
Probably the best thing is that it integrates so seamlessly with our library software. Since most of the resources are handled and checked out through the library it unifies the checking out, the tracking, and the inventory of those items to a single system. Review collected by and hosted on G2.com.
Probably the worst part is the resource import process. What could be a system with a CSV template instead uses a much more complicated XML conversion process and tool. Takes what could use a process familiar to most people and makes it a multistep complex process involving multiple files that most people aren't familiar with. Expecially when they only do this once or twice a year. Review collected by and hosted on G2.com.
Thank you for sharing your feedback on Follett Destiny Resource Manager! We're thrilled to hear that you find the integration with your library software seamless and that it helps unify the checking out and tracking of resources. We appreciate your input on the resource import process and understand the importance of user-friendly procedures. I will pass this onto our product team as well.
If you have any further suggestions or encounter any issues, please feel free to reach out to me at adoherty@follettsoftware.com or our tech support team at: 800.323.3397, option 2 or techsupport@follettsoftware.com.