G2

Chris K.

Founder

Small-Business (50 or fewer emp.)

2/14/2021

"Great Software - Awesome alternative to Neat!"

5/5

What do you like best about FileCenter?

I ended up switching to FileCenter from Neat Software as Neat was getting too expensive and I found it very slow to log receipts/etc.

I like that File Center keeps the files and receipts on your computer (easy to sync between different devices using Google Drive or other Cloud Services). You can set up your boxes and drawers however you want. I also like that DMS, Receipts, & Automate are all in the same software and in the preferences you can "hide" the ones you don't have - that way all my files and workflow can be accessed via FileCenter.

It is easy to navigate files and folders, and I love the folder templates. Building reports and inputting receipts is a lot faster in FileCenter than it is in Neat Software, and I was able to file my taxes a lot faster! Since I use it for my business, personal, non-profit, and main work files, I can easily switch between them all in FileCenter!

Support has largely been fast and helpful. This is a smaller company than Neat, so sometimes interaction with the team in their community groups takes awhile to hear from, but one gets the sense that they really are interested in what their customers want and need. Review collected by and hosted on G2.com.

What do you dislike about FileCenter?

There is a delay in switching between receipt boxes/drawers as you wait for it to load. Once you are in it is fast - but it would be nice if the load time is a bit faster. This might be because I am using a Cloud Drive as the source for my files.

There are also a few bugs (persistent settings preferences that don't save) that we have been waiting for awhile to be fixed - however the software updates themselves come regularly. Review collected by and hosted on G2.com.

What problems is FileCenter solving and how is that benefiting you?

I was able to get rid of Neat Software and their high fees (FileCenter is adding a "Contact" feature which will replace the contacts I had in Neat), plus I can do more as all my files are native and can be opened within the FileCenter Software (whereas with Neat only PDF's were able to be stored/opened). Review collected by and hosted on G2.com.