--- title: GetResponse Reviews meta_title: 'GetResponse Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1132 reviews by the users' company size, role or industry to find out how GetResponse works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 1132 scale: '5' date_modified: '2026-07-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # GetResponse Reviews **Vendor:** GetResponse **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,132 ## About GetResponse GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. ## GetResponse Pros & Cons **What users like:** - Users enjoy the **intuitive ease of use** of GetResponse, allowing for quick and professional email campaign creation. (167 reviews) - Users praise the **responsive customer support** of GetResponse, ensuring assistance is available whenever needed. (132 reviews) - Users love the **intuitive interface** and rich feature set of GetResponse, making email marketing effortless and effective. (104 reviews) - Users value the **helpful customer support** of GetResponse, ensuring assistance is always available when needed. (99 reviews) - Users love the **intuitive interface and extensive features** of GetResponse, making email campaign creation efficient and effective. (94 reviews) - Email Management (79 reviews) - Automation (75 reviews) - Intuitive (74 reviews) - Easy Creation (66 reviews) - Simple (59 reviews) **What users dislike:** - Users express frustration over **missing features** like report clarity and landing page optimization, limiting functionality for larger organizations. (52 reviews) - Users find GetResponse to be **expensive** , especially as costs rise with increased contacts and advanced feature needs. (44 reviews) - Users find the **limited features** of GetResponse restrict its usability, especially for larger organizations needing advanced functions. (42 reviews) - Users note a significant **learning curve for advanced features** , making mastery of automation and segmentation tools challenging. (41 reviews) - Users experience **high costs and a steep learning curve** for advanced features, which can hinder overall satisfaction. (24 reviews) - Limited Customization (22 reviews) - Limited Templates (20 reviews) - Users express frustrations over **poor customer support** , experiencing inconsistent responses and unresolved issues with automation functions. (20 reviews) - The **steep learning curve** of GetResponse can be challenging for beginners despite helpful customer support. (19 reviews) - Integration Issues (18 reviews) ## GetResponse Reviews ### 1. Very Happy with GetResponse **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about GetResponse?** The ease of use, I like the dashboard and the lead page builder is very easy to use. Overall, a very clean user interface. I've just started using it so I haven't used the more advance features, but what I have done so far, such as set up an email sequence is easy and intuitive. It was easy to implement and begin using it. **What do you dislike about GetResponse?** I wish the countdown timer on the lead pages could link to another page, in my case I wanted to link it to an expired page and another affiliate offer. I emailed customer service and they were responsive, but they said this will not be added back in as a feature, at least for now. **What problems is GetResponse solving and how is that benefiting you?** GetResponse makes email campaigns very easy to use and it links well with LeadPages. **Official Response from Justyna Sidor:** > Thank you so much for your thoughtful review! We’re thrilled to hear that you’re enjoying the ease of use, clean dashboard, and intuitive tools like the lead page builder and email sequences. Helping you get started quickly and confidently is exactly what we aim for! We also truly appreciate your feedback about the countdown timer feature. While it’s not currently available to link directly to another page, hearing your real-world use case helps us better understand how to improve moving forward. We're glad our Support Team was able to assist you quickly, and we'll continue passing your insights to our product teams. We’re excited to be part of your marketing journey and are here to support you as you explore even more advanced features! Justyna ### 2. She was very helpful and resolved my problems with just one reply **Rating:** 4.0/5.0 stars **Reviewed by:** Gabriel P. | Event Promoter and Booking Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about GetResponse?** I like the easy way to create emails campaigns **What do you dislike about GetResponse?** price monthly its very expensive and new tools are offering better prices **What problems is GetResponse solving and how is that benefiting you?** great costumer support but could charge less **Official Response from Jack Ramsay:** > We're delighted we were able to help you! ### 3. Best Cost effective Email Marketing Tool with all useful features **Rating:** 4.5/5.0 stars **Reviewed by:** Bhushan T. | Marketing Communications Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about GetResponse?** It has many features which makes my work easy like Automation: GetResponse offers a wide range of automation options, including autoresponders, drip campaigns, and webinars, List Segmentation, marketing funnels, A/B testing, email designing, landing pages, forms and analytics.... **What do you dislike about GetResponse?** Its is one of the best tool for email marketing automation for small and mid-scale companies but compare to other crm tools like Salesforce, Hubspot it still needs to grow. **What problems is GetResponse solving and how is that benefiting you?** GetResponse is an email marketing tool that helps businesses and individuals to effectively communicate with their audience through email. GetResponse helps to solve a number of challenges that businesses and individuals face when it comes to email marketing, such as: Creating and sending effective email campaigns, Building and managing email lists, Automating email campaigns, lead generation, Marketing and Brand building as well as feedback for products and services improvement. **Official Response from Mariana Neves:** > Thank you for your thoughtful feedback, Bhushan! We're really glad that GetResponse is helping make your email marketing and automation easier. We appreciate your insights on growth opportunities, as we’re always working to improve. 💙 – Mariana ### 4. Customer support is very quick and informative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2025 **What do you like best about GetResponse?** I like their customer support because they were quick to respond and informed me about the issue I was having. They have a good chat box where you can get an expert to answer your questions. I even got a very useful link explaining my issue. **What do you dislike about GetResponse?** The site can be overwhelming and a bit challenging to complete fully. **What problems is GetResponse solving and how is that benefiting you?** Helps me track my email marketing. **Official Response from Justyna Sidor:** > Thank you for sharing your experience! 💙 We're glad to hear our support team was quick and helpful in resolving your issue and providing useful resources. We understand that the platform can sometimes feel overwhelming, and we’re always working on making it more intuitive. It’s great to know GetResponse is helping you track your email marketing effectively—we’ll keep improving so it’s even easier to achieve your goals. - Justyna ### 5. Effortless Email Marketing with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Maria A. **Reviewed Date:** August 16, 2025 **What do you like best about GetResponse?** I like GetResponse because it's extremely user-friendly. Even complex tasks seem simple, thanks to step-by-step training and videos. The auto-responder feature is a huge benefit, effortlessly adding subscribers to my lists and sending automated emails. I also appreciate the affordability of the plans and the great customer service. **What do you dislike about GetResponse?** Nothing all is good! **What problems is GetResponse solving and how is that benefiting you?** I find GetResponse automates email responses and subscriber management, eliminating manual input and ensuring efficient communication. **Official Response from Jack Ramsay:** > Thank you so much for taking the time to leave us this review! We're of course delighted that you're enjoying the platform and are getting the most out of it. Good luck with your future campaigns! ### 6. A top all-round platform **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew J. | WEIGHT LOSS & HEALTH COACH FOR CORPORATE DADS | 6 PACK DAD, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about GetResponse?** I've been using GetResponse for 5 years now and find it easy to use for email marketing and landing page creation. Their support are prompt and helpful. **What do you dislike about GetResponse?** Their landing page editor could be more flexible with options. **What problems is GetResponse solving and how is that benefiting you?** It takes care of my funnels and email newsletters and autoresponders. **Official Response from Justyna Sidor:** > Hi there! Thank you so much for being with GetResponse for 5 years — we truly appreciate your loyalty and are thrilled to hear you find our platform easy to use for your email marketing, landing pages, funnels, and more. It’s also great to know our support team has been prompt and helpful whenever you needed them! We appreciate your feedback about the landing page editor. Improving flexibility and adding more options is something we’re actively working on, and your input helps us prioritize the right enhancements. Thanks again for sharing your experience — here’s to your continued success with GetResponse! — Justyna ### 7. Get best choice **Rating:** 3.5/5.0 stars **Reviewed by:** Cristian R. | Ground Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about GetResponse?** All at once, clear stadistics, easy to edit templates. **What do you dislike about GetResponse?** It´s kind hard to handle at first, additionally it gets expensive if your database increase. **What problems is GetResponse solving and how is that benefiting you?** It helps a lot to segment all your customer, easy to create follow ups with them. **Official Response from Jack Ramsay:** > Thanks for taking the time to leave us the review and leave us the feedback - we do appreciate it. Jack ### 8. Hands-On Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about GetResponse?** You talk to an actual human everytime. The chat bot just guides you on where to go but it makes talking to a live expert immediately possible. Their customer service agents are really helpful, and will quickly provide instructions or video help to navigate you to what you're looking to accomplish. **What do you dislike about GetResponse?