G2

Rhianna L.

Senior Client Services Manager

Small-Business (50 or fewer emp.)

2/23/2025

"A quick, efficient way to document processes"

5/5

What do you like best about Fluency?

Fluency removes the manual process of drafting a procedure, which will encourage the team to always document procedures straight away. Review collected by and hosted on G2.com.

What do you dislike about Fluency?

There are no real downsides to using Fluency. Review collected by and hosted on G2.com.

What problems is Fluency solving and how is that benefiting you?

The main problem that Fluency solves is that it saves time on drafting procedures.

Additionally, Fluency ensures a screenshot is captured at each stage of the process. This removes the problem of forgetting to manually take a screenshot.

Another problem with manually writing a procedure is that you can forget a step. Fluency helps to reduce the risk of skipping a step in the process. Review collected by and hosted on G2.com.