What I appreciate most is how seamless it is—most of the time—to integrate with our ticketing system. So far, it’s been the best-performing site we’ve used for handling work orders. I also really value the support team’s response times. It helps a lot when I can call in and get an immediate response, or open a case and hear back within a reasonable amount of time. Review collected by and hosted on G2.com.
The UI and formatting can feel inconsistent when FN gets updated or overhauled. While I do appreciate website updates and a refreshed look, some elements need to be more uniform across certain screens. Other than that, I don’t have much else to say. Review collected by and hosted on G2.com.