** I'd say that the builder for newsletters and landing pages are a tiny bit clunky, but in comparison to what? GetResponse's landing page builder is light years better than the biggest website builder. **What problems is GetResponse solving and how is that benefiting you?** It's allowing to reach potential partners immediately and track their interest to see whether or not it is worth moving forward. Not only is it saving me time, it's allowing me to be more precise and efficient in who I am actually doing business with. **Official Response from Justyna Sidor:** > Thanks so much for the thoughtful review! 👏 We're really glad to hear our support team is making a difference — we believe nothing beats talking to a real human when you need help fast. Also, great to know our platform is helping you connect with the right people and make smarter business decisions. Appreciate the note on the builder too — we’re always working on making it smoother, and feedback like yours helps us improve. Thanks again for being with GetResponse! Justyna ### 9. Decent Automation, Limited Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Grant K. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about GetResponse?** The automation is decent, the reporting is good as is the tracking. **What do you dislike about GetResponse?** A lot of features are limited to higher pricing tiers. Not much flexibility when it comes to forms **What problems is GetResponse solving and how is that benefiting you?** We were looking for a more sophisticated email marketing automation for newsletters and customer reactivation. ### 10. It just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie K. | Personal Support Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2025 **What do you like best about GetResponse?** Get response offers a seamless combination of email marketing, automation, landing pages, and webinars all in one place. **What do you dislike about GetResponse?** The interface can feel cluttered at times, and some features take a while to learn. Also some tools could be more customizable. **What problems is GetResponse solving and how is that benefiting you?** Get response streamlines my email marketing, and creating landing pages. It helps me launch campaigns faster, capture leads, and track performance. **Official Response from Justyna Sidor:** > Thanks so much for the great review! 😊 We're thrilled to hear that GetResponse is helping you streamline your marketing efforts and launch campaigns faster — that’s exactly what we aim for. We appreciate your feedback about the interface and customization options. We’re always working to improve usability and flexibility, so your insights are super valuable. If you ever have suggestions or want help making the most of a specific feature, our team’s here for you. Thanks again for choosing GetResponse! — Justyna ### 11. Exclusive and Stress-free software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about GetResponse?** It is very professional with exclusive features that can rarely be found in other platforms, customer support working perfectly and very attentive, everything well-implemented and easy to use precisely and flawless integration **What do you dislike about GetResponse?** Nothing to mention absolutely, it's my third year using Getresponse perfectly **What problems is GetResponse solving and how is that benefiting you?** Any problem related to E-mail marketing in a whole **Official Response from Jack Ramsay:** > Thank you for taking the time to leave us this review! We're delighted that you value our customer service and are finding the tool easy to use. ### 12. Best and cheapest ESP available in the market for basic automations and campaigns **Rating:** 3.0/5.0 stars **Reviewed by:** Abishek R. | CRM & Email Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about GetResponse?** Affordable, easy to integrate, easy to use **What do you dislike about GetResponse?** Advance segmentations and features are not available, in segmentation we can only add 7 filters. **What problems is GetResponse solving and how is that benefiting you?** Helps me in scheduling the one off campaigns and also helped me in setting up the abandoned cart and welcome emails **Official Response from Justyna Sidor:** > Hi Abishek, Thank you for your thoughtful review! We're glad to hear you're finding GetResponse affordable, easy to use, and helpful for scheduling campaigns and setting up key automations like abandoned cart and welcome emails — that’s exactly what we aim for! We also appreciate your feedback regarding segmentation limits. We’re always working to improve and expand our features, and input like yours helps guide those updates. I’ll make sure your comments are passed along to our product team. Thanks again for choosing GetResponse — we’re excited to keep supporting your marketing success! – Justyna ### 13. super friendly platform, exceptional customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Themis C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about GetResponse?** clean UI, easy to work with, customer support is fantastic **What do you dislike about GetResponse?** nothing yet! so far so good, everything that ive read i can do, i can! **What problems is GetResponse solving and how is that benefiting you?** email marketing, ecommerce and landing pages all in one place **Official Response from Justyna Sidor:** > We’re thrilled to hear you’re enjoying the clean UI and finding the platform easy to work with — that’s exactly what we strive for. Our Customer Success team will be especially happy to hear your shoutout — they’re always here to help! It’s great to know GetResponse is helping you bring email marketing, ecommerce, and landing pages together in one place. That’s the goal: giving you everything you need to grow, all in one powerful platform. Here’s to more wins ahead! Justyna ### 14. A great user-freindly EMail Marketing for newbies **Rating:** 4.5/5.0 stars **Reviewed by:** Jim M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about GetResponse?** The Get Response platfrom is very intuitive, with drag and drop, and it speaks in full sentences instaed of code! I have to say that it has the best customer support team that I have ever come across! **What do you dislike about GetResponse?** I don;t really have any downsides as such - it is a shame that they do not have more integrations with other platforms. That aside I'm very happy! **What problems is GetResponse solving and how is that benefiting you?** A platform that my whole team can understand and get rapid support for. **Official Response from Justyna Sidor:** > Thank you so much for the glowing review! 😊 We're thrilled to hear that you find GetResponse intuitive and easy to use, especially with our drag-and-drop features. We're also glad our customer support team could make a positive impact — we pride ourselves on being there for our users! We completely understand your point about integrations, and we're always working to improve. Stay tuned for future updates! Thanks again for sharing your experience, and we're excited to continue supporting you and your team! ### 15. The best email marketing platform is GetResponse **Rating:** 5.0/5.0 stars **Reviewed by:** Tamana Q. | Strategy Analyst, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about GetResponse?** GetResponse allows me to easily create, send, manage and monitor email responses. The ability to automate the process of creating effective and customized email marketing campaigns for each client is one of the key benefits we emphasize. We save a lot of time creating newsletters because the Email Maker is incredibly easy to use and comes with a variety of themes. Automation is made easy with its high quality templates and responsive, all-in-one features. Adding photos, links and text is a breeze thanks to its compatibility with desktop and mobile devices and high deliverability. Its ease of use and customizable features make it ideal for any marketing endeavor. **What do you dislike about GetResponse?** It would be great if the email generator had a feature to let me know when other team members are working on an email campaign. **What problems is GetResponse solving and how is that benefiting you?** We integrate GetResponse with social media applications, custom web applications and other services to use it as a mail server. They provide a world-class conversion funnel tool that simplifies lead generation and follow-up. Our Internet marketing tactics have been greatly improved as a result. By automating critical processes, we are able to save time and make our campaigns more effective. In addition, the ability to integrate with CRM systems and conduct A/B testing has significantly improved our conversion rates. Based on the client, we also use it as a content editor and email notification server. The lists are often used as our customer relationship management system. **Official Response from Mariana Neves:** > Hi Tamana, Thanks for the fantastic review! We're so happy that GetResponse is making your email marketing easier and more effective. Love that you're getting great results with our templates and automation features! Regarding your suggestion about adding team collaboration visibility in the email generator - thank you for this valuable feedback! I've passed it along to our development team. Please know that our support team is always available if you need any assistance with your campaigns or have additional suggestions for improvement. 💙 Best, Mariana ### 16. Move to Getresponse! They have been the best since the start of autoresponders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2025 **What do you like best about GetResponse?** Support is great. They look out for YOU as an online business owner. If you're on aweber move here especially after aweber decided to just start double billing everyone because they felt like it. They give you all the bells and whistles for a good price with no limits on your broadcasts. They are arguably the most experienced autoresopnder company and the most internet marketing friendly. They have a very nice affiliate program to and you may want to sign up to get paid for actually helping those with their online business get a better newsletter autoresponder service that does things right and helps people out. Great support. Oh i said that. I'll say it again. Their software is good, logical and doesn't have continual bugs like some other autoresponder newsletter companies. Get started Move fast.Make lists. Make those followups - you can use the content from your sales letters and websites to get started. I've been an internet marketer since 1998 and getresponse has been one consistent online marketer friendly pillar of the internet. I would at least do their 30 day trial and see for yourself. And I know what I'm talking about. **What do you dislike about GetResponse?** Nothing. You just need to take a few minutes to get used to their teminology if coming from another autoresponder newsletter service. **What problems is GetResponse solving and how is that benefiting you?