Booking my flights and accommodation with it is very smooth. Just a couple of steps and I get my itinerary. I can choose specific flights or hotels, or let my concierge suggest them based on my requirements. Review collected by and hosted on G2.com.

Choosing a hotel is not intuitive. I keep forgetting how to find a hotel. I'd expect a simple searchm, but for some reason, it's divided into two steps, the first one being choosing a city, and then searching the hotel's name. When the hotel you want to book is not listed in the system, it's hard to say, what you should do. Review collected by and hosted on G2.com.