G2

Jasmin C.

Senior Marketing Executive

Mid-Market (51-1000 emp.)

Originally submitted 7/22/2026

"Force24 Makes Email Marketing Automation and Targeted Journeys Effortless"

5/5

What do you like best about Force24?

Force24 has made it much easier for us to organise and automate our email marketing. We can create targeted customer journeys based on how people engage with our content, rather than sending the same messages to everyone. The reporting tools also give us a clear view of what’s working well, and the support team is always responsive whenever we need assistance. Review collected by and hosted on G2.com.

What do you dislike about Force24?

One limitation is that we can’t upload and use our own HTML email templates, which restricts some of the flexibility we’re used to. However, we’ve adapted well and are still achieving good results with the templates and design tools available in Force24. Review collected by and hosted on G2.com.

What problems is Force24 solving and how is that benefiting you?

Before using Force24, our marketing activity, contact data and customer journeys were managed across separate processes, which made it difficult to segment audiences and follow up consistently. Since implementing the platform, we’ve been able to bring everything together, automate communications and tailor campaigns based on each contact’s interests and engagement. This has reduced the amount of manual work involved, saved us time and helped us deliver more relevant marketing, while giving us a clearer understanding of how contacts respond to our content. Review collected by and hosted on G2.com.