** They are a great, helpful, newsletter autoresponder company that helps solve your problems fast. These other dime a dozen new email marketing newsletter companies are not as experienced, established or flexible. Plus Getresponse has better prices. They know what they are doing and I've been following them since what around 1999. I have several different newsletters and getresponse makes it easy to set them up, manage followups and do broadcasts. Ohh also Getresponse integrates very well with other services where other popular newsletter companies are a no show. **Official Response from Mariana Neves:** > Hi there, Wow - thank you so much for this amazing review! It absolutely made our day to read about your journey with GetResponse since the late 90s. That's over 20 years of trust you've placed in us – we couldn't be more grateful! Thank you for highlighting our customer support so enthusiastically. Our team works incredibly hard to look after our customers, so I'll make sure to share your kind words with them. Your point about our integrations is spot-on - we've always believed that playing nice with other services is crucial for our customers' success. And thanks for the shout-out to our affiliate program! It's wonderful to have passionate customers like you spreading the word. Thank you for being such a loyal member of our community. Keep those newsletters and broadcasts going strong! Best, Mariana ### 17. Nice app, easy to use and Fast support, **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about GetResponse?** GetResponse is user-friendly and easy to navigate, containing many useful tools for digital marketers that operate smoothly. I highly recommend it.Customer Support is great, both AI and human. **What do you dislike about GetResponse?** Well, maybe it would be great to have more flexible plans. **What problems is GetResponse solving and how is that benefiting you?** It's a all in one place for a digital marketer **Official Response from Justyna Sidor:** > Thank you for the great review! 😊 We're so glad to hear that you're finding GetResponse user-friendly and packed with the right tools to support your digital marketing efforts. It's also fantastic to know both our AI and human support teams have made a positive impression — we believe in combining the best of both to give you fast, helpful answers when you need them. ⚡ We appreciate your feedback on pricing flexibility, and we’ll make sure it reaches the right team. Thanks again for recommending us and being part of the GetResponse community! 🙌 — Justyna ### 18. Awesome Product. The best that I know of **Rating:** 5.0/5.0 stars **Reviewed by:** Curt S. | Keynote Speaker | Sales Trainer | Business Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about GetResponse?** I love it because it has a ton of features and it is easy to use. I have used automation extensively and I am just getting started to create courses. **What do you dislike about GetResponse?** While their support is OK, I hate that you can't call. I have been around long enough to know it was way better when you can talk on the phone. **What problems is GetResponse solving and how is that benefiting you?** Communication and messaging. **Official Response from Justyna Sidor:** > Thank you so much for your awesome review! We're thrilled to hear that you find GetResponse feature-rich and easy to use. It's great to know you're getting value from our automation tools and starting to explore course creation — exciting times ahead! We really appreciate your honest feedback about support. While we aim to provide fast and helpful assistance through chat and email, we understand the value of a good phone call. Your input is noted and truly appreciated as we continue improving your experience. Thanks again for choosing GetResponse to power your communication and messaging. We're here to support you every step of the way! All the best, Justyna ### 19. Great service, great product. **Rating:** 5.0/5.0 stars **Reviewed by:** Frank Mares W. | Marketing & Website manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about GetResponse?** I have been buidling dynamic, individualize emails for a collection of companies and the GetResponse team is super supportive and responsive and product has been able to do what I need it to. It's a complex system I've set up and the team knows how to explain what I need to do to achieve my goals and they understand the questions I have even when I am unsure I phrased them well. The system integrates well with my survey software and prefills urls to share the information I need without bothering the survey recipient to fill it out. **What do you dislike about GetResponse?** It would be awesome and super helpful to my project if I could dynamically assign LISTS in to facilitate footer and to/from information for multiple emails that are the same but need to go out to different parties with different branding and from different emails. **What problems is GetResponse solving and how is that benefiting you?** Communication to the employees of 7 different companies autimated to best be there when the employees need us. **Official Response from Mariana Neves:** > Hi Frank, Thank you so much for your kind words! 😊 Your project sounds impressive, and we’re glad to be a part of it! We’ve just shared your suggestion with our product team. It’s feedback like yours that helps us continue improving our platform to better serve your needs! Best, Mariana ### 20. Powerful software and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about GetResponse?** What i like about getresponse is how powerful yet intuitive the software is, The functionality is mind blowing, and yet a novice marketer like myself can master it in a very short time. **What do you dislike about GetResponse?** The only downside, and it isnt really a getresponse problem, it's dealing with gdpr dkim etc etc **What problems is GetResponse solving and how is that benefiting you?** Making email automation a simple task **Official Response from Justyna Sidor:** > We love hearing how GetResponse is helping marketers of all levels do big things with ease 💪 “Powerful yet intuitive” is exactly what we aim for—so it’s awesome to hear it’s making a real impact. And yes, we totally get it—GDPR, DKIM, and the email tech stack can be a handful, but we’re always here to help simplify where we can. Thanks again for sharing your experience on G2! - Justyna ### 21. Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa W. | Artist Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about GetResponse?** I work crazy hours and sometimes overnight. I really appreciate having instant access to live support at anytime day or night. Nothing worse than having to interrupt your workflow waiting for someone to respond. **What do you dislike about GetResponse?** I have not had a chance to use all of the features yet. I have built an autoresponder, a landing page, and uploaded my some of my contacts. The UI is easy to navigate but there is room for improvement with the editors. I can't remember all the nuances but the one thing that would greatly improve the designing experience is being able to see the page you are designing in the actual correct proportions. The way it functions now the tools overlay half of the page you are designing and the proportions you see when designing change drastically when you preview the page. There was also some kind of issue with saving the settings. It took me a while to get the knack of it but apparently there is an order to making adjustments to buttons for example, and adjusting one setting like the size resets to the default shape but the settings are not in sequence bearing this adjustment in mind. It's a small thing but it took me a while to realize what the correct sequence was so I didn't have to keep repeating any steps. Also, the absolute and fixed position settings are a nightmare. The button I was experimenting with completely disappeared from the editor but remained "fixed" on my preview, and I could not edit or replace it. There should be an option to turn this feature off if it's set accidently or you just want to preview the effect without committing to it. I spent hours trying to remove it but nothing worked. Even customer support didn't know how to remove it. The next day, I was less exhausted and it occurred to me I could delete the whole section after saving my content. The invisible "fixed" button issue resolved but I lost hours of time fooling around trying to undo a simple experiment. That was the only question I had for support that stumped them out of a couple dozen questions so no reflection on them for trying the usual process for weird stuff online like saving, refreshing, and clearing the cache,etc. **What problems is GetResponse solving and how is that benefiting you?** This is my first time using autoresponders. I'm hoping email marketing will increast traffic to my website **Official Response from Mariana Neves:** > Hi Lisa, Thank you so much for your review! We’re really glad that our 24/7 live support has been there for you. We know how crucial it is to have assistance available whenever you need it, especially during those late-night work sessions! We’ve passed your feedback about the editor along to our product team—it’s feedback like yours that helps us improve. We’re sorry to hear it’s been a bit frustrating, and we’re definitely taking your experience to heart. If there’s ever anything else you’d like to share or suggest, please don’t hesitate to let us know. We’re here to support you on your email marketing journey, and we hope it brings lots of new visitors to your website. Thanks again for choosing us! 😊 Best, Mariana ### 22. A Comprehensive Solution for Email Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Molly T. | Operations Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about GetResponse?** GetResponse has been a game-changer for our email marketing efforts. The platform offers a user-friendly interface that makes it easy to design visually appealing email campaigns without needing extensive technical skills. One of the standout features is the automation capabilities. We’ve been able to set up complex workflows that help us engage our audience effectively. The segmentation options allow us to target specific customer groups, which has significantly improved our open and click-through rates. The landing page creator is another valuable tool, enabling us to create optimized pages that align with our campaigns. Additionally, the analytics dashboard provides insights that help us fine-tune our strategies and measure success accurately. Overall, I highly recommend GetResponse to anyone looking for a reliable email marketing solution that offers a wide range of features to enhance their marketing efforts. **What do you dislike about GetResponse?** I've been using it for two years and haven't had any problems. **What problems is GetResponse solving and how is that benefiting you?