![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

3/26/2020

"Team Feels Freshservice is Clean & EASY"

5/5

What do you like best about Freshservice?

-Clean GUI

-Easy to Use

-Packed with Features

-Great Asset Tracking

-CSAT Scores

-Very GOOD Mobile App

-Easy configuration that can be done in house Review collected by and hosted on G2.com.

What do you dislike about Freshservice?

-Agent in-app Notifications could use work. It would be nice to filter notifications by group. Review collected by and hosted on G2.com.

Recommendations to others considering Freshservice:

Be very clear on your needs Review collected by and hosted on G2.com.

What problems is Freshservice solving and how is that benefiting you?

Collaboration has increased! Collaboration between teams has increased! We are now able to bring other teams onboard. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 1305 reviewers think of Freshservice

4.6 out of 5 · Verified reviews from real users

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