G2

PF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

10/5/2023

"Great Customer Service"

4.5/5

What do you like best about Flywheel?

They had the BEST customer service/tech support. We were provided an emergency email. If we had a major catastrophe like the site going down, we would email and get a response within a minute and someone would already be looking into the issue.

Also, we could easily provide 3rd party support access to our website without giving our admin logins. Review collected by and hosted on G2.com.

What do you dislike about Flywheel?

Nothing that we dislike. We switched to another provider based on another colleague's recommendation. Review collected by and hosted on G2.com.

Recommendations to others considering Flywheel:

When we were using Flywheel, they had an emergency customer service. When our site went down, they replied to us within a minute! Review collected by and hosted on G2.com.

What problems is Flywheel solving and how is that benefiting you?

We originally used Flywheel, but our management team decided to switch to another provider. When we were originally transitioning to Flywheel, it was pretty easy. Review collected by and hosted on G2.com.