BM
Benedict M.
Systems Analyst
Mid-Market (51-1000 emp.)
"Very Robust, Efficient and Reliable Helpdesk and Servicedesk System"
What do you like best about Faveo Help Desk?
The workflows and approval workflows are very customizable and enable various matrices.
The Ability to create custom statuses and how they behave with the requirement of the end user. Review collected by and hosted on G2.com.
What do you dislike about Faveo Help Desk?
The users/contacts cannot see their ticket form details on the user end.
Using a third party to integrate WhatsApp.
Add integration for Instagram Direct Messaging. Review collected by and hosted on G2.com.