TS

Todd S.

Small-Business (50 or fewer emp.)

5/7/2024

"Flowspace differentiators"

5/5

What do you like best about Flowspace?

After trying several platforms and partners we are VERY happy to have landed with Flowspace. The platform's ease of use, order management tools, and internal communications module are significant improvements on what was previously available. Results have been consistently within SLA, often exceeding expectations. Partner warehouses demonstrate high standards, and possess value-added certifications that are benificial to our personal care product line. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

Still waiting on improvements to customized reporting. Flowspace's AI tool is a great start,but I hope to be able to request more detailed, custom queries soon. Review collected by and hosted on G2.com.

What problems is Flowspace solving and how is that benefiting you?

Flowspace assists Dermaclara in achieving it's goals of streamlining operations and reducing the need for internal (operations) staff. The platform provides real-time visibilty on all orders, inbound receivings, work orders and shipments, as well as the ability for CS operators to edit and/or communicate with the warehouse specific to an order or job. This feature alone saves several hours per week over our previous workflows. The support team at Flowspace is loaded with industry experts working within a well-organized system to provide timely responses as well as strategic suggestions. Review collected by and hosted on G2.com.

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4.0 out of 5 · Verified reviews from real users

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