** GetResponse has helped me solve many problems. It can schedule emails and offers a variety of email templates. With its numerous features, GetResponse has saved me a lot of time and labor costs. **Official Response from Mariana Neves:** > Hi Molly, Thanks so much for this amazing review - you just made our day! 💙 Two years without any issues? That’s awesome to hear! We’re so happy GetResponse has made things easier for you and saved you time. That’s exactly why we’re here! If you ever need anything, just give us a shout. Keep up the great work with your campaigns! Best, Mariana ### 23. Getresponse **Rating:** 5.0/5.0 stars **Reviewed by:** Dulaine R. | Online Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about GetResponse?** It is easy to use and you get so many features for starting out for free. The support staff is also very helpfull and efficient. Most of the settings is easy to setup and link to other areas. And for everyday use it is great for news letters and to build your website on that gives you daily tracking too. **What do you dislike about GetResponse?** When hosting your domain through getresponse, it gets tricky when your original host tells you to update something on your DNS servers. Then you need to more or less work with the support team to get it set up. **What problems is GetResponse solving and how is that benefiting you?** I have built my author and proofreader website throuh getresponse. They will be helping me to collect reader emails and also to promote my proofreading business. **Official Response from Mariana Neves:** > Thanks for sharing your feedback, Dulaine! 😊 – Mariana ### 24. First positive experience with email marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Szymon S. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about GetResponse?** I've been using GetResponse MAX for our email marketing campaigns, and the experience has been nothing short of exceptional. This platform offers a comprehensive suite of tools that cater to all our marketing needs, from email creation and automation to detailed analytics and reporting. The intuitive drag-and-drop editor makes designing emails a breeze, even for those with minimal technical skills. The pre-built templates are professional and customizable, allowing us to create visually appealing campaigns that resonate with our audience. What truly sets GetResponse MAX apart is its advanced automation capabilities. We've been able to set up complex customer journeys with ease, ensuring that our messages are timely and relevant. The segmentation and personalization features have significantly improved our engagement rates, as we can now target specific groups with tailored content. The platform's analytics tools provide valuable insights into campaign performance, helping us make data-driven decisions and continuously optimize our strategy. The customer support team is also top-notch, always responsive and ready to assist with any queries. Overall, GetResponse MAX has been a game-changer for our marketing efforts. It's powerful, user-friendly, and packed with features that deliver real results. I highly recommend it to any business looking to elevate their email marketing game. **What do you dislike about GetResponse?** It would be helpful to have a few options for using promotional codes. Currently, it’s not possible to specify which promotional code in the automation was assigned to a given customer. Perhaps an additional option to create surveys directly within GetResponse would also be beneficial. **What problems is GetResponse solving and how is that benefiting you?** GetResponse MAX helps streamline our email marketing efforts by providing advanced automation tools and detailed analytics. It allows us to segment our audience effectively, create personalized email campaigns, and track their performance in real-time. This has significantly improved our customer engagement and conversion rates. The platform's robust automation features save us time and ensure that our campaigns are always targeted and relevant, leading to better customer satisfaction and increased revenue. ### 25. New with Get Response and loving it! **Rating:** 4.5/5.0 stars **Reviewed by:** Chip S. | MFG Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about GetResponse?** Get Response's customer support team has been fantastic! It has not matter which team I get, when I request help, they have so friendly, knowledgable and genuinely happy to help! Patient, kind and professional, that's a rare combination but apparently not at Get Response! **What do you dislike about GetResponse?** I haven't found a downside so far. It's always uncomfortable changing tools and/or communities but they have made it as painless as possible. **What problems is GetResponse solving and how is that benefiting you?** GetResponse is providing exactly what I expect them to provide. I need a place to build landing/capture pages. Build email lists and maintain those lists. Communicate with teammates and potential teammates. They do all that well, the only problems I've had are simply knowing my way around their website and products. That's where their customer service support team has stepped in, guided, helped, and advised me in a knowledgeable and helpful way that has made the experience as seamless and painless as possible. **Official Response from Mariana Neves:** > Hi Chip, Thanks for the great review! I'm happy that our support team has been able to make your transition smooth. We know switching tools can be a pain, so we really try to go the extra mile to help folks like you get comfortable. If you ever get stuck, just give us a shout - we're always happy to lend a hand! Thanks again for the kind words. We're excited to have you on board and can't wait to see what you do with GetResponse! 😊 Best, Mariana ### 26. In my first day in Getresponse i build some more than a 6 month in my preview builder experience **Rating:** 5.0/5.0 stars **Reviewed by:** Davide C. | Entrepreneur, Teacher, Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about GetResponse?** It is simple to use and has a very high level of customization **What do you dislike about GetResponse?** Nothing in this moment, i will update this sentence if in the future i will feel uncomfortable with some tool **What problems is GetResponse solving and how is that benefiting you?** A very good performing automation marketing that bring me to the idea to reach something that yesterday was impossible **Official Response from Justyna Sidor:** > Hi there, Thanks for the great review! It’s awesome to hear you were able to get more done in one day with GetResponse than in six months with your previous tool — that’s exactly the kind of experience we aim to deliver. We’re glad you’re finding the platform easy to use and flexible. And it’s great to hear our automation tools are helping you reach new goals. If you ever run into anything that could be improved, we’re all ears. Appreciate you sharing your feedback on G2! - Justyna ### 27. We recommend cooperation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about GetResponse?** - good contact and quick responses - nice service Customer Support - easy to use panel and templates - intuitive panel - Ease of Implementation along with the instructions **What do you dislike about GetResponse?** - a small number of different templates and graphic options - no ability to link videos from Instagram **What problems is GetResponse solving and how is that benefiting you?** Thanks to GetResponse, I can build databases in specific segments and stay in touch with our clients on an ongoing basis. Additionally, thanks to the quick panel, you can easily and quickly create newsletters. A very nice option is to implement a newsletter subscription panel on the pages. **Official Response from Justyna Sidor:** > Thank you for recommending cooperation with GetResponse MAX — we really appreciate it! 💙 We're so glad to hear that you’ve had a positive experience with our Customer Support team and found the platform intuitive and easy to implement. It’s great to know the panel, templates, and segmentation tools are helping you stay connected with your audience more efficiently. We also appreciate your suggestions regarding template variety and Instagram video integration. Feedback like this helps us prioritize improvements that matter most to our users. Thanks again for sharing your experience — we're excited to keep supporting your success! —Justyna ### 28. excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about GetResponse?** the customer service on text chat is excellent. You can quickly chat to a team member, and not have to jump through multiple hoops first. The advice has always been clear and in everyday language. It was also very to get up and running and the integration to my landing pages was seanless. **What do you dislike about GetResponse?** I find the navigation around creating emails for a newsletter could be a little more intuitive. However, the email builder with the drag and drop is very easy to use. **What problems is GetResponse solving and how is that benefiting you?** it makes it very easy to get volume email to my subscribers - so it has increased levles of efficiency in the business **Official Response from Justyna Sidor:** > Hi - so glad that you are using GetResponse to email your subscribers and increase the levels of efficiency in your business. Glad that our Customer Service team was able to help you with your questions. Thanks for the review! - Justyna ### 29. The support was outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Lead Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2025 **What do you like best about GetResponse?** They just help you get things done if there are problems with setting things up. The online chat was first class and actually is there to solve problems in realtime. **What do you dislike about GetResponse?** The Ai Website generator could be slicker. It produces a decent website but there are better ones out there that produce slicker results. **What problems is GetResponse solving and how is that benefiting you?** They helped get the who show up and running. **Official Response from Justyna Sidor:** > Hi Chris - Thanks for the review. Glad that our customer service team was able to help solve any issues that you had in real time and that set up went smoothly. Thanks again, Justyna ### 30. Outstanding Experience with GetResponse: User-Friendly Interface & Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Himani T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about GetResponse?