G2

cesar R.

Head of Partnerships

Mid-Market (51-1000 emp.)

Updated 11/10/2026

Originally submitted 3/25/2024

"An Excellent Tool for Making Meetings More Productive and Efficient"

5/5

What do you like best about Fathom?

What I like most about Fathom is how effortlessly it captures and organizes everything discussed during meetings. The AI-generated summaries are incredibly useful, highlighting key points, decisions and action items without having to spend time taking notes. I also love being able to revisit specific parts of a conversation and easily share meeting summaries with colleagues.

It saves me a huge amount of time, improves team alignment and allows me to focus entirely on the conversation rather than worrying about taking notes. It's become an essential tool in my daily workflow. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Overall, I'm very happy with Fathom. If I had to point out areas for improvement, I'd say the AI summaries could sometimes offer more flexibility in customization, especially when it comes to adapting the structure and level of detail to different types of meetings. I'd also love to see even more advanced integrations with CRM and project management tools, making it easier to turn meeting insights into concrete actions.

That said, these are more opportunities for improvement than actual dislikes. The overall experience is excellent. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Fathom solves one of the biggest challenges in my daily work: keeping track of multiple meetings, conversations, decisions and follow-up actions without losing focus on the discussion itself.

As someone managing strategic partnerships across different markets and working with multiple internal and external stakeholders, I attend a large number of meetings every week. Fathom automatically records, transcribes and summarizes these conversations, making it much easier to capture key information, revisit important discussions and ensure nothing falls through the cracks.

It saves me significant time on note-taking and meeting follow-ups, improves communication and alignment across teams, and helps me stay organized and focused on building relationships and driving business forward. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: OrganicAI Translated