/reviews) - [Digioh](https://www.g2.com/products/digioh-digioh/reviews) - [Divi](https://www.g2.com/products/divi/reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) - [e-junkie](https://www.g2.com/products/e-junkie/reviews) - [Elementor](https://www.g2.com/products/elementor/reviews) - [Emailable](https://www.g2.com/products/emailable/reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - [Evernote](https://www.g2.com/products/evernote/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) - [Fomo](https://www.g2.com/products/fomo/reviews) - [FormDesigner](https://www.g2.com/products/formdesigner/reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - [Fyrebox](https://www.g2.com/products/fyrebox/reviews) - [Getsitecontrol](https://www.g2.com/products/getsitecontrol-getsitecontrol/reviews) - [Gleam](https://www.g2.com/products/gleam/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) - [Groupboss](https://www.g2.com/products/groupboss/reviews) - [GrowSurf](https://www.g2.com/products/growsurf/reviews) - [Hostinger](https://www.g2.com/products/hostinger/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HYPERISE](https://www.g2.com/products/hyperise/reviews) - [IFTTT](https://www.g2.com/products/ifttt/reviews) - [Instapage](https://www.g2.com/products/instapage/reviews) - [Integrately](https://www.g2.com/products/integrately/reviews) - [Interact](https://www.g2.com/products/the-quiz-collective-interact/reviews) - [involve.me](https://www.g2.com/products/involve-me/reviews) - [JetFormBuilder](https://www.g2.com/products/jetformbuilder/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Jotform Sign](https://www.g2.com/products/jotform-sign/reviews) - [Justuno](https://www.g2.com/products/justuno/reviews) - [Kajabi](https://www.g2.com/products/kajabi-kajabi/reviews) - [Kickbox](https://www.g2.com/products/kickbox/reviews) - [Kissmetrics](https://www.g2.com/products/kissmetrics/reviews) - [LandingCube](https://www.g2.com/products/landingcube/reviews) - [Landingi](https://www.g2.com/products/landingi/reviews) - [Leadpages](https://www.g2.com/products/leadpages/reviews) - [LeadsBridge](https://www.g2.com/products/leadsbridge/reviews) - [LeadSync](https://www.g2.com/products/leadsync/reviews) - [LearnWorlds](https://www.g2.com/products/learnworlds/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [LiveChat](https://www.g2.com/products/text-livechat/reviews) - [LiveHelpNow](https://www.g2.com/products/livehelpnow/reviews) - [Lnk.Bio](https://www.g2.com/products/lnk-bio/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [MailOptin](https://www.g2.com/products/mailoptin/reviews) - [Mailtimer](https://www.g2.com/products/mailtimer/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [MemberMouse](https://www.g2.com/products/membermouse/reviews) - [MemberPress](https://www.g2.com/products/memberpress/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [MoonClerk](https://www.g2.com/products/moonclerk/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [NewsletterBreeze](https://www.g2.com/products/newsletterbreeze-newsletterbreeze/reviews) - [NiftyImages](https://www.g2.com/products/niftyimages/reviews) - [Noptin](https://www.g2.com/products/noptin/reviews) - [Omniconvert](https://www.g2.com/products/omniconvert/reviews) - [Onvocado](https://www.g2.com/products/onvocado/reviews) - [OptiMonk](https://www.g2.com/products/optimonk/reviews) - [OptinMonster](https://www.g2.com/products/optinmonster/reviews) - [Outgrow](https://www.g2.com/products/outgrow/reviews) - [Outleads](https://www.g2.com/products/outleads/reviews) - [Oviond](https://www.g2.com/products/oviond/reviews) - [Pabbly](https://www.g2.com/products/pabbly/reviews) - [Paperform](https://www.g2.com/products/paperform/reviews) - [Paved](https://www.g2.com/products/paved/reviews) - [PayKickstart](https://www.g2.com/products/paykickstart/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [PayU](https://www.g2.com/products/payu/reviews) - [Picreel](https://www.g2.com/products/picreel/reviews) - [Playable](https://www.g2.com/products/playable-playable/reviews) - [Plum](https://www.g2.com/products/plum-benefits-plum/reviews) - [Podia](https://www.g2.com/products/podia/reviews) - [Poptin](https://www.g2.com/products/poptin/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Privy](https://www.g2.com/products/privy/reviews) - [QuickEmailVerification](https://www.g2.com/products/quickemailverification/reviews) - [Recurly](https://www.g2.com/products/recurly/reviews) - [Referral