G2

Julia S.

Expert Projects & Analytics

Mid-Market (51-1000 emp.)

1/24/2025

"FIS/TradeFlex as support in the marketplace business"

4/5

What do you like best about FIS/TradeFlex?

FIS/TradeFlex is an innovative and user-friendly tool that creates a seamless system integration throughout the entire sales process. For us as an online retailer, it is important that all processes such as product listing and management, order management including returns processing and payment processing can take place via one tool - FIS/TradeFlex fulfills this essential requirement. Review collected by and hosted on G2.com.

What do you dislike about FIS/TradeFlex?

There are some weaknesses in the process monitoring. An even more effective alert system needs to be developed in order to be warned promptly of a possible problem. However, it should be added that this aspect has already been optimized in the past and there is generally positive cooperation in the case of a problem. Review collected by and hosted on G2.com.

What problems is FIS/TradeFlex solving and how is that benefiting you?

As a central tool for a large number of marketplaces, FIS/TradeFlex serves as an interface between all marketplace and SAP processes.

By taking over numerous technical aspects (e.g. implementation of new API versions) and implementing marketplace-specific requirements (e.g. in relation to product listing) through FIS/TradeFlex, we as an online retailer can focus on strategic and sales-promoting measures. Synergies are created and the marketplace business can be rapidly expanded both nationally and internationally. Review collected by and hosted on G2.com.