# Filevine Reviews
**Vendor:** Filevine  
**Category:** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 287
## About Filevine
Filevine is the pioneer of the Legal Operating Intelligence System, LOIS. While traditional platforms often bolt AI onto legacy frameworks, Filevine embeds intelligence into the core of legal work, providing a unified system of truth where data, documents, and workflows operate with total clarity. From elite litigation firms to complex corporate counsel departments, legal professionals use Filevine to move faster, think strategically, and command better outcomes without the friction of toggling between disconnected tools. By centralizing every matter, contract, and communication, Filevine replaces fragmented chaos with a single source of intelligence. This shift allows teams to move beyond mere task management and into a state of high-performance legal work. Whether drafting complex motions, analyzing discovery, or managing intricate billing cycles, the platform ensures that every action is grounded in the full context of the case. Modern legal teams rely on Filevine to drive consistency and scale: Unified Matter Management: Every document, note, deadline, and communication is housed in one location, ensuring the entire team operates from the same set of facts. Embedded Legal Intelligence: LOIS works behind the scenes to automate drafting, analyze dense discovery files, and surface insights that might otherwise remain buried in data. Operational Clarity: Integrated timekeeping, billing, and payments eliminate the need for third-party plug-ins, creating a seamless financial workflow tied directly to case progress. Strategic Automation: Beyond simple task reminders, the system executes complex workflows that accelerate the journey from intake to resolution. Data Integrity: A single system of truth reduces the risk of human error and ensures that sensitive client information is protected within a secure, professional-grade infrastructure. The platform is built to handle the heavy lifting of legal operations, allowing lawyers to reclaim hours previously lost to administrative overhead. This focus on utility ensures that as a firm grows, its processes remain lean and its outcomes remain predictable. By turning silent data into active intelligence, Filevine provides the edge necessary to navigate the complexities of the modern legal landscape.



## Filevine Pros & Cons
**What users like:**

- Users find Filevine&#39;s **ease of use** essential for organizing tasks and files efficiently, streamlining their workflow. (109 reviews)
- Users appreciate the **organization features** of Filevine, helping them streamline tasks and keep important communications accessible. (53 reviews)
- Users value the **task automation and tracking features** in Filevine, enhancing efficiency and team collaboration significantly. (45 reviews)
- Users appreciate the **user-friendly case management** that simplifies case reviews and document organization effectively. (37 reviews)
- Users love the **all-encompassing document management** features of Filevine, making case tracking and communication effortless. (37 reviews)
- Users appreciate the **efficiency** of Filevine, drastically reducing the time needed for legal documentation and reviews. (32 reviews)
- Features (32 reviews)
- Users commend the **customization capabilities** of Filevine, allowing tailored solutions for efficient case management and organization. (29 reviews)
- Centralization (28 reviews)
- Customization Options (26 reviews)

**What users dislike:**

- Users face significant **functionality issues** with Filevine, including freezes and ineffective third-party support, leading to frustration. (29 reviews)
- Users feel that **document management lacks intuitive navigation** and could benefit from improved organization and syncing features. (28 reviews)
- Users often experience **slow performance** with Filevine, particularly with loading times and occasional lag during high-traffic usage. (17 reviews)
- Users express frustration over **missing features** in Filevine, impacting usability and complicating essential tasks. (16 reviews)
- Users report encountering **software bugs** , including task duplication and occasional freezes, affecting their overall experience. (16 reviews)
- Users highlight the **expensive pricing** of Filevine, especially with rising costs and additional charges for necessary features. (11 reviews)
- System Instability (11 reviews)
- Learning Curve (10 reviews)
- Poor Customer Support (10 reviews)
- Limitations (9 reviews)

## Filevine Reviews
  ### 1. Like the product; beware of the installation process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eliot S. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2025

**What do you like best about Filevine?**

It helps me manage my work and many cases in a flexible, efficient manner.

**What do you dislike about Filevine?**

The confusing number and nature of contractors we needed to migrate our data from our legacy system to FV was poorly communicated during the selling process.

