This tool is easy to use as compared to other chat tools. This tool is easy to install as well. You can even get the transcripts of the chats, Which is a unique feature of this tool. You can transfer the chat easily. This tool also provides per-user information such as location and country etc. It is supportable and compatible with other tools also. Support is accessible very easily. I Used this tool almost on a daily basis. Review collected by and hosted on G2.com.

Initially, I faced difficulties finding basic things like transferring the chat. How to close the chat, but once I get the training from the support it feels easy. Review collected by and hosted on G2.com.