G2

Beatrice C.

Client Success Associate

Mid-Market (51-1000 emp.)

9/9/2026

"Client follow-ups went from full days to thirty minutes"

5/5

What do you like best about Flowla?

The time we’ve managed to save is almost hard to believe. Follow-ups which used to take all of our mondays doing, across all our clients now take about 30 minutes! That's an insane increase in efficiency during onboarding, and it freed up so much capacity that we now can shift our focus to creating an even more personalised experience for our customers. For a small team, reclaiming that much time changes how our business operates and the value we can deliver. Review collected by and hosted on G2.com.

What do you dislike about Flowla?

There was some initial resistance to changing tools in our team, as there always is, but the Flowla team was very accommodating and spent a lot of time helping us out and responding to our varied questions. Review collected by and hosted on G2.com.

What problems is Flowla solving and how is that benefiting you?

Our onboarding used to be way too long and clients had almost no visibility into their progress, which created a lot of doubt and a need for constant follow-up emails. Flowla gave both sides one clear picture of where things stood and what the next steps from both sides were required. Ultimately, freeing up our time to focus on giving a more personalised service and more time for the customer who could spend more time doing their own work. Review collected by and hosted on G2.com.