I like that Freed is clinician-first and came from a humanistic place, with the developer trying to solve the administrative work his wife was dealing with rather than pursuing a purely profit-driven AI solution. It helps our nurse practitioners spend more face-to-face time with patients and less time taking notes, and it reduces the extra time we spend entering information into charts after visits. I find it helpful that Freed identifies diagnosis codes from the note, including Z codes for social determinants of health and other environmental factors. It also does more than just transcribe dictation by establishing the context of what happened. The initial setup was super easy. Review collected by and hosted on G2.com.

I think Freed is still pretty episodic for primary care. It doesn’t bring in all the relevant details from previous visits, so our clinicians still need the full treatment plan and historical context, including medication changes and referrals. It would be super interesting if Freed could use APIs to pull in the entire patient record from the EHR. Review collected by and hosted on G2.com.