** I’ve been using GetResponse for my email marketing needs, and I couldn't be happier with the experience. What truly stands out is their simple and intuitive interface. I appreciate how easy it is to navigate and use the platform without feeling overwhelmed. Everything is laid out clearly, making creating and managing campaigns and sending newsletters straightforward and stress-free. However, what sets GetResponse apart is its exceptional customer support. Their live chat team has been nothing short of amazing. Whenever I’ve had questions or needed help, they’ve responded quickly, with patience and understanding. They go above and beyond to ensure that any issues are resolved, and they do so with a friendly, positive attitude that makes you feel valued as a customer. In a world where customer service often feels like an afterthought, GetResponse’s support team truly shines. I’m incredibly grateful to have found a tool that not only meets my business needs but also provides top-notch support when I need it. Highly recommended! **What do you dislike about GetResponse?** I have faced none up till now, using it for 5 years **What problems is GetResponse solving and how is that benefiting you?** GetResponse is solving several key problems that I faced with email marketing. First and foremost, it simplifies the process of creating, sending, and managing email campaigns. Before using GetResponse, I struggled with complex platforms that made designing professional-looking emails and tracking their performance difficult. GetResponse’s intuitive interface has removed that barrier, allowing me to create effective campaigns without extensive technical knowledge easily. Additionally, GetResponse has streamlined my workflow with its automation features. It helps me save time by automating follow-ups and segmenting my audience, ensuring that the right messages reach the right people at the right time. This has significantly improved my engagement rates and overall campaign effectiveness. Overall, GetResponse is helping me run more effective and efficient campaigns, allowing me to focus on growing my business instead of getting bogged down by technical challenges. **Official Response from Mariana Neves:** > Hi Himani, Thank you so much for your thoughtful and detailed review! 🌟 We're super happy that you're enjoying GetResponse. It’s our goal to make email marketing simple and stress-free, and it’s wonderful to know we’ve been able to help you achieve that. We’re also really grateful for your lovely feedback about our support team. They work hard to ensure every customer feels valued, so it’s wonderful to hear that you’ve experienced that firsthand. 😊 Thank you for being a loyal customer for 5 years—here’s to many more successful campaigns together! 💙 Best, Mariana ### 31. GetResponse is helpful though the website builder feature is only available on desktop **Rating:** 5.0/5.0 stars **Reviewed by:** Doosuur I. | Chief executive officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about GetResponse?** User friendly interface and a wonderful prompt customer care **What do you dislike about GetResponse?** Getresponse use is limited on mobile devices. **What problems is GetResponse solving and how is that benefiting you?** GetResponse solves the problem of email marketing,simplified website building,email campaigns,building landing pages and automate marketing processes **Official Response from Justyna Sidor:** > Thank you so much for sharing your feedback and for highlighting what you enjoy most about GetResponse — especially our user-friendly interface and responsive customer care team! We're thrilled to know that our tools for email marketing, website building, landing pages, and automation are making a positive impact on your work. We also truly appreciate your constructive input regarding mobile accessibility and the desktop-only availability of our website builder. Our team is continuously working to improve mobile functionality, and feedback like yours helps guide those enhancements. We'll make sure your comments are passed along to the product team. If you have any specific mobile features you'd like to see or use cases you’d like us to support, we’d love to hear more. You can always reach us at gr-support@cs.getresponse.com. Thanks again for being a part of the GetResponse community! Justyna ### 32. still looking for my solution **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about GetResponse?** Great fetures for building up newletters and campaing, AI is ver helpfull. Integrations tool, quick and responsive chat with customer support **What do you dislike about GetResponse?** if i dont want to send out news letters to whole lists i would like to be able filter my recipient based on various requirement for that need basic AND/OR rules to apply, if not that i can filter out my recpient from my "external" database so while makeing one-time newsletter would need ability to just copy-paste in recipient manualy or by API/integrations tools **What problems is GetResponse solving and how is that benefiting you?** would like to send out mass mails to specific contacts that what im looking into getresponse, but also need way to choose specific conatct which getresponse doesnt help with **Official Response from Mariana Neves:** > Hey there! Thank you for your review! We're love to help clarify the filtering specific contacts concern you mentioned. GetResponse actually offers several ways to do exactly what you're looking for: 1. For newsletters, you can use our Suppression list feature in the "Exclude contacts" section 2. Create custom segments based on specific data 3. Send messages exclusively to selected segments, or send messages excluding those segments Since you've already had good experiences with our 24/7 live chat support, I encourage you to reach out to them for a personalized walkthrough of these features. They can show you exactly how to set up the filtering system that best matches your needs. 😊 You can either connect with our support team directly via Livechat or email them at gr-support@cs.getresponse.com. We're here to help you make the most of your GetResponse experience! Best, Mariana ### 33. Easy to use platform with a variety of features **Rating:** 5.0/5.0 stars **Reviewed by:** Jody v. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about GetResponse?** I think the best feature GetResponse has is their customer support. Running email campaigns can be complicated, especially if you use all the different features like segmentation, webinars, and workflows. So it's great to have someone in th elive chat feature there to help you. I've not had to wait more than a minute for a support agent to help me out and I've been using the platform for over 6 years. **What do you dislike about GetResponse?** Billing is a bit confusing. There are many plans and multiple levels in each plan depending on how many contacts you have. If you go over you contracted anount of contacts, there is no warning email or notification, they just charge you extra making it hard to budget your business expenses. You need to keep a close eye on your subscribers to make sure you upgrade in time to a higher plan to accomodate them all. **What problems is GetResponse solving and how is that benefiting you?** GetResponse helps with email marketing. I need to set up automations and segmentations specifically as I have leads from multiple countries and need to offer them all services based on theor location. **Official Response from Mariana Neves:** > Hi Jody, Thank you for your thoughtful review! We’re thrilled to hear that our customer support has been a great help to you over the past six years. We understand your concerns about the billing issue, and we’re continuously working on making that experience more transparent and user-friendly. Your feedback is invaluable, and we appreciate your continued trust in us. 😊 Best, Mariana ### 34. GetResponse tech staff was both knowledgeable and helpful without the fluff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2025 **What do you like best about GetResponse?** The menus looked intuitive and the chat staff was very helpful. **What do you dislike about GetResponse?** Not sure yet as I've only just scratched the surface of using it. **What problems is GetResponse solving and how is that benefiting you?** I needed a free account (but not severely limited) to help me build up my mailing list and I wanted a platform that has decent integrations with other software. **Official Response from Justyna Sidor:** > Thank you so much for sharing your experience! We're thrilled to hear that you found our tech staff knowledgeable and helpful — we take pride in offering support that’s direct, efficient, and genuinely useful, without the unnecessary fluff. It’s also wonderful to know that our intuitive menus and chat support made a positive first impression. We aim to make every step, from setting up your account to growing your mailing list, as smooth as possible. Since you’re just getting started, we’re excited for you to explore everything GetResponse has to offer — from powerful automations to a wide range of integrations that will scale with your needs. If any questions come up as you dive deeper, our team is always here to help! Thanks again for choosing GetResponse — we’re looking forward to being part of your success story! Justyna ### 35. Best and Easiest to Use Email Marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie J. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about GetResponse?** it is easy and intuitive to use, and anytime I get stuck there is always a great 24/7 customer support, which for me is invaluable, and the hardest to find these days. **What do you dislike about GetResponse?** the jump in pricing between plans or offers. The content monetization or the webinar tool, is just not affordable for startups, and for most of my clients I refer them to it, so I always go to a different party for that option. **What problems is GetResponse solving and how is that benefiting you?** it is easy to use for creating email automation and newsletters, automation workflows, although the price is too high. **Official Response from Mariana Neves:** > Thank you for sharing your feedback, Maggie! I completely understand your feedback about the pricing jumps between plans. We're constantly evaluating our pricing structure to better serve startups and smaller businesses. While I'm glad you're enjoying our email automation and newsletter features, we hear you on the pricing concerns and appreciate this honest feedback. It helps us improve! 😊 – Mariana ### 36. Exceptional Customer Service For Over 7 Years **Rating:** 5.0/5.0 stars **Reviewed by:** Richard F. | Webtalk Influencer & Ambassador, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about GetResponse?** Over the past 7 years I have been extremely pleased with the customer service provided by GetResponse. Their team is always prompt, courteous and professional when attending to my inquiries or requests for additional information. The step-by- step setup for auto-responders and ease of creating newsletters is 5 Stars across the board! **What do you dislike about GetResponse?** Every company has a learning curve when it comes to the new A.I. technology. GetResponse continues to improve. **What problems is GetResponse solving and how is that benefiting you?