G2

Efsthathios D.

Electrical & HVAC Engineer Team Leader

Pharmaceuticals

Enterprise (> 1000 emp.)

9/24/2026

"Keeping Maintenance Work More Visible and Organized"

5/5

What do you like best about Field Force Tracker?

For an electrical and HVAC team, the main appeal of Field Force Tracker is having job information, work orders, schedules, equipment and service history together instead of keeping track of everything through separate spreadsheets or messages. The scheduling and dispatch side is useful for coordinating technicians, particularly when several jobs are happening at the same time. I also like the idea of technicians being able to update work orders and timesheets from the mobile app while they are actually on site. Having inventory, assets, contracts and customer information connected to the same workflow is another practical advantage. Review collected by and hosted on G2.com.

What do you dislike about Field Force Tracker?

The number of available features means there is a learning curve. It would take some time to configure the system around the way an engineering or maintenance team already works, and new users would need some guidance before they are comfortable with all of the available functions. For a smaller team with fairly simple requirements, some of the broader functionality may also be more than they need. Review collected by and hosted on G2.com.

What problems is Field Force Tracker solving and how is that benefiting you?

Field Force Tracker offers a fairly complete approach to managing field and maintenance activities. For an electrical and HVAC environment, the combination of scheduling, work orders, technician tracking, equipment records, inventory and service history makes sense because these activities are closely connected in day-to-day maintenance work. The mobile functionality is particularly relevant for technicians who spend most of their time on-site. Review collected by and hosted on G2.com.