Evan M.
EM
Small-Business (50 or fewer emp.)
"Exceptional HR and Payroll Support with Room for Simplicity"
5/5
What do you like best about FrankCrum?

I've been using FrankCrum for about four years for payroll, workers' comp, and HR needs. I appreciate how they've helped a lot with HR resources, specifically in creating a handbook and time off policies. I find their team of professionals really valuable as they know their specific areas really well. They also helped me use their in-house software through MyFrame Chrome. I like having a representative and knowing there are people available to help with other HR items. Review collected by and hosted on G2.com.

What do you dislike about FrankCrum?

I wish payroll entry could be a little bit simpler sometimes, but maybe we can work at my template and see if we can figure that out. Other than that, pricing being more competitive is always a plus. Review collected by and hosted on G2.com.

Response from Devon Murray of FrankCrum

We're so glad to hear this. Having one person who truly knows your business makes all the difference, and Karen will be thrilled to know she's earned your praise. It's also wonderful that the broader HR support has been valuable alongside payroll. Your suggestion about the payroll entry template is a good one, and we've passed it along to the product team as we look at ways to streamline the process. Thank you for the detailed feedback and for being a great partner to work with.

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