![Philip L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Philip L.")
PL

Philip L.

Mid-Market (51-1000 emp.)

2/11/2026

"The #1 B2B Brand Transformation with Focus Lab: Expert Team, Rock-Solid PMs, On-Time Delivery"

5/5

What do you like best about Focus Lab?

Focus lab has the skilled experts who are the best in their craft. Brand Strategists, Project Managers, Design Leads, Writers, Marketers and more.

Unlike other agencies, Focus Lab didn't just start sprinting on design visuals based on our interpretation of our vision for the company.

Focus labs infiltrated our company. Interviewed our ideal customers, interviewed our executive team, interviewed pivotal members of the company in different departments. Focus Lab had us create a core team that was going to drive and own this project on our end to create a partnership that wasn't one-sided.

We had to own the end result as well. If you want a true brand transformation then the Agency and the Core Team need to be unified. If you don't make the time to do thorough reviews then expect to underdeliver for the Agency. I loved the accountability from project managers (Mason Hawkins is a rockstar PM!).

Also the group workshops, weekly internal and external reviews, and timely deliver every Friday on work was impressive. We had an extensive and aggressive timeline with a ton of work... but that didn't stop Focus Lab from being extremely dialed in on keeping our timeline up-to-date and on track.

If you have a desire to reimagine your brand with a voice and visual feel that aligns with you aspirations as a business then Focus Lab will deliver and be the perfect partner for you.

Invest in your brand and invest in the best talent. The ROI will be 10-100x what you pay in the long term. Guaranteed. Review collected by and hosted on G2.com.

What do you dislike about Focus Lab?

Nothing not to like. They keep you honest with your scope of work. Can always extend or reevaluate your needs at any point in the project. Review collected by and hosted on G2.com.

Recommendations to others considering Focus Lab:

If you can make the investment, don't bother looking anywhere else. The communication skills, passion to do right by the customer, flexibility and realism you get from the Focus Lab team is completely transparent.

I appreciated the push and pull on ideas, which delivered on giving our company the best version of ourselves that we would of been unable to do on our own.

Focus Lab has set a new foundation for our business with the long-term vision of the company set as the nucleus THEN the brand wrapped around it with a bow.

Highly recommend working with Focus Lab, they are the real deal. Review collected by and hosted on G2.com.

What problems is Focus Lab solving and how is that benefiting you?

Focus Lab delivered on a world-class brand transformation for our company, Seamless. As a high-growth B2B SaaS business you often get so focused on delivering revenue for your business that items that don't deliver a direct ROI often get left behind. Brand for us was often an afterthought. We made improvements year of year, but we never accelerated beyond our original vision when the company started 10 years ago. The software and business transformed TREMENDOUSLY, but the brand was relatively a refresh of the original concept.

In 2025, we made a decision that we needed to hire the #1 B2B Branding Agency in the world. We remembered Focus Lab had delivered Salesloft's incredible rebrand that was a pivotal part of their $2.3B Valuation post project. However, before making any decisions, I went ahead and read "Conquer Your Brand: Build a B2B Brand That Customers Love and Competitor's Envy" written by Focus Lab CEO, Bill Kenney.

Knowing how our business operates, I was completely sold on the process and the expertise from their team. It was the perfect fit for what we needed. I finished reading his book and 2 days later, I pitched a 40+ slide deck to our executive team. We went through formal RFP process, interviewed the best of the best agencies and did our due diligence and even after that process. The expertise, communication, and passion for executing for B2B businesses was uncomparable from Focus Lab. They were the perfect agency hire for us.

Focus Lab was the easy decision and I'm so ecstatic with the end result. There rebrand has completely transformed how our employees, users, customers, and prospects look at our company. We finally have a brand that 100% reflects our businesses values and vision. Review collected by and hosted on G2.com.

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See what 41 reviewers think of Focus Lab

4.9 out of 5 · Verified reviews from real users

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