** Currently, GetResponse is working on down-grading my package from a one-time yearly bill to a monthly. **Official Response from Mariana Neves:** > Thank you so much for your feedback and for being a such a loyal customer, Richard! 💙 – Mariana ### 37. I can confidently recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about GetResponse?** I have used GetResponse Max for a couple of months, and I can confidently say that it is a tool that meets every expectation. The user panel is well-designed and easy to navigate. GetResponse Max offers plenty of useful features (including AI-powered tools) and works seamlessly. Additionally, the support team responds quickly and provides clear assistance **What do you dislike about GetResponse?** So far, I haven't found any problems. Keep up the good work! **What problems is GetResponse solving and how is that benefiting you?** Our previous tool for email marketing was extremely unreliable and had useless user panel. With GetResponse, we don’t have such problems. **Official Response from Justyna Sidor:** > Thank you so much for your glowing review and confident recommendation — that truly means a lot to us! 🙌 We’re thrilled to hear that GetResponse MAX is meeting your expectations and that you're finding value in the user-friendly design, AI-powered features, and reliable performance. It's especially rewarding to know that our support team has been helpful and responsive. We’re glad to be a part of your improved email marketing experience — and we’ll definitely keep up the good work! 💪 Thanks again for sharing your feedback! - Justyna ### 38. A new, higher level of marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | graphic designer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about GetResponse?** Thanks to GetResponse MAX, our email campaigns have reached a higher level. The deliverability of our messages has significantly improved. Our newsletters now look professional. Our sales team has access to reports that help them promote our products more effectively. The interface is very intuitive and user-friendly. We have a dedicated account manager, Paulina, with whom we maintain excellent communication. **What do you dislike about GetResponse?** The only thing I miss is the ability to set different fonts depending on the device, but GetResponse is constantly evolving, and I believe they will add this feature in the future. **What problems is GetResponse solving and how is that benefiting you?** The GetResponse team assisted in implementing the platform in our company and conducted a webinar for the sales department on how to use the application. ### 39. Bogdan was awesome! I accidentaly deleted all my work and he was able to restore pretty quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Kayser d. | Managing Owner/Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about GetResponse?** Customer Service is incredible, easy and quick. **What do you dislike about GetResponse?** Nothing, I just need to learn more about advanced features. **What problems is GetResponse solving and how is that benefiting you?** My client has a need to send out newsletters and I've been able to use this great product to build those. **Official Response from Jack Ramsay:** > Hi Kayser - we're happy that Bogdan was able to help you out with restoring your deleted work. Thanks for the review - Jack ### 40. Stay away from GetResponse at all costs - worst email provider ever **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about GetResponse?** The interface is clean, and they have decent drag and drop functionality in their automations. Customer support is quick (but often provide incorrect information). **What do you dislike about GetResponse?** Most email providers, e.g., Active Campaign, MailerLite, etc., have pretty standard automation triggers, such as when a form is completed, a tag is added, etc. In GetResponse, Automation triggers are ridiculous. If you set "Tag added" as a trigger, or "Form completed" - pretty standard automation triggers in most email systems, you have to set time intervals related to these that make absolutely no sense. We contacted their help team (who are quite responsive) on multiple occasions, describing how we wanted automations to be triggered, and got different answers every single time. This meant a lot of people didn't receive automated emails they were supposed to get (when tags are added with a purchase). When we changed it to reflect what another support person told us, it incorrectly sent emails out to the thousands of people who had the tag from previously purchasing the item. So the automation triggers work differently to every other email provider and are basically unusable. The API is a deadset disaster as well. You won't find this in their API guide, because it makes absolutely no sense - when adding or removing tags with the API on a subscriber, you have to remove every single tag on a person, and reapply all the ones you want. e.g. I can't just add a tag for a purchase via the API. The website has to remember all the persons tags (say they have 20 tags), remove all 20 tags, and then reapply 21 tags including the new one. Weird, but maybe ok? Nope. Adding tags back to the person then sends the person through every automation that is triggered when a tag is added. After asking support so many times and getting different answers, many customers not getting emails they were supposed to get, and people getting emails they weren't supposed to get, we had to move to another provider (MailerLite - which doesn't have drag and drop functionality in automations, but is much better in every way). We were then 6 month into an annual account, however if you want to cancel your account, that's when you discover that GetResponses policy is outrageously bad, and designed to trick people into letting their account roll over. As soon as you cancel your account, you lose access to your account. Even if you have 6 months left that you've paid for. They won't refund you, and they also won't allow you to access your account. At all. I can't see how it's even legal to deny you the service that you've paid thousands of dollars for. So you then have to remember to cancel before your subscription is due, which it seems they're hoping you forget to do. So stay away from this shambles of a system. Active Campaign was better, but also much more expensive. MailerLite is great, and on par pricewise with GetResponse, without all the weirdness and predatory business practices. **What problems is GetResponse solving and how is that benefiting you?** None. GetResponse is a downright disaster to use. Stay away from it **Official Response from Mariana Neves:** > Hi, Thank you for sharing your experience. I’m sorry to hear about the challenges you've faced, especially with our automation triggers and API functionality. Your frustrations are completely understandable, and I appreciate you bringing them to our attention. I’m glad to hear that you found our interface clean and our support team responsive. However, it’s disappointing to know that the information provided didn’t meet your needs, and I apologize for any confusion that caused. We are committed to improving our support and ensuring our automation features work as seamlessly as possible. Regarding your cancellation experience, I understand how important it is to have clarity in our policies. I have just passed your feedback to our team, and we will use it to review our processes to make them more user-friendly. Thank you again for your insights. We’re always striving to improve and would love the chance to regain your trust in the future. Best, Mariana ### 41. Good support & great possibility to work with conditional formatting **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander A. | Head of Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about GetResponse?** We primarily needed a tool to send daily job notifications to all of our colleagues. GetResponse become the obvious choice since they could meet our techincal requirements, e.g. conditional formatting, for a reasonable price. Even though some technical details weren't obvious at first, we got good customer support and was able to find an easy way of achieving our goal in the end. **What do you dislike about GetResponse?** At the moment the statistics don't show Gmail Spam Complaint Rates that are made directly to their ISP, which is an disadvantage since >50% of our recipient are Gmail-addresses. **What problems is GetResponse solving and how is that benefiting you?** Email Tracking, Statistics, Transactional Emails and Daily Notifications to colleagues. Since we have different business areas and both colleagues and customers in different stages it was particularly important to be able to have the possibility to use conditional formatting in emails, which GetResponse has given us an easy way to do. ### 42. 5-Star Always **Rating:** 5.0/5.0 stars **Reviewed by:** Mayurkumar B. | Owner of the business, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about GetResponse?** I have been using getresponse since August 2015. I have been looking for a service for email marketing. Few companies were providing similar services as getresponse. I chose Getresponse. I don't know why. I just felt I should give it a try. I am not a techy person. I have almost no knowledge of coding. When I first joined getresponse, there was a steep learning curve because I never used such services before. It was scary and I almost wanted to return to traditional and tedious email marketing with my Gmail account. It was intimidating and overwhelming to learn how to use getresponse. Being a shy person, I was hesitant to ask people for help. However, I approached the customer service team to help me understand. Surprisingly, the response was quick and detailed. I knew I was asking too broad questions and was asking for step-by-step instructions. I felt that the customer service team would be fed up but to my surprise, they patiently guided me throughout the process. I thought I was just lucky to have an agent who was very helpful. Since 2015, I experienced the best customer service experience. The support staff is always quick. I describe their services in many words. Such as Caring, Helpful, Kind, Positive, Quick, Prompt etc. There were times when I used to contact the customer service team almost every week and they patiently handled my questions. They have created many articles and videos where I could easily learn how to solve problems and challenges. They even create a customized video for me to guide me throughout the process. Getresponse has been improving its features and services on a regular basis. They are simplifying their process gradually. I haven't looked anywhere for the services for email marketing, landing page, autoresponder, opt-in forms etc. The service is consistently 5-star since I joined in 2015. It's been 9 years and it really amazes me how a company can never fail to satisfy their customers. If you haven't used getresponse, try it out. If you face any difficulty, just reach out to them. They will either instantly reply or will be reached in less than 3-5 minutes. You will be talking to a real person who communicates with you and understands you with empathy and care. I am telling you because most companies have AI robots talking to you as a so-called customer service agent. I would never want to talk to a robot. Your questions will be answered until you leave the conversation. Their interface and design is user-friendly. They minimize the complexity as much as they can. Lastly, they will not slap you with hidden charges or send you spam emails. Getresponse is taking customers as any business should do. My 5-Star to Getresponse always. **What do you dislike about GetResponse?