![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

9/24/2025

"Easy to use but lacks some options to customize"

4/5

What do you like best about Formstack for Salesforce?

Very quick and easy to map fields to Salesforce. Also, when the submission of a form generates an exception in Salesforce (such as when two contacts have the same email address), it is easy to make the necessary correction in Salesforce and then resubmit the form. Review collected by and hosted on G2.com.

What do you dislike about Formstack for Salesforce?

Occasionally we have situations where we would like more flexibility or customization when designing a form. For example, we have a custom object that accepts submissions from several forms that include a "Question or comments" field. The field is defined as a long text area field in Salesforce with a field size of 32,000 characters. This works well for our Contact Us form where we want to enable users to enter lengthy questions. However, we use the same object for a Publicity feedback form where we would like to limit the response to 4,000 characters. Formstack for Salesforce automatically sets the input field size to match the Salesforce field length. We would like to be able to customize that to suit the context of the form, but Formstack for Salesforce doesn't appear to support that option other than creating a separate custom field in Salesforce. In another case, we mistakenly failed to map a field before activating a form. We received several hundred submissions before identifying and fixing the mistake. There does not appear to be any simple way to export the submitted form data so we can import it into Salesforce other than drilling down to each form submission and copying the input data one record at a time. Review collected by and hosted on G2.com.

What problems is Formstack for Salesforce solving and how is that benefiting you?

Construction of Name Acquisition and simple Survey forms that feed data directly to Salesforce. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 33 reviewers think of Formstack for Salesforce

4.1 out of 5 · Verified reviews from real users

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