ES

Eric S.

Business Manager / Owner

Small-Business (50 or fewer emp.)

8/26/2022

"Flowtrac Software has been able to grow with us, while we out grow other software"

5/5

What do you like best about Flowtrac?

We started using Flowtrac software in 2015 and it has provided our company with a great operational structure. There is great traceability for inventory that allows us to figure out what happened. We use Flowtrac to pay sales commissions because we can rely on the data. We found QuickBook to be a joke when it comes to data integrity since transactions can be deleted or changed with little or no accountability. While it provides managers a lot of power under the hood, we also have views that are restricted to make it easy for sales reps to check on orders & inventory. Due to it being cloud-based, our CPA office can log in and verify PO's and other data they need without the need for a VPN connection. Review collected by and hosted on G2.com.

What do you dislike about Flowtrac?

I have always wanted Flowtrac to handle the accounting side of things for us. Review collected by and hosted on G2.com.

What problems is Flowtrac solving and how is that benefiting you?

We had a real lack of process before Flowtrac, now we have processes users follow. Those bad processes cause us to have around $100K per year in inventory write-offs, this year it will be around $10K and some of that is us writing off dead inventory. Inventory issues cost us money, time & customers.

RMA's - Flowtrac allows us to match an RMA to the order is was purchased from and links the serial number. This was extremely helpful since this information provided us with a purchase date on hardware and extended warranties we sold.

QuickBooks Integration - When an order is finished we move that order to QuickBooks as an invoice. PO's are moved to QuickBooks as bills which makes things much easier on the bookkeeper.

Repairs & Special Buttons - As our business developed, we needed Flowtrac software to change with us, and it did. We added a new section to the software that we used to manage a business we purchased until we were able to integrate it completely into our company. Flowtac created a green plus button that allowed us to associate inventory & its cost to an order without displaying all the line items to the customer. This is used for refurbishing & repairing equipment. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.4 out of 5 · Verified reviews from real users

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