![Deepak k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak k.")
DK

Deepak k.

Small-Business (50 or fewer emp.)

5/16/2023

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- [Respond as Freshservice](https://www.g2.com/survey_responses/freshservice-review-8097150/official_response/new)

"Much improved and easy to understand."

4.5/5

What do you like best about Freshservice?

Freshservie has lots of excellent features like - ticketing system, asset management, self-service portal, automation & workflow and reporting & analytics. Review collected by and hosted on G2.com.

What do you dislike about Freshservice?

Integration options, customization limits, pricing, learning curve etc. Review collected by and hosted on G2.com.

What problems is Freshservice solving and how is that benefiting you?

It provide api integration for alerts. Review collected by and hosted on G2.com.

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Rating Updated (5/19/2023)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 1297 reviewers think of Freshservice

9.2 out of 5 · Verified reviews from real users

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