Freezerworks is an easy to navigate, user-friendly product that's is incredibly customizable. The features and functionality are very intuitive. The support team is what I appreciate the most - always quick to respond and very helpful. Review collected by and hosted on G2.com.
Their web client lacks some of the functionality of their full desktop version, but is still easy to use. Review collected by and hosted on G2.com.
Dear Libby,
Thank you for sharing your experience with Freezerworks! We're thrilled to hear that you find Freezerworks user-friendly. Your kind words about our support team are especially appreciated; we strive to provide quick and helpful assistance, and it's great to know we met your expectations.
We also value your feedback regarding the Web Browser. We are working to enhance its capabilities, and your input is instrumental in guiding our development efforts.
It's great to learn that Freezerworks is helping you manage your cryopreserved samples, allowing you to move away from cumbersome spreadsheets. If you have any further suggestions or need assistance, please feel free to message our support team at support@freezerworks.com.
Thank you once again for choosing Freezerworks for your sample management needs. We look forward to continuing to support you!
Best regards,
The Freezerworks Team