I've been a long-time user of Fluent Support and would love to highlight a few features that have significantly improved our Support team.

Managing support requests via email was a challenge, but the Email Piping feature has revolutionized our process. Now, all support emails are automatically directed to our support portal, allowing us to manage everything from a single dashboard with ease.

Our large team and diverse range of products benefit greatly from Fluent Support's workflow automation. It ensures tickets are automatically assigned to the appropriate agents, and when we're out of the office on weekends, it sends automatic replies to customers, keeping them informed.

The latest update introduced an AI feature, which is the best enhancement we've seen so far.

With just a single site license, I'm able to manage multiple sites using the incoming webhook and it allows me to add a few email piping setups. I do not have to pay any extra penny, thanks to Fluent Support.

Highly recommended for anyone seeking the perfect WordPress support plugin. Review collected by and hosted on G2.com.

The live chat feature is not available yet. I asked to their support and they said, it will be added soon. Review collected by and hosted on G2.com.