Rock](https://www.g2.com/products/referral-rock/reviews) - [Responsly](https://www.g2.com/products/responsly/reviews) - [Retently](https://www.g2.com/products/retently/reviews) - [Salesflare](https://www.g2.com/products/salesflare/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [SamCart](https://www.g2.com/products/samcart/reviews) - [SaveMyLeads](https://www.g2.com/products/savemyleads/reviews) - [SeedProd](https://www.g2.com/products/seedprod/reviews) - [SendOwl](https://www.g2.com/products/sendowl/reviews) - [Sendtric](https://www.g2.com/products/sendtric/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Signable](https://www.g2.com/products/signable/reviews) - [Skyvia](https://www.g2.com/products/skyvia/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - [SMS-iT](https://www.g2.com/products/sms-it/reviews) - [Social WiFi](https://www.g2.com/products/social-wifi/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripo.email](https://www.g2.com/products/stripo-email/reviews) - [SureTriggers](https://www.g2.com/products/suretriggers/reviews) - [Survicate](https://www.g2.com/products/survicate/reviews) - [Textiful](https://www.g2.com/products/textiful/reviews) - [Thinkific](https://www.g2.com/products/thinkific/reviews) - [ThriveCart](https://www.g2.com/products/thrivecart/reviews) - [TOPOL.io](https://www.g2.com/products/topol-io/reviews) - [Twitter API](https://www.g2.com/products/twitter-api/reviews) - [Veeva CRM](https://www.g2.com/products/veeva-crm/reviews) - [VidPowr](https://www.g2.com/products/vidpowr/reviews) - [Vidyard](https://www.g2.com/products/vidyard/reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - [ViralSweep](https://www.g2.com/products/viralsweep/reviews) - [VWO](https://www.g2.com/products/vwo-vwo/reviews) - [WebinarJam](https://www.g2.com/products/webinarjam/reviews) - [Wisepops](https://www.g2.com/products/wisepops/reviews) - [WishList Member](https://www.g2.com/products/wishlist-member/reviews) - [Wistia](https://www.g2.com/products/wistia/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Woorise](https://www.g2.com/products/woorise/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) - [YesInsights](https://www.g2.com/products/yesinsights/reviews) - [YouTube Advertising](https://www.g2.com/products/google-youtube-advertising/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [ZapUp by 500apps](https://www.g2.com/products/zapup-by-500apps/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [ZeroBounce](https://www.g2.com/products/zerobounce/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## GetResponse Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Administration** - Email Segmentation - Detailed Server Logs **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Host Tools** - Branding - Role-based Access - Recording **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Training & eLearning** - Content Creation - Content Libraries **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text Generation - AI Text Summarization **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Integrations** - Event Tracking API - Mail Send API **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Templates** - Library - Customization - Optimization **Attendee Tools** - Registration - Attendee Live Chat - Polls and Surveys **Analytics** - Campaign Performance - Audience Insights **Edit** - Pre-Made - Build - HTML **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Campaign Management** - Program Management - Event / Webinar Marketing **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Enterprise Scalability - Performance and Reliability **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Post-Event Tools** - Event Analytics - Attendee Reports **Logistics** - Analytics - Issues - Integrations **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Social** - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Multichannel** - Web - Email - Mobile **Integrations** - Social Media Integration - Software Integrations **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - A/B Testing - Basic Reporting **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Webinar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top GetResponse Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,444 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,189 reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,377 reviews)