G2

Vitaly N.

Affiliate Manager

Small-Business (50 or fewer emp.)

7/13/2026

"Flexible platform with exceptional support"

5/5

What do you like best about FirstPromoter?

FirstPromoter has great customization options, and the support team went above and beyond. We needed to embed a custom tier widget into the affiliate dashboard and asked support to help position it correctly and pass session data to the iframe automatically. Prince from the support team understood exactly what we needed, added the necessary custom JavaScript on their end, and got it working without us having to make changes on our side. Fast, responsive, and technically sharp. Review collected by and hosted on G2.com.

What do you dislike about FirstPromoter?

The support bot sometimes gives inaccurate answers about available features, which led to some back-and-forth before reaching a human agent. Once connected to a real person, everything was resolved quickly. Review collected by and hosted on G2.com.

What problems is FirstPromoter solving and how is that benefiting you?

We use FirstPromoter to manage our affiliate program — tracking referrals, commissions, and payouts in one place. It also gives us enough flexibility to build custom experiences on top of it, like embedding a tier-based commission widget directly into the affiliate dashboard using their Custom Description and JavaScript features. Review collected by and hosted on G2.com.