G2

Phil H.

Free Lance Photographer

Small-Business (50 or fewer emp.)

6/23/2023

"Excellent, excellent, excellent, but..."

4/5

What do you like best about Flywheel?

Ease of use, website speed and backup. Restoring to a previous version is very easy. Customer service is very good, but has slipped recently. Review collected by and hosted on G2.com.

What do you dislike about Flywheel?

I've been with Flywheel for 4 years. Technically, it's the best I've ever seen. Speed, uptime, interface all excellent. But this is not the best hosting for 1 or 2 websites. This is a professional-level, agency-oriented hosting company, evolving toward agencies with 20 or more clients. Pricing recently changed from 4 choices to 2. You can have 1 website or 10, there's nothing in between. I just don't need 10 websites. Also, customer service is slipping. Used to be, I'd get a support ticket response within 15 minutes. Now, it's more than 24 hours. Review collected by and hosted on G2.com.

What problems is Flywheel solving and how is that benefiting you?

"What problems is Flywheel..." is incorrect English... C'mon, guys.... Learn to write.

None. I run 2 websites of my own and although the technical performance of my website is superb, and customer support is slipping. Plus, it is WAY too expensive for just 2 websites. This is an agency host. Review collected by and hosted on G2.com.