** Getresponse is good already. I wish they include more services. Such as calender booking, simplyfied sales pipe page/prospecting tool, personal organising tool, ecommerce store as gumroad or etsy etc. I however understand that each services will increase the complexity and burden. As a result, I don't wish the service standard would go down because of more services. **What problems is GetResponse solving and how is that benefiting you?** I wanted to interact and engage with my clients on a regular basis and I am doing with Getresponse since 2015 **Official Response from Mariana Neves:** > Hi Mayurkumar, Thank you for your wonderful review and for being a loyal GetResponse user since 2015! It's very rewarding for us to know how our customer service team has been able to support you every step of the way. We're committed to maintaining the high standard of service you've come to expect from us. Thank you again for your continued trust. 😊 Best, Mariana ### 43. A good platform with very good support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about GetResponse?** Easy to use and quick support when problems arise **What do you dislike about GetResponse?** The navigation menu can be optimized. Switching between the different areas is not smooth. **What problems is GetResponse solving and how is that benefiting you?** Newsletter GDPR Compliant **Official Response from Justyna Sidor:** > Hi there, Thank you for taking the time to share your experience with GetResponse! We're happy to hear that you find the platform easy to use and that our support team has been quick to assist when needed — that’s exactly what we aim for! We also appreciate your feedback about the navigation menu. Your insights help us understand where we can improve, and we’ll be sure to pass this along to our product team. It’s great to know that GetResponse is helping you stay GDPR compliant with your newsletters — that's an essential piece of modern email marketing. Thanks again for your valuable input! — Justyna ### 44. GetResponse: The Pinnacle of Customer Service and Email Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Tarik C. | Consultant-Trainer in Project Management, Change Management, and ISO 9001 Auditor certified PMP®, SPC®, PRINCE2®, IRCA, MBA, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2024 **What do you like best about GetResponse?** Their live chat service is simply outstanding. It's the best customer service I have ever experienced! They respond in less than a minute!! It's simply amazing!!! When I don't understand something, the advisors go above and beyond. They don’t hesitate to provide screenshots or even short explanatory videos to clarify things. This level of service is rare and invaluable. The staff is always welcoming and kind. Every interaction is pleasant; the advisors are always ready to help with a positive attitude. They are truly impressive in every aspect of their service. GetResponse's email marketing software is simply astonishing. When properly set up, it ensures maximum deliverability and practically eliminates spam (bounce rates). It’s a powerful and reliable tool for any email campaign. **What do you dislike about GetResponse?** Honestly, I have nothing to say Getresponse is the best email software on the market for me. Excellent customer service and excellent deliverability. **What problems is GetResponse solving and how is that benefiting you?** It's simple: without getresponse, I couldn't make any sales. It allows me to create a subscriber base. And it's thanks to this subscriber base that I can then sell products. **Official Response from Mariana Neves:** > Hi Tarik, Thank you for being our customer and leaving us this wonderful review. It means a lot to us. Whenever you need our help, remember – we're just a live chat away! 😊 Best, Mariana ### 45. Great for small-medium teams **Rating:** 4.0/5.0 stars **Reviewed by:** Davide P. | Content creator & Memer & Community management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about GetResponse?** Is one of the best email marketing+crm tool for small to medium teams **What do you dislike about GetResponse?** deliverability rate can be improved, but it is not among the worst **What problems is GetResponse solving and how is that benefiting you?** integrated quite easily with a custom solution from one of our sites for a somewhat unique NGO campaign **Official Response from Abbie Turay:** > Hi Davide, Thank you for your thoughtful review! We're so glad you've found our platform useful, especially for small to medium teams. Your feedback helps us improve GetResponse for everyone. Cheers! - Abbie ### 46. Very good service **Rating:** 5.0/5.0 stars **Reviewed by:** Otavio R. | Socio Proprietario, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about GetResponse?** Easy and native integration with the e-commerce platform. Very intuitive and easy to use. **What do you dislike about GetResponse?** I am starting to use it now, so far we have no complaints. **What problems is GetResponse solving and how is that benefiting you?** Customization of marketing and transactional email. ### 47. Getresponse Support is very enthusiastic and detailed **Rating:** 4.5/5.0 stars **Reviewed by:** Nhung N. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about GetResponse?** Getresponse's automation process is very good **What do you dislike about GetResponse?** Need to format for previewing Email content on computer and phone **What problems is GetResponse solving and how is that benefiting you?** Can import customer lists without being suppended accounts like other platforms **Official Response from Jack Ramsay:** > Thank you for your review! 😊 We’re thrilled to hear that you appreciate our enthusiastic support team and automation features! 🚀 We also appreciate your feedback on email content previewing. Our team is always working on improving the user experience, and we’ll take this into consideration. In the meantime, our built-in preview tools and test emails can help ensure your designs look great across devices. We’re glad that our platform makes it easy for you to import customer lists without disruptions. If you ever need assistance or have more suggestions, feel free to reach out! 💙 — Jack ### 48. Have been a fan for some time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about GetResponse?** The customer service is bar none. They are responsive, friendly, and patient with their responses, and I always resolve my issue efficiently. But I also love the easy-to-use interface. I also love the features that allow me to grow into the platform as my customers' sophistication grows. It's affordable, keeping it accessible for small businesses. I've used many different platforms over the years, and have switched everything over to GetResponse at this point. **What do you dislike about GetResponse?** Sometimes I wish there were more options within the "..." (elipses) button. There are a couple times when you have to go to another screen to find more buttons/options (e.g., export), when you think it should live under the elipses button. **What problems is GetResponse solving and how is that benefiting you?** With Zapier integration, we will be able to port over our prospects from Pipedrive and build out marketing automation journeys to better target our clients. **Official Response from Mariana Neves:** > Hey there, Thanks for this amazing review - it really made our day! I'm so glad you're loving GetResponse, especially our customer service team. They work super hard, so they'll be happy to hear this. And it's awesome that you're finding the interface easy to use. We try to keep things user-friendly! Thanks for the heads up about the button placement. We're always tweaking things, so that feedback is super helpful. Thanks again for sticking with us and for taking the time to share your thoughts. 💙 Best, Mariana ### 49. Good system and excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about GetResponse?** Easy to create EDMs and keep track analytics. Excellent support team. **What do you dislike about GetResponse?** Allowed duplicate contacts end up we may cross the over usage of the subscription **What problems is GetResponse solving and how is that benefiting you?** Keep tracking analytics of EDM **Official Response from Justyna Sidor:** > Thanks so much for your review! We're glad to hear you're enjoying how easy it is to create EDMs and track performance — and that our support team has been helpful. We also appreciate your feedback about duplicate contacts. It’s something we’re actively working to improve to help you get even more value from your subscription. If you ever need a hand or have suggestions, we're just a message away! — Justyna ### 50. Intuitive and Multi-Account Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about GetResponse?** The Ease of Use is a standout; it has an intuitive, self-explanatory interface that allows even new users to easily create and send effective newsletters. For our setup, the Ease of Implementation and Frequency of Use are important, as we act as an agency for our cooperative clients, each with its own sub-account under our Master Account. This structure is ideal, giving each team the independence to manage their newsletters while letting us oversee and assist as needed. The contact management and segmentation tools are another high point—they make organizing, updating, and fine-tuning lists simple. The Customer Support team is also highly responsive, which has been valuable as we continue to integrate GetResponse MAX’s Number of Features into our operations. **What do you dislike about GetResponse?** It would be beneficial to have a cross-account template-sharing function, allowing us to apply the same templates across multiple accounts and improve our workflow. Additionally, support for WhatsApp advertising would be an ideal feature to expand our Ease of Integration and multi-channel outreach options. **What problems is GetResponse solving and how is that benefiting you?