I've used G2crowd now for over 3 years at different companies and we continue to utilize them as a trusted vendor because of the ability to gather feedback from clients quickly and easily. By running review campaigns we can uncover what areas of focus we need for our product and how to identify new advocates for our programs. The grid reports also help us stay relevant to our competitors and the marketplace. Review collected by and hosted on G2.com.

I wish there was more customization with the review questions and a way to provide ongoing feedback from customers that have posted reviews previously. Other review sites allow this and it would be great to have this feature added. Review collected by and hosted on G2.com.