I use FullCall for communication directly on my website, mainly for live chats and video calls, which help build better customer relationships. I appreciate how it reduces response time and keeps all customer communication in one place, making support easier without switching between tools. I like the simple interface and how easy it is to start live chats and video, making support much more efficient. The real-time notifications are very reliable, ensuring I never miss a customer message. I also appreciate the stable and clear call quality, as it makes conversations smooth and professional. The customization options are great too, allowing me to match it with my website easily, creating a seamless experience for users. Review collected by and hosted on G2.com.

Sometimes the notifications can be a bit delayed on mobile, and the dashboard could be more intuitive for first-time users. It would also be great to have more integrations with other tools and a bit more control over chat automation. Review collected by and hosted on G2.com.