# Fathom Reviews
**Vendor:** Fathom  
**Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 6,719
## About Fathom
Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster.



## Fathom Pros & Cons
**What users like:**

- Users value the **AI-generated summaries** from Fathom, enhancing productivity and clarity in their meetings and discussions. (1502 reviews)
- Users praise Fathom for its **high accuracy** in transcribing and summarizing meetings, enhancing post-meeting efficiency. (1444 reviews)
- Users love the **helpful automated note-taking** feature of Fathom, enhancing productivity and organization during meetings. (1365 reviews)
- Users love the **ease of use** of Fathom, appreciating its straightforward UI and seamless functionality across systems. (1361 reviews)
- Users highlight Fathom's **efficient note-taking** , allowing for focused discussions and easy retrieval of information. (1115 reviews)
- Users appreciate Fathom's **intuitive note-taking and seamless integration** , enhancing productivity and simplifying meeting summaries. (1102 reviews)
- Action Items (1002 reviews)
- Time-saving (994 reviews)
- Meetings (833 reviews)
- Meeting Summaries (689 reviews)

**What users dislike:**

- Users dislike that Fathom's **participant status in meetings** complicates call attribution and reporting, affecting overall usability. (415 reviews)
- Users experience **recording issues** with Fathom, including glitches and unwanted automatic recordings during meetings. (342 reviews)
- Users find the **missing features** frustrating, particularly regarding transcript visibility and manual data entry for calls. (249 reviews)
- Users experience **call issues** that complicate reporting and make it difficult to manage ad hoc meetings effectively. (213 reviews)
- Users find **recording limitations** frustrating, especially with automatic recordings that may not align with organizational policies. (212 reviews)
- Users report **AI inaccuracy** with Fathom, noting frequent misinterpretations of spoken communication and insufficient sales-specific features. (195 reviews)
- Joining Issues (195 reviews)
- Poor Summarization (162 reviews)
- Inaccurate Summarization (147 reviews)
- Note-Taking Issues (144 reviews)

## Fathom Reviews
  ### 1. Crisp AI Notes and Helpful Zoom Integration That Save Tons of Time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Siddharth D. | Enterprise Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Fathom?**

The AI-generated notes are crisp and clear. The UI’s video-with-transcript feature and the summary templates are both very helpful. The ability to highlight important sections during a meeting also improves the overall experience. Integration with Zoom makes it easier to keep track of all meetings. Overall, the time saved with this application is immense compared to manual note-taking.

**What do you dislike about Fathom?**

The pricing is high for a regular user. the overall performance of the desktop app lags a bit and is sluggish at times. Once a meeting ended but the desktop app kept recording till the next morning. Had to close it manually. Unable to change passwords and username. if my company email is closed, i am unable to take away my notes for future use.

**What problems is Fathom solving and how is that benefiting you?**

It helps me records and transcript meetings which are hosted by others. It should not be limited to zoom or teams meeting. it should also record desktop audio for normal note taking and store those notes to apps like notion or local repository for easy access. everything to server can sometimes lead to not using the product

  ### 2. Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul M. | Clinical Hypnotherapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about Fathom?**

As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal requirements. Generally speaking, Fathom is an excellent and easy-to-use note-taker. Once set up using the PC app, I was able to seamlessly integrate Fathom into my client journey workflow using both Zoom and Google Meet.

The ease of accessing the summary, full transcript, and recorded video is brilliantly implemented. The automatically generated Action Items are extremely helpful; having the option to copy these items and create an AI-generated follow-up email is a fantastic time-saver.

The summary itself is excellent, broken down into four clear areas: Meeting Purpose, Key Takeaways, Topics, and Next Steps. These Next Steps are also smartly allocated to the person responsible for each one. Finally, it provides a list of your questions—clicking on one plays the video at that exact moment, which is incredibly useful for review.

I have had to contact Customer support on one occasion and I found them both helpful and very knowledgeable on the issue that I was experiencing. They resolved the issue in a timely manner.

I use Fathom everyday as I work fully online and it is an indispensable tool for my practice.

**What do you dislike about Fathom?**

While the AI is generally impressive, being based in Europe means I work with clients who often have strong Irish, Northern Irish, or Scottish accents. Fathom occasionally struggles to transcribe these accurately compared to standard American or English accents.

I have also noticed that if people talk over one another, the system sometimes misses a speaker or attributes the text to the wrong person. Additionally, the formatting of the text exports can be a bit messy and requires some manual tidying up. Finally, while the free version is useful, I do feel the limits on it could be increased slightly to offer more value before upgrading.

