G2

Jesus R.

Operations Agent

Small-Business (50 or fewer emp.)

10/27/2026

"Keeps our 40+ vehicle luxury fleet client-ready and on schedule"

5/5

What do you like best about Fleetio?

As the Operations Leader for a luxury transportation company with 40+ vehicles (sedans, SUVs, Sprinters, and buses), what I appreciate most about Fleetio is how effectively it centralizes our maintenance process. The service reminders by mileage and date help ensure vehicles don’t slip past their intervals, which means fewer surprise breakdowns right before client trips.

Our chauffeurs handle inspections through the mobile app, and any issues they flag—along with photos—flow directly into a work order instead of getting buried in WhatsApp messages. Having the complete service history and cost per vehicle in one place has also made trade-in decisions and insurance documentation much quicker and easier. Overall, it’s straightforward enough that even drivers who aren’t tech-savvy can learn it fast. Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

The biggest drawback for us is the cost as our fleet grows. Pricing is per vehicle, so it adds up quickly once you’re managing 40+ vehicles, and some of the more useful features are locked behind higher-tier plans. The reporting is solid for standard maintenance and cost views, but it’s not as flexible as I’d like when it comes to custom reports for our specific needs, such as cost per vehicle class or by chauffeur. Because of that, we sometimes export the data and finish the analysis in spreadsheets. Initial setup also took a fair amount of time, especially entering vehicles, service schedules, and parts. None of this is a dealbreaker, but smaller operators should plan ahead for both the setup effort and the budget impact. Review collected by and hosted on G2.com.

What problems is Fleetio solving and how is that benefiting you?

Before Fleetio, our maintenance tracking was scattered across spreadsheets, paper inspection forms, and WhatsApp messages from chauffeurs. With 40+ vehicles running daily luxury transfers, it was easy to miss an oil change or lose track of a reported issue until it turned into a problem during a client trip. Fleetio gives us a single place to manage service schedules, inspections, work orders, and complete vehicle history. Automated reminders help ensure vehicles are serviced on time, and chauffeur inspections submitted through the mobile app reach our fleet manager immediately.

As a result, we have fewer last-minute vehicle swaps, stronger on-time performance for clients, and clear service records when dealing with insurance, licensing renewals, or trade-ins. It also gives me, as the person overseeing daily operations, a quick view of which vehicles are ready and which are down, so dispatch decisions happen faster and with more confidence. Review collected by and hosted on G2.com.

Response from Meredith Foor of Fleetio

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Thank you for sharing how Fleetio helps keep your vehicles ready for client trips and gives your team a clearer view of inspections, work orders, and service history. We also appreciate your candid feedback on pricing, custom reporting, and setup time. We’ll share it with our team. If you’d like help with reporting or setup, please reach out to our Support team.