SK
Siva K.
Real Time Analyst
Enterprise (> 1000 emp.)
"Experience with Genesis Call Accounting"
What do you like best about Genesis Call Accounting?
Great tool for call accounting and monitoring purposes in our organisation, very helpful tool to measure quality of service we provide to our customers Review collected by and hosted on G2.com.
What do you dislike about Genesis Call Accounting?
Sometimes it has software glitches; calls do not load properly, and often we hear a lot of noises in the background, which is a bit frustrating. Review collected by and hosted on G2.com.