** GetResponse MAX simplifies the management of newsletters across multiple accounts by allowing us to act as a central admin for our cooperative clients. With the Master/Sub-account structure, we can oversee each cooperative’s sub-account while giving them the flexibility to independently manage their own newsletters. This setup streamlines our workflow, reduces administrative burden, and ensures consistent branding across accounts. Additionally, the segmentation tools help us target specific customer groups, making our outreach more effective and personalized. This has enhanced our ability to engage clients meaningfully, saving time and increasing overall efficiency. ## GetResponse Discussions - [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote - [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote - [How can you help us marketers with email copywriting and finding leads](https://www.g2.com/discussions/how-can-you-help-us-marketers-with-email-copywriting-and-finding-leads) - 1 comment, 1 upvote - [Is there an email series template designed for putting on webinars besides the obvious reminders?](https://www.g2.com/discussions/is-there-an-email-series-template-designed-for-putting-on-webinars-besides-the-obvious-reminders) - 2 comments, 1 upvote - [Why you should use Getresponse?](https://www.g2.com/discussions/why-you-should-use-getresponse) - 2 comments, 1 upvote - [View GetResponse pricing details and edition comparison](https://www.g2.com/products/getresponse/reviews?focus_review=2085341&page=2&product_id=getresponse§ion=pricing&secure%5Bexpires_at%5D=2026-07-04+06%3A18%3A00+-0500&secure%5Bsession_id%5D=aa9347fa-c376-4491-9929-b54200d5f6fc&secure%5Btoken%5D=2081778896d96ff242d1831996882497db4b1fd3546671caa88673c7cb89c64d&format=llm_user) ## GetResponse Integrations - [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Albato](https://www.g2.com/products/albato/reviews) - [Amazon Payment Services](https://www.g2.com/products/amazon-payment-services/reviews) - [ApiX-Drive](https://www.g2.com/products/apix-drive/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Bing Ads](https://www.g2.com/products/bing-ads/reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) - [Bonjoro](https://www.g2.com/products/bonjoro/reviews) - [BotPenguin](https://www.g2.com/products/botpenguin/reviews) - [Bouncer](https://www.g2.com/products/bouncer/reviews) - [Brizy](https://www.g2.com/products/brizy/reviews) - [CallPage](https://www.g2.com/products/callpage/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Capsule](https://www.g2.com/products/ocasta-and-brighton-and-sussex-medical-school-capsule/reviews) - [CatchApp Bookings](https://www.g2.com/products/catchapp-bookings/reviews) - [Claspo](https://www.g2.com/products/claspo/reviews) - [ClickBank](https://www.g2.com/products/clickbank/reviews) - [ClickDesk](https://www.g2.com/products/clickdesk/reviews) - [ClickFunnels](https://www.g2.com/products/clickfunnels/reviews) - [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews) - [Contact Form 7](https://www.g2.com/products/contact-form-7/reviews) - [Convertful](https://www.g2.com/products/convertful/reviews) - [Countdown Mail](https://www.g2.com/products/countdown-mail/reviews) - [CS-Cart Enterprise](https://www.g2.com/products/cs-cart-enterprise/reviews) - [Deadline Funnel](https://www.g2.com/products/deadline-funnel/reviews) - [Digioh](https://www.g2.com/products/digioh-digioh/reviews) - [Divi](https://www.g2.com/products/divi/reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) - [e-junkie](https://www.g2.com/products/e-junkie/reviews) - [Elementor](https://www.g2.com/products/elementor/reviews) - [Emailable](https://www.g2.com/products/emailable/reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - [Evernote](https://www.g2.com/products/evernote/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) - [Fomo](https://www.g2.com/products/fomo/reviews) - [FormDesigner](https://www.g2.com/products/formdesigner/reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - [Fyrebox](https://www.g2.com/products/fyrebox/reviews) - [Getsitecontrol](https://www.g2.com/products/getsitecontrol-getsitecontrol/reviews) - [Gleam](https://www.g2.com/products/gleam/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) - [Groupboss](https://www.g2.com/products/groupboss/reviews) - [GrowSurf](https://www.g2.com/products/growsurf/reviews) - [Hostinger](https://www.g2.com/products/hostinger/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HYPERISE](https://www.g2.com/products/hyperise/reviews) - [IFTTT](https://www.g2.com/products/ifttt/reviews) - [Instapage](https://www.g2.com/products/instapage/reviews) - [Integrately](https://www.g2.com/products/integrately/reviews) - [Interact](https://www.g2.com/products/the-quiz-collective-interact/reviews) - [involve.me](https://www.g2.com/products/involve-me/reviews) - [JetFormBuilder](https://www.g2.com/products/jetformbuilder/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Jotform Sign](https://www.g2.com/products/jotform-sign/reviews) - [Justuno](https://www.g2.com/products/justuno/reviews) - [Kajabi](https://www.g2.com/products/kajabi-kajabi/reviews) - [Kickbox](https://www.g2.com/products/kickbox/reviews) - [Kissmetrics](https://www.g2.com/products/kissmetrics/reviews) - [LandingCube](https://www.g2.com/products/landingcube/reviews) - [Landingi](https://www.g2.com/products/landingi/reviews) - [Leadpages](https://www.g2.com/products/leadpages/reviews) - [LeadsBridge](https://www.g2.com/products/leadsbridge/reviews) - [LeadSync](https://www.g2.com/products/leadsync/reviews) - [LearnWorlds](https://www.g2.com/products/learnworlds/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [LiveChat](https://www.g2.com/products/text-livechat/reviews) - [LiveHelpNow](https://www.g2.com/products/livehelpnow/reviews) - [Lnk.Bio](https://www.g2.com/products/lnk-bio/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [MailOptin](https://www.g2.com/products/mailoptin/reviews) - [Mailtimer](https://www.g2.com/products/mailtimer/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [MemberMouse](https://www.g2.com/products/membermouse/reviews) - [MemberPress](https://www.g2.com/products/memberpress/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [MoonClerk](https://www.g2.com/products/moonclerk/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [NewsletterBreeze](https://www.g2.com/products/newsletterbreeze-newsletterbreeze/reviews) - [NiftyImages](https://www.g2.com/products/niftyimages/reviews) - [Noptin](https://www.g2.com/products/noptin/reviews) - [Omniconvert](https://www.g2.com/products/omniconvert/reviews) - [Onvocado](https://www.g2.com/products/onvocado/reviews) - [OptiMonk](https://www.g2.com/products/optimonk/reviews) - [OptinMonster](https://www.g2.com/products/optinmonster/reviews) - [Outgrow](https://www.g2.com/products/outgrow/reviews) - [Outleads](https://www.g2.com/products/outleads/reviews) - [Oviond](https://www.g2.com/products/oviond/reviews) - [Pabbly](https://www.g2.com/products/pabbly/reviews) - [Paperform](https://www.g2.com/products/paperform/reviews) - 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[Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [SamCart](https://www.g2.com/products/samcart/reviews) - [SaveMyLeads](https://www.g2.com/products/savemyleads/reviews) - [SeedProd](https://www.g2.com/products/seedprod/reviews) - [SendOwl](https://www.g2.com/products/sendowl/reviews) - [Sendtric](https://www.g2.com/products/sendtric/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Signable](https://www.g2.com/products/signable/reviews) - [Skyvia](https://www.g2.com/products/skyvia/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - [SMS-iT](https://www.g2.com/products/sms-it/reviews) - [Social WiFi](https://www.g2.com/products/social-wifi/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripo.email](https://www.g2.com/products/stripo-email/reviews) - [SureTriggers](https://www.g2.com/products/suretriggers/reviews) - [Survicate](https://www.g2.com/products/survicate/reviews) - [Textiful](https://www.g2.com/products/textiful/reviews) - [Thinkific](https://www.g2.com/products/thinkific/reviews) - [ThriveCart](https://www.g2.com/products/thrivecart/reviews) - [TOPOL.io](https://www.g2.com/products/topol-io/reviews) - [Twitter API](https://www.g2.com/products/twitter-api/reviews) - [Veeva CRM](https://www.g2.com/products/veeva-crm/reviews) - [VidPowr](https://www.g2.com/products/vidpowr/reviews) - [Vidyard](https://www.g2.com/products/vidyard/reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - [ViralSweep](https://www.g2.com/products/viralsweep/reviews) - [VWO](https://www.g2.com/products/vwo-vwo/reviews) - [WebinarJam](https://www.g2.com/products/webinarjam/reviews) - [Wisepops](https://www.g2.com/products/wisepops/reviews) - [WishList Member](https://www.g2.com/products/wishlist-member/reviews) - [Wistia](https://www.g2.com/products/wistia/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Woorise](https://www.g2.com/products/woorise/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) - [YesInsights](https://www.g2.com/products/yesinsights/reviews) - [YouTube Advertising](https://www.g2.com/products/google-youtube-advertising/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [ZapUp by 500apps](https://www.g2.com/products/zapup-by-500apps/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [ZeroBounce](https://www.g2.com/products/zerobounce/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## GetResponse Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Administration** - Email Segmentation - Detailed Server Logs **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Host Tools** - Branding - Role-based Access - Recording **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Training & eLearning** - Content Creation - Content Libraries **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text Generation - AI Text Summarization **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Integrations** - Event Tracking API - Mail Send API **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Templates** - Library - Customization - Optimization **Attendee Tools** - Registration - Attendee Live Chat - Polls and Surveys **Analytics** - Campaign Performance - Audience Insights **Edit** - Pre-Made - Build - HTML **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Campaign Management** - Program Management - Event / Webinar Marketing **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Enterprise Scalability - Performance and Reliability **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Post-Event Tools** - Event Analytics - Attendee Reports **Logistics** - Analytics - Issues - Integrations **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Social** - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Multichannel** - Web - Email - Mobile **Integrations** - Social Media Integration - Software Integrations **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - A/B Testing - Basic Reporting **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Webinar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - 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