G2

KS

Kayo S.

Consultor de vendas e marketing

Mid-Market (51-1000 emp.)

6/29/2026

"The Satisfaction Queue – The Impact of Predictability on Customer Satisfaction"

5/5

What do you like best about Filazero?

It offers the convenience of use without needing to download any additional apps. Furthermore, the setup process within the company is very simple and quick. Review collected by and hosted on G2.com.

What do you dislike about Filazero?

Simplifying some of the screens would help us. Review collected by and hosted on G2.com.

What problems is Filazero solving and how is that benefiting you?

Waiting in line is a nightmare for any customer, and there are some lines we simply cannot avoid. However, giving customers an idea of when they will be called—and freeing them up to do other things while they wait, since we’ll notify them when their turn comes—has boosted my customers' satisfaction levels. Review collected by and hosted on G2.com.