G2

Raymond R.

Customer Support Manager

Mid-Market (51-1000 emp.)

1/7/2026

"Expands Our Reach with Reliable, Nationwide Talent"

5/5

What do you like best about Field Nation?

Field Nation provides quick access to a plethora of trained professionals that allows companies like ours to expand our footprint to nationwide status in support of our customers. Customers like the option of having a single source vendor to reach out to in a time of need. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

I really do not have any complaints about Field Nation. I have only had one issue where I had to go to support since the provider we selected replaced himself with an alternate who had a much lower rating but I called support and we resolved it quickly. Review collected by and hosted on G2.com.

What problems is Field Nation solving and how is that benefiting you?

We have customers who have planned and unplanned events that require talent in areas where they do not have a physical presence. The planned events are easy as we have the time to source, vet and engage a Field Nation professional with time to plan, communicate and execute. The unplanned events are where it gets interesting and having access to the expansive network of technicians allows us to become the hero. For example, this past Sunday I received a call from one of my customers that they needed remote hands support for a Fortinet upgrade that had not been successful and in one hour I had engaged a Field Nation technician who arrived on site Monday morning at 9AM CST and by 10AM, the issue was resolved and my customer and theirs were completely satisfied. Field Nation allows us to resolves these issues without having to fly anyone to the customer site which minimizes the cost of doing business quickly, efficiently and effectively. Review collected by and hosted on G2.com.