![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 5/19/2026 "Top Shelf Cloud Hosted Solution with Outstanding Support - They are a Great Partner" 5/5 What do you like best about Genea Security? I love working with the employees at Genea Security. They go above and beyond when needed and are a great company to work with. I can reach them almost any time during the day, and they're very responsive, always getting back to me. They're happy to work with me, they think outside the box, and help me solve problems. Really, it's the people of the company that make Genea Security special. I also appreciate the fantastic product that meets my customers' expectations. It makes Convergint look good because it is simple yet very in-depth, covering all bases of access control. It has a fantastic end user experience and makes my customers' lives easier, which makes them happy about the system they're using. It is my go to recommendation for customers who are interested in cloud hosted solutions. Review collected by and hosted on G2.com. What do you dislike about Genea Security? I really wish they had a video management system. I wish they were a single pane of glass. Review collected by and hosted on G2.com. What problems is Genea Security solving and how is that benefiting you? I use Genea Security because it offers a quality, honest product. It works with mercury-based systems, provides in-depth access control, has great software, and is backed by responsive employees. My customers find it simple and effective and once they have a chance to use it they find that it meets exactly if not exceeds their expectations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite See what 101 reviewers think of Genea Security 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/genea-security/reviews)