What I like best about Front is how it brings email and team collaboration together in one place. The shared inboxes, internal comments, and clear assignment of messages help our team stay organized and aligned without needing to forward emails or rely on external chat tools. It makes communication faster, more transparent, and much easier to manage at scale. Review collected by and hosted on G2.com.
One thing I dislike about Front is that some advanced features—like certain integrations or automation capabilities—can be a bit restrictive or require higher-tier plans. Additionally, while the platform is generally intuitive, there can be a learning curve for new users unfamiliar with the shared inbox concept. More in-app guidance or clearer error messages would help improve the onboarding experience and avoid missteps, especially around automation rules. Review collected by and hosted on G2.com.
Thank you for your thoughtful review highlighting how Front brings together email and team collaboration to improve your communication workflow! We appreciate your feedback about our pricing tiers and onboarding experience - we're always figuring out how to improve accessibility and guidance for new users and this is helpful for us to know!