**What problems is Filevine solving and how is that benefiting you?**

It is helping us see a path to a paperless office, and it is better connecting and informing our team than our prior software management system.

  ### 2. Your Surveys Suck and So Does The New Feed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice

**Reviewed Date:** August 14, 2025

**What do you like best about Filevine?**

I like the old Feed and how user-friendly it is.

**What do you dislike about Filevine?**

The new Feed sucks ass and is ugly. Stop pushing it on me.

**What problems is Filevine solving and how is that benefiting you?**

Problems it solves? I am required to use it, therefore I don't get fired. Being fired would be a problem, so I guess it solves that.

**Official Response from Kristen Hallen:**

> Thank you for sharing your thoughts. We will take your comments into account as we continue to enhance our platform.

  ### 3. There's GOOD, BAD and then there's FILEVINE !!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Denise R. | Certified Paralegal/Office Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

It definitely SPEEDS up my daily workload and I LOVE IT for that.  To finish the title of my review, there's GOOD (programs) and BAD programs, but FILEVINE is an animal of it's own that doesn't place limitations on what you can do.

**What do you dislike about Filevine?**

It's only as good as the info we put into it; in particular, you have to "code" all of your own files and basically write the program to suit your company's needs.  Therefore, we had/have to pay others to do the "behind the scenes" programming type work.  Once, all of that is in place, its wonderful.

**What problems is Filevine solving and how is that benefiting you?**

It's helping us to create a database of ALL callers into our firm;  also, managing ALL of our files easily and at our fingertips.

  ### 4. CASE MANAGER

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jess R. | paralegal - Case Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Filevine?**

I REALLY LIKE THE CASE AUDITS AS IT REMINDS YOU TO REVIEW FILE AND STAY UP TO DATE.

**What do you dislike about Filevine?**

I don't like not being notified when we get a text or fax.

**What problems is Filevine solving and how is that benefiting you?**

I would like to be alerted when i get a fax or text message.

**Official Response from Kristen Hallen:**

> Thanks for the candid feedback. We’re glad Filevine is helping streamline workflows and customize to your firm’s needs. We understand the frustration with the document editing glitches and over‑complicated sections. Our team is already looking into those pain points, and your insights guide the fixes. We value your partnership and are committed to improving the experience.

  ### 5. Best experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Filevine?**

I like how easy it is to work and all how it works together with other programs that we use. For example how it works with proof to make service easier and to keep up with service documents.

**What do you dislike about Filevine?**

How to doc combine feature does not allow you to combine videos as well for trial exhibits or discovery.

**What problems is Filevine solving and how is that benefiting you?**

It benefits me by taking try of all my case needed and providing easy communication with us and the clients.

  ### 6. FileVine is an Amazing Resource

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Filevine?**

FileVine offers plenty of great features and tools that help to log, track, and navigate information for professional businesses and law firms. I really like the interface, the scope of features, and the ease of use. It was integrated into my place of business very seamlessly and has become a critical resource for all our projects that we frequently utilize. It helps stay organized and document not only data for projects but also each project's progression toward completion.

**What do you dislike about Filevine?**

As a new-ish user, I think the document folder filing feature is just okay. I like having the option of dragging files into different folders, and so far I haven’t been able to figure out how to do that on FileVine or if that is even possible.

**What problems is Filevine solving and how is that benefiting you?**

FileVine has been a game change in tracking and cataloguing the history of each case in our system. Through FileVine, we are able to easily review each case’s activity and determine the status and progression of various matters. The system also provides a cleaner way for our firm to track scheduled hearings and deadlines for each case.

  ### 7. Filevine – The Ultimate Legal Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Filevine?**

Filevine has truly transformed the way we manage our cases. It’s incredibly easy to use, almost like a legal version of Facebook – everything is right at your fingertips. The intuitive interface makes organizing documents a breeze, and keeping track of tasks, deadlines, and communication has never been simpler.

Whether we need to generate reports, collaborate with team members, or access critical documents, Filevine streamlines it all. It keeps everything organized in one place, saving time and reducing the risk of missed details.

Overall, Filevine is a must-have tool for any legal team looking for efficiency, organization, and simplicity in case management.