**What problems is Fathom solving and how is that benefiting you?**

The primary problem Fathom solves is the conflict between needing detailed legal documentation and needing to be fully present for my clients. In complex hypnotherapy cases, I cannot afford to be distracted by taking notes manually.

Fathom allows me to focus 100% on the client, knowing that every detail is being captured accurately for my records. It solves the administrative burden of compliance by automatically generating transcripts and summaries that meet my legal requirements in Europe. The ability to click a question in the log and immediately watch that part of the video is also invaluable for reviewing client cues I might have missed in the moment.

  ### 3. Using Fathom has definitely changed my life!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yuval D. | Full Stack Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Fathom?**

Fathom has completely transformed how I handle meetings. The AI summaries are incredibly accurate, and I love that I can stay fully present in the conversation without worrying about missing a detail. It’s seamless, fast, and the integration with my calendar is perfect. Highly recommended for any professional

**What do you dislike about Fathom?**

The only downside is the desktop banner that appears at the start of every meeting. It feels a bit intrusive and clunky on the screen, and I wish there was a simpler way to minimize it or hide it permanently without it popping up every time.

**What problems is Fathom solving and how is that benefiting you?**

Fathom solves the major problem of meeting fatigue and split focus. Instead of struggling to take notes while staying engaged, I can be 100% present in the conversation.

The biggest benefit is the time saved on post-meeting admin; the AI summaries and action items are incredibly accurate, allowing me to share recaps instantly. It has turned my meetings from stressful documentation sessions into productive, focused discussions.

  ### 4. Fathom Turns Every Meeting Into Clear Action and Follow-Through

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roca W. | Founder of Well & Good Myrtle Beach , Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Fathom?**

The ability to stay fully present in the conversation while Fathom captures accurate notes, summaries, and action items in the background. It removes the need to split attention between listening and documenting, and the post-meeting summaries make follow-ups and workflow execution immediate and structured.

**What do you dislike about Fathom?**

Occasionally the summaries need light editing for nuance or context, especially in more complex or fast-moving conversations. It captures the structure well, but I’ll sometimes refine wording to better match intent or tone. That said, it still removes the majority of the manual work and significantly improves post-meeting clarity.

**What problems is Fathom solving and how is that benefiting you?**

Fathom solves the problem of losing key details, action items, and decisions during meetings. Instead of relying on manual notes or memory, it captures everything in real time and turns it into clear, structured summaries.

For me, that translates directly into better execution. I can move from conversation to action faster, keep workflows organized, and ensure nothing slips through the cracks. It has improved how I manage operations, follow up with partners, and maintain consistency across a high volume of meetings without adding extra admin work.

  ### 5. A Huge Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel R. | Onboarding Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Fathom?**

How easy it was integrate it into my meeting links and how seamless it is to record my meetings and immediately have a detailed synopsis ready for me to review. And if I don't like the review that it gave or if I want it to explain the meeting differently, I can literally just ask it to and it will change it to my needs. Super helpful.

**What do you dislike about Fathom?**

Nothing that I really dislike at the moment. I'm currently trying to teach it my company's verbiage and terms so that it will automatically show up in my detailed review.

**What problems is Fathom solving and how is that benefiting you?**

I host meetings and trainings daily and so the process of keeping up with everyone and everything that we talked about is almost impossible to recall 100%. With this tool, I now can teach the assistant what exactly I'm needing each meeting to be able to write out detailed notes or summaries for each of my clients. The hours I would spend each week just on documentation alone has been cut significantly since using this software. It's a game changer.

  ### 6. The best AI assistant I've tried: superior to Otter, tl;dv, and Notion.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vladislav M. | Cofundador, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Fathom?**

As a consultant managing multiple clients simultaneously, Fathom has become indispensable. What I highlight the most is its ability to ensure I don't miss a single detail from the sessions. I've tried practically everything on the market: Otter.ai, tl;dv, and even Notion's recorder, and Fathom wins by far. Its AI is, by far, the most accurate in defining new tasks and capturing the essence of the conversation.

It is, without a doubt, the best assistant on the market.

**What do you dislike about Fathom?**

I really have very little to complain about. If I had to mention something, it would be the lack of a direct native connection with Monday.com. Currently, I solve it by combining it with a bit of external automation (OpenClaw), but if they integrated Monday natively, the workflow would be perfect.

