The configurability stands out the most. Our teams spread across jurisdictions have built rules and workflows that match exactly how our compliance team thinks about risk, rather than adapting our processes to fit the tool. The fact that different teams across our entities can run their own setups on the same platform is something we haven't found easily elsewhere. Support is present almost 24/7 given their global presence. Fast response times and they actually understand the product. Review collected by and hosted on G2.com.
For reporting you sometimes have to export data and slice it externally to get the custom reports you need. Not a dealbreaker but something that would be nice to have. Review collected by and hosted on G2.com.