**What do you dislike about Filevine?**

i wish it integrated easier with other tools we use (AskNicely, ZoomInfo, etc)

**What problems is Filevine solving and how is that benefiting you?**

Filevine has solved a number of key challenges for us, particularly around organization, communication, and efficiency. Before Filevine, managing case files, documents, and deadlines was often chaotic and time-consuming. With Filevine, everything is centralized in one easy-to-use platform, ensuring that all documents are organized, tasks are tracked, and nothing slips through the cracks. It eliminates the need for multiple systems and manual updates, streamlining workflows and improving collaboration across the team. Whether it's quickly generating reports, accessing important case details, or ensuring deadlines are met, Filevine has made our legal work more efficient and stress-free.

  ### 8. Amazing case management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather G. | Litigation Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Filevine?**

It keeps the files organized and is easy to use. I like that a lot of things are customizable to fit your specific case needs.

**What do you dislike about Filevine?**

Not a lot of things I don't like about it.

**What problems is Filevine solving and how is that benefiting you?**

Being able to generate documents from templates with a click of a button cuts down on time and makes things more efficient

  ### 9. Extremely helpful  and versatile File Management system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

Filevine gives me the ability to sleep at night knowing that file management and oversight is being handled. I can run various reports to check on virtually any aspect of case and personnel oversight. I love that the Filevine team listens to recommendations and are constantly improving and updating functionality and adding new features. It has helped us tremedously to be able to cc files with emails, so those communications don't get lost and are easily accessible within the project activity feed.  I love that I can update sections, templates, etc... as needed on my own. Also, the Quickbooks and Outlook integrations have been invaluable. Customer Support is extremely responsive and helpful when questions or issues arise.

**What do you dislike about Filevine?**

It was cumbersome and time consuming to initially set up, but worth the time and effort in the long run. I think we were early adopters so I feel certain that process has become much more simplified since then.
Audit reports could be expanded to show exactly what was done by whom in a project, i.e,. which document was deleted by whom, not just that a document was amended. Also the audits are limited to last 60 days and an issue is often not discovered within that time frame so the timeframe needs to be greatly expanded. In short, the Audit reporting could be much more useful and beneficial if attention was given to this area of Filevine. I feel certain they will be updating these concerns in the near future. The most cumbersome part of Filevine is the Report Fusions. I think there has to be a way to simplify creating these. Hopefully this will be addressed also, but I think this may be replaced by AI, but Filevine is charging per file for AI, rather than adding it as an update to the existing service.

**What problems is Filevine solving and how is that benefiting you?**

We were not really using a file management system before adopting Filevine. This allows us to keep up with progress on Projects, monitor deadlines, run reports, contact clients and other case contacts directly from the project so all communications are visible and readily assessible by all Team members.   We can keep up with project expenses and invoices easily, medical records, etc... We have our intake documents, demands and other documents set up to auto generate with client and accident information, medicals, treatment and diagnonsis information etc... which has saved countless hours, typos, etc.... Once generated, they are sent directly from the file so it is easy to follow up on.

  ### 10. Filevine Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul  L. | Business Development &amp; Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Filevine?**

Filevine is a unique system that allows components to functionality that enable or empower firms to run the way they want to run. Its the only system that molds to how you practice law rather than comrpomising processes or procedure. The system is also very user friendly.

**What do you dislike about Filevine?**

I can't really say that I dislike anything. But I will say that adding videos might help in areas like fusion reports, etc.

**What problems is Filevine solving and how is that benefiting you?**

The system allows for unity and process compliance. The Ai elements have also been helpful and summarizing damages and treatment.

  ### 11. amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Filevine?**

everything is at your hands nothing is ever hard to find i love that

**What do you dislike about Filevine?**

there really isn't anything not to like everything works perfectly for me

**What problems is Filevine solving and how is that benefiting you?**

it helps us with our billing and keeping all our clients in order

  ### 12. Easy and effective Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudia M. | Legal Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

Easy to track this down
Very efficient 
Fast to load
I have never had any issues with the platform and if updating I have never experience any incovenience
It keeps updating to improve their features

**What do you dislike about Filevine?**

I cannot think of any dislike, I only have good comments and excellent experiences with it.

