* Frontline is very responsive to the customers questions and issues. Our assigned customer service rep is very knowledgeable of the tool, quick to respond and offers solutions or possible work arounds if we run into an issue.
* Flexibility. The ability to customize the MOC templates to match the different aspects of our business.
* Enhancements can be made to fit the business needs.
* It's web based so you can access it when you're away from the office or from your phone.
* Reports are available and can be created to customize your needs. Review collected by and hosted on G2.com.
I'm happy with the tool. It's been several years now that we've been in the Frontline MOC tool and have been able to work out a lot of the issues or concerns with the MOC tool that didn't initially fit all of our needs. Review collected by and hosted on G2.com.