Flowroute provides an easy to use interface, with friendly staff and support to help with any potential issues along the way. Flowroute's support is timely and helpful compared to other organizations we have worked with in the past for DID management. The step by step instructions make it very easy to accomplish any tasks. There is plenty of documentation to read through for any variety of potential issues we could run into. For us, Flowroute is a one stop shop for purchasing, pointing, and utilizing DIDs. Flowroute also provides additional services may choose to use in the future. Review collected by and hosted on G2.com.

Server retirement process and self administration can be confusing. The administration panel could be laid out more intuitively. For instance, changing payment methods can be a bit of a pain. That said, searching through the documentation doesn't take too long at all. As for server retirement, this is an inevitability with any of these services. Additionally, it is not a frequent occurrence. We only had to deal with it once during our tenure with Flowroute. In our experiences, we had some issues with migration early on. The process is detailed in emails sent prior to retirement but could be more descriptive. That being said, when we ran into issues, the staff was timely and helpful in resolving any issues we ran into along the way. Review collected by and hosted on G2.com.