**What problems is Filevine solving and how is that benefiting you?**

It's easy to find client's information and excellent tool to improve our client communication as it saves everything in just one place and its constantly reminding me of any interaction or updates I must track. I could not think on what would I do without this amazing way the platform keeps everything on the right place.

  ### 13. File Vine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Filevine?**

I can save documents in an organized manner.

**What do you dislike about Filevine?**

I cannot just drag and drop. I t would be ease of use if that feature was available.

**What problems is Filevine solving and how is that benefiting you?**

Benefits are we can work more efficiently and quicker.

  ### 14. I wouldnt know what to do without filevine.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alyssa A. | Case Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about Filevine?**

My tasks list what I need to take care of daily; as a bonus, my team can see what I'm working on.

**What do you dislike about Filevine?**

We need a drag-and-drop feature within filevine to move the files. The move button is so old-school.

Also, we have people wth over 2,000 automated tasks. They would need to go through and individually close them. There should be a feature that allows you to close as many tasks as possible to allow people to use the feature for daily tasks.

**What problems is Filevine solving and how is that benefiting you?**

Case Managing has so many steps. Filevine keeps everything in one place. It is also easy to track.

  ### 15. Fantastic Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Filevine?**

Filevine helps me organize case files accordingly!

**What do you dislike about Filevine?**

I don't have any issues with Filevine. Everything works smoothly.

**What problems is Filevine solving and how is that benefiting you?**

Filevine helps us organize case files, medical records, communication, and a lot more.

  ### 16. Docs always available

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gerardo V. | Virtual Office Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2023

**What do you like best about Filevine?**

AI features are straightforward to use and summarizing helps to see the big picture.

**What do you dislike about Filevine?**

I wish that I could attach files without downloading them or saving them on my laptop.

**What problems is Filevine solving and how is that benefiting you?**

Text and chat with other memebers of the team is awesome.

  ### 17. Very User Friendly - Great Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy V. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Filevine?**

Filevine is easy to use and very intuitive. Sara and Nick are very responsive and helpful.

**What do you dislike about Filevine?**

Has occational quirks, but no real complaints.

**What problems is Filevine solving and how is that benefiting you?**

Easy for everyone to collaborate

  ### 18. Easy and Organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Filevine?**

I like how it makes it easy to index my information for my cases and is organized in each tab.
I use this daily and its easy to use as well! the updates make it easy to know whats going on. and what changes have been improved.

**What do you dislike about Filevine?**

Nothing at all. Its very easy to use and they keep you posted on any improvements made.

**What problems is Filevine solving and how is that benefiting you?**

Any glitches and bugs to make the app run smoothly.

  ### 19. Filevine: The new era of work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Corina O. | Medical Records Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Filevine?**

The way that you can organized your work

**What do you dislike about Filevine?**

I have the same response as before. The amount of task is a lot 

**What problems is Filevine solving and how is that benefiting you?**

You can see the work that all deparments does and all the information in every project

  ### 20. EasyCase Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Filevine?**

I love how Filevine can generate documents and immediately save them to the corresponding folder. I also enjoy the text/email feature to communicate directly with clients.

**What do you dislike about Filevine?**

The time it takes to load tabs like Case Summary.

**What problems is Filevine solving and how is that benefiting you?**

The generation of forms and documents for cases is a lot simpler than when we had a different case management system.

  ### 21. Great way to organize files.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrés A. | Case Manager, Legal Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about Filevine?**

How easy it is to move files around the platform.

**What do you dislike about Filevine?**

It is not possible to drag and drop from other platforms.

**What problems is Filevine solving and how is that benefiting you?**

On my company we used to use One Drive to storage client's file, no FV has made it way more easier to manage our files.

  ### 22. Filevine is a really great legal software company with a great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Summer C. | Senior Parelegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Filevine?**

I like how customizable it is. Anything that we need to change or add to how it works can be done to make it work more efficiently for our needs.

**What do you dislike about Filevine?**

Not really a dislike, just would like to see more AI features for creating demand letters. I cant think of anything else I don't like.