**What problems is Fathom solving and how is that benefiting you?**

Solve the problem of "information overload" and the time wasted on post-meeting administrative tasks. It benefits me greatly in collaborative work: I can send accurate summaries to my clients and team immediately. The precision of its AI in extracting action items saves me hours of manual writing and ensures that we are all aligned after each video call.

  ### 7. Effortless Meeting Prep with Seamless Zoom & Google Meet Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derwin V. | Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Fathom?**

I really love how the app automatically prepares me for my next meeting. The initial setup is very easy, and you honestly don’t have to do anything else as long as the app is installed. The support I received when I needed it was amazing, they gave me exactly what I needed. I use it daily and it never fails. Even though the number of features depends on the plan, the purpose of the app is great, and it integrates perfectly with the tools we use, like Zoom or Google Meet.

**What do you dislike about Fathom?**

There isn’t much I don’t like about Fathom. It’s basically a perfect app for its purpose, and it really does its job well. The only thing I’m not that fond of is the “Ask Fathom” option. For some reason, it doesn’t feel very intuitive to me, and it doesn’t seem that smart, although overall it still works fine.

**What problems is Fathom solving and how is that benefiting you?**

Taking notes can be really annoying a lot of the time, and sometimes I just want to focus on the meeting. Having a notetaker running in the background is amazing, especially when there’s a lot to follow up on afterward.

  ### 8. Intuitive, Seamless Meeting Recording with Instant Recaps—Fathom Delivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** J W. | Sr. Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about Fathom?**

genuinely love using Fathom because of how intuitive and user‑friendly the platform is. When integrated with Microsoft Teams and Zoom, it seamlessly notifies me of upcoming scheduled meetings and automatically begins recording as soon as I join, which eliminates any extra steps or manual setup. One of Fathom’s standout features is the speed of its meeting recaps; they’re delivered almost immediately after the meeting ends, which is a huge improvement compared to similar platforms I’ve used in the past.
The value of Fathom’s free features is impressive, and the Ask Fathom AI tool is particularly efficient and helpful for quickly pulling insights and action items from meetings. Because of my positive experience, I’ve already recommended Fathom to others within my organization. I would absolutely continue using and advocating for the platform, and I would not hesitate to utilize its paid enterprise or business features should I move to an organization that is able to invest in a subscription.
Customer support has also been top-notch with troubleshooting a minor integration issue. I use Fathom almost daily for my scheduled meetings, especially interviews to create transcripts and track action items. Absolutely wonderful tool!

**What do you dislike about Fathom?**

no downsides to note. I have enjoyed using the platform for the past month.

**What problems is Fathom solving and how is that benefiting you?**

Fathom solves the problem of capturing and sharing candidate interview details accurately without distracting from the conversation. Its automatic recordings and fast, reliable transcripts allow hiring teams to review interviews asynchronously, align on candidate evaluations, and make informed decisions; saving time while improving consistency and collaboration in the hiring process.

  ### 9. Fathom Eliminates Manual Note-Taking and Keeps Notes Easy to Revisit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam H. | Operations Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Fathom?**

No manual note-taking is needed, which means I don’t make mistakes, and I can refer back to my notes at a later date.

**What do you dislike about Fathom?**

I don’t have any dislikes when using Fathom. It works the way I need it to, and it does what I expect for my use.

**What problems is Fathom solving and how is that benefiting you?**

Fathom helps solve the problem of inefficient and unreliable meeting documentation. In many meetings, people either spend time taking notes (and end up missing parts of the conversation) or rely on memory afterward, which can lead to missed details, unclear action items, and weak follow-ups.

Fathom addresses this by automatically recording, transcribing, and summarising meetings, while also highlighting key points and action items in real time.

For me, this is valuable because it lets me stay fully engaged in the conversation instead of multitasking with note-taking. It also ensures nothing important is missed, since everything is captured and searchable. On top of that, it saves time on post-meeting admin by providing instant summaries and clear action points, and it improves follow-ups and accountability by keeping accurate records of decisions.

Overall, it increases productivity, reduces manual work, and helps turn meetings into clear, actionable outcomes.

  ### 10. Highly Customizable Auto-Recording That Keeps Me Fully Present in Meetings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gen H. | Billing & Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Fathom?**

The level of customization makes this a perfect tool no matter my role or industry, and the auto-record feature means I never forget to record a meeting. I don’t have to take notes anymore; I can