G2

EF

Evan F.

Clinical Research Assistant

Small-Business (50 or fewer emp.)

9/12/2023

"A very smooth and easy to use EDC software with amazing technical support and willingness to adapt"

4.5/5

What do you like best about Fusion eClinical Suite EDC?

The support staff is phenomenal. They are always willing to help with any issue and even discuss workflows. The teams is continuously improving and taking feedback from the clinical sites to make the EDC as effective and efficient as possible. Review collected by and hosted on G2.com.

What do you dislike about Fusion eClinical Suite EDC?

Some processes can be redundant and my biggest complaint would be the SDR process. Sometimes that can be frustrating when you have to send out multiple communications just to change a data point. Review collected by and hosted on G2.com.

What problems is Fusion eClinical Suite EDC solving and how is that benefiting you?

Efficient data entry. They are constantly taking feedback to improve their product. This in my opinion is the biggest strength of the product to constantly put it on the hot seat and use the feedback to improve. It's very vulnerable for them to do this so consistently so they can make the product work for their customers. Review collected by and hosted on G2.com.