**What problems is Filevine solving and how is that benefiting you?**

Makes reviewing files a breeze and now the AI even summarizes medical records.

  ### 23. Best legal records software in the game!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taryn J. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Filevine?**

User friendly, help workflow move smoothly.

**What do you dislike about Filevine?**

Wish it was easier to run reports. been working with filevine 9 years and still have issues generating reports

**What problems is Filevine solving and how is that benefiting you?**

staying organized on my follow-ups

  ### 24. Execellent Matter Management platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin B. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Filevine?**

The ability to have all data for our cases in one easy to access area is exactly what law firms need.  It's great!

**What do you dislike about Filevine?**

Email integration needs a bit more work.

**What problems is Filevine solving and how is that benefiting you?**

Organization

  ### 25. Made my workday easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dany  M. | Intake Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Filevine?**

I love that you can customize Filevine to fit your needs. I also love that Filevine is always making improvements and implementing new applications to help its users. I felt that Filevine took its user's suggestions and feedback seriously and did their best to accommodate everyone's needs.

**What do you dislike about Filevine?**

Personally, I can't say I have any dislikes about Filevine.

**What problems is Filevine solving and how is that benefiting you?**

Filevine was a great way to document each client file and allowed our firm to share that information quickly and easily with outside attorneys we worked with.

**Official Response from Erin Ash:**

> Thank you so much for taking the time to leave your review, Dany! 

  ### 26. Very customizable platform but limited integrations and automations.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jake L. | Attorney / Tech Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Filevine?**

Ease to customize the experience for the firm.

**What do you dislike about Filevine?**

Have to work with outside vendors for automations and spotty API support.

**What problems is Filevine solving and how is that benefiting you?**

Unified case managament for cross practice eco system.

  ### 27. Improve my life and my work in the office

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anderson S. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Filevine?**

As a paralegal in a law firm, I use Filevine every day to monitor processes, analyze documents effectively, and have easy access to all the office's clients. It is an essential tool today. When I started working in a law office in 2006, I did everything manually, and the most advanced technology was spreadsheets. Now, with this tool, life gets better.

**What do you dislike about Filevine?**

Sometimes, it takes much time to open some pages, like 10 seconds just to update.

**What problems is Filevine solving and how is that benefiting you?**

Better control of the cases.

  ### 28. FileVine Mailbox is a breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassandra E. | Executive Personal | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

I utilize the Mailbox feature daily to retrieve important Legal documents that have been faxed to FileVine. It is easy to use, straightforward and from there i can post to a project ( Client) directly very easy. And also "tag" a paralegal whom has the case and make it a note with ease.

**What do you dislike about Filevine?**

sometimes it freezes up on me with only 3 windows open, which then forces me to shut it down and restart it.

**What problems is Filevine solving and how is that benefiting you?**

they are creating Demands, awesome!

  ### 29. Used FV at another law firm before ELG and I loved it.  Very easy to navigate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

The ability to be able to name sub files in main files.

**What do you dislike about Filevine?**

That we don't have the ability to fax at this time from in File VIne.

**What problems is Filevine solving and how is that benefiting you?**

I like that we can email the providers from FileVine when it's time to request bills and records.

  ### 30. Perfect Case Management Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shandi W. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

The organization, workflow, and automatic tasks all work together to keep even the biggest caseloads managed. I would miss so many deadlines and/or tasks if I didn't have Filevine in my toolkit.

**What do you dislike about Filevine?**

I would prefer incoming emails get posted to case notes instead of the Activity Feed, and I haven't found a way to make that work.

**What problems is Filevine solving and how is that benefiting you?**

It's solving organization and workflow issues that would need much more time and attention to perform manually.

  ### 31. Amazing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marina L. | Legal Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

Filevine really helps to stay on top of your file. It allows to keep documents, make notes, send and received messages and attachments. You can have contacts, descriptions, lots of other features. If you need to review the file, just open Filevine and you will see the progress, obviously if you save everything there. I can't imagine to work without it anymore. It is easy to use, very helpful when client calls for updates.

**What do you dislike about Filevine?**

There is nothing to dislike about Filevine.

**What problems is Filevine solving and how is that benefiting you?**

Easy to reach client, love text message feature. 
Clients can attach documents, pictures for my review. 
I am making notes regarding phone  calles or file reviews, very helpful.

  ### 32. It is very easy to use and efficient. Work gets done quickly with minimal issues.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicole A. | Mail clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

It is very easy to navigate. You can find files rather quickly uploading is easy. I would recommend to others it is easy to learn to use. Use this 5 days a week and it hardly fails. Customer service is quick to respond.

**What do you dislike about Filevine?**

Some times it does slow down when you have done too many uploads but not always.

**What problems is Filevine solving and how is that benefiting you?**

Helping to upload more docusments to cases and get them done quicker.

  ### 33. customized dor our small firm

**Rating:** 5.0/5.0 stars

**Reviewed by:** Missy K. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

The best part of FileVine is how customized you can make the system.  We were able to design the system in a way that worked with our existing file structure and with how we work on our cases, rather than trying to learn a new system.

**What do you dislike about Filevine?**

The billing/timekeeping options are not as robust as more dedicated programs.

**What problems is Filevine solving and how is that benefiting you?**

We have two offices so file sharing is very helpful.

  ### 34. I use filevine for medical summaries

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Filevine?**

Organizing medical records and giving a medical summary

**What do you dislike about Filevine?**

The AI commands are not detailed enough for the medical summaries

**What problems is Filevine solving and how is that benefiting you?**

They are always eager to work on the AI prompts for our company

  ### 35. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about Filevine?**

I like how its easy to navigate through each clients file on filevine. Its easy to organize everything. There is mamy features that is helpful

**What do you dislike about Filevine?**

No dislikes for Filevine. There is nothing wrong so far

**What problems is Filevine solving and how is that benefiting you?**

The live support when we need assistance with using filevine.

  ### 36. Don't know how I ever lived without it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Filevine?**

I love that files are updated immediately and in real time.

**What do you dislike about Filevine?**

Sometimes important things get burried in the activity feed.

**What problems is Filevine solving and how is that benefiting you?**

Filevine allows me to manage hundreds of files quickly and with ease which allows me to focus on more important legal tasks.

  ### 37. I find FV an excellent application to subscribe.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

Very secure, reliable and accurate information.

**What do you dislike about Filevine?**

We have limited access on the database. We can't syncronized the folder on our netowrk and the folder in the cloud.

**What problems is Filevine solving and how is that benefiting you?**

We can easily locate the client and maintain their information accurately

  ### 38. User friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimia D. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Filevine?**

What I like most about filevine is the fact that it is super user friendly and easy to edit and implement different personalized feautures.

**What do you dislike about Filevine?**

At this moment, I have yet to come across any issues with Filevine.

**What problems is Filevine solving and how is that benefiting you?**

The most crucial problem Filevine is solving is reducing mess. This website allows for a clear and organized way to have clients in order

  ### 39. GREAT AS IT CAN BE ACCESSED FROM ANYWHERE

**Rating:** 3.5/5.0 stars

**Reviewed by:** ANA  R. | PARALEGAL, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Filevine?**

The ability to open different files simultaneously and being able to access the system from anywhere in the world as long as you have Wi-Fi.

**What do you dislike about Filevine?**

Maybe since it is able to be accessed from anywhere with WiFi, it gives an opportunity to scammers to access information?

**What problems is Filevine solving and how is that benefiting you?**

Difficulties using AI thus far when preparing demands but learning more about it.

  ### 40. Very easy to pick up and understand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Filevine?**

Easy to sort and go through different cases.

**What do you dislike about Filevine?**

Sometimes when I'm working on a case it'll log me out and not save the work I was doing.

**What problems is Filevine solving and how is that benefiting you?**

Organizing the multitude of cases I handle.

  ### 41. Very intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris P. | Litigation Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Filevine?**

The best thing about Filevine is how intuitive and easy to use on a daily basis.

**What do you dislike about Filevine?**

Currently there isn't anything to dislike about Filevine

**What problems is Filevine solving and how is that benefiting you?**

The main issue Filevine is helping solve is the ability to hold tens of thousands of accounts in one place in a clear and concise, easy to use fashion.

  ### 42. Keeps me organized and efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

I appreciate how organized I can keep my clients' projects, and how I can set tasks and reminders for myself to make sure I am getting everything done in a timely manner and that I don't forget to get something done.

**What do you dislike about Filevine?**

I don't have any complaints at this time.

**What problems is Filevine solving and how is that benefiting you?**

Filevine removed the necessity of paper files, and it lets me easily find documents that I am searching for within the client file via the search function and also because I can create specific folders for specific categories of documents for easy access.

  ### 43. Reliable Platform with New Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Filevine?**

Very organized, intuitive dashboard makes using the program simple, and lots of features.

**What do you dislike about Filevine?**

AI capabilities are still a bit disappointing.

**What problems is Filevine solving and how is that benefiting you?**

Organization is simple and intuitive, lots of ability to customize.

  ### 44. Filevine has changed the game!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jillian C. | Paralegal, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

I love having all my tasks in one place. It makes it easy to stay on top of my assignments as a Paralegal and make sure all my deadlines are met.

**What do you dislike about Filevine?**

There are some deadlines etc that can't be triggered and might be helpful to have.

**What problems is Filevine solving and how is that benefiting you?**

Missing deadlines, missing tasks

  ### 45. User Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Filevine?**

The report builder feature is very uselful.

**What do you dislike about Filevine?**

Nothing at the moment. Everything is uswer friendly and simple to understand.

**What problems is Filevine solving and how is that benefiting you?**

Simple to understand software, intuitive and organized.

  ### 46. 12345678

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lourdes S. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about Filevine?**

I combines the features of different systems, I have all in one and is very user friendly. The summaries make it easy to review my cases.

**What do you dislike about Filevine?**

I cant think of anything that needs improvement.

**What problems is Filevine solving and how is that benefiting you?**

It helps in all the areas of handling a legal file

  ### 47. A powerful and flexible software program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan M. | Principal and Trial Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

Total access to client information from virtually any on line platform and the ability to actually take action on a client file from anywhere

**What do you dislike about Filevine?**

Tech speak directions that seem rather foreign so following instructions to use the more powerful attributes of the system are not intuitive -- also outsourcing training on new systems to an outside company which is rather unhelpful to less versed attorneys who are primary users.

**What problems is Filevine solving and how is that benefiting you?**

The ability to actually take action on information, organize data, and access it from anywhere.

  ### 48. Best CRM out there!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael C. | Case Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

I love the fact that everything is linked in one program.  I can upload photos and pdfs to the same page.

**What do you dislike about Filevine?**

Honestly, I haven't thought of anything I dislike.

**What problems is Filevine solving and how is that benefiting you?**

We have mutliple users and having everyone on Filevine and being able to access everything we need.

  ### 49. Best case mangement software I have used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Filevine?**

Filevine has so many features that make handling cases easier. They are always available for questions or troubleshooting as well. I've used it in two firms that I've worked at and it is definitely the best case management software that I have run into.

**What do you dislike about Filevine?**

One thing that could be helpful would be formatting somewhat differently for consideration of firms that might have many cases with only a handful of clients.

**What problems is Filevine solving and how is that benefiting you?**

Filevine makes it easy to organize and review a multitude of documents

  ### 50. Information at your fingertips, but can be difficult to navigate conversations

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Filevine?**

Has lots of tabs to separate docs, contact info, etc. Great for everyday use, and easy to look up clients.

**What do you dislike about Filevine?**

It can seem cluttered at times. There are lots of functions on it that can seem overwhelming. The "activity" tab has all communications and updates for the case, but this can be overwhelming when trying to find information.
 
The platform itslef isn't terrible, but there is lots of room for human error or clutter. For instance, in the "docs" section attorneys and support staff can upload images and docs to various subheadings such as "discovery", "pleadings", "correspondence", etc., but many times attorneys and staff have a lot on their plate and don't use the tabs, thus the fron page of "docs" is overloaded with tons of different pics and docs all at once – can easily get cluttered.

**What problems is Filevine solving and how is that benefiting you?**

Has everything in separate tabs to keep track of bills, records, etc. – can be organizationally useful!


## Filevine Discussions
  - [When was Filevine created?](https://www.g2.com/discussions/when-was-filevine-created) - 2 comments
  - [Is Filevine cloud-based?](https://www.g2.com/discussions/is-filevine-cloud-based) - 4 comments
  - [Does Filevine have an app?](https://www.g2.com/discussions/does-filevine-have-an-app) - 2 comments

- [View Filevine pricing details and edition comparison](https://www.g2.com/products/filevine/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-05-31+07%3A33%3A17+-0500&secure%5Bsession_id%5D=f43bd744-aade-4a62-ae89-93ba30df7306&secure%5Btoken%5D=06743245272bcfe79115a224eb63d9edaceeedc74213f9e672476d3cbdb8b7e5&format=llm_user)
## Filevine Integrations
  - [Domo](https://www.g2.com/products/domo/reviews)
  - [Hona](https://www.g2.com/products/hona/reviews)
  - [Kenect](https://www.g2.com/products/kenect/reviews)
  - [Lawmatics](https://www.g2.com/products/lawmatics/reviews)
  - [Lead Docket](https://www.g2.com/products/lead-docket/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)

## Filevine Features
**Platform Basics**
- Reporting
- Dashboard
- Cloud
- Mobility

**Platform Basics**
- Reporting
- Dashboard
- Cloud
- Mobility
- Contact Management

**Platform Content**
- Matter Management
- Spend Management
- Contract Management
- Template Library

**Case Management - Immigration**
- Pre-built Workflows
- e-Filing
- Forms 
- Custom Workflows
- Connections

**Storage and Collaboration - Legal Document Management**
- Editing and Tracking
- Centralised Database
- Accessibility and Permission for Sharing
- Document Storage

**Generative AI - AI Legal Assistant**
- Text Generation
- Text Summarization

**Agentic AI - Legal Billing**
- Cross-system Integration
- Decision Making

**Workflow Orchestration**
- Configurable Multi-Step Workflows
- Multi-Stakeholder Approvals and Review Cycles
- Integrations
- Rule-Based Routing
- Automated Task Creation and Progression

**Content Management**
- Document Management
- Calendar Integration
- Workflow

**Content Management**
- Document Management
- Calendar Integration
- Workflow

**Platform Additional Functionality**
- Cloud
- Mobility
- Messaging

**Practice Management - Immigration**
- Document Management
- CRM
- Client Intake

**Document Management - Legal Document Management**
- Search and Retreival
- Synchronization of Data
- Versioning

**LLM and NLP - AI Legal Assistant**
- Natural Language Processing (NLP)

**AI-Powered Legal Work**
- AI Legal Drafting
- AI Document Review and Analysis
- AI Data Extraction

**Time & Billing**
- Time Tracking
- Payments
- Billing

**Platform Data**
- Visualization
- Dashboard
- Reporting

**Analysis - Legal Document Management**
- Document Review
- Legal Analytics

**Technology Benefit - AI Legal Assistant**
- Drafting Assistance
- Review Automation

**Agentic AI - Legal Case Management**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Standardization and Governance**
- Workflow Templates
- Role-Based Permissions

**Artificial Intelligence - Legal Document Management**
- AI Automation

**Consistency, Accuracy and Efficiency - AI Legal Assistant**
- Consistency and Quality Assurance

**Agentic AI - Legal Practice Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Enterprise Legal Management (ELM)**
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Accessibility - Legal Document Management**
- Cross-Platform Access

**Automation using Legal Tech - AI Legal Assistant**
- Litigation Support

**Compliance and Data Security - AI Legal Assistant**
- Data Protection

**Agentic AI - Legal Document Management**
- Cross-system Integration
- Natural Language Interaction

**Ease of Use and Adaptability - AI Legal Assistant**
- Ease of Use and Adaptability

**Agentic AI - AI Legal Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Filevine Alternatives
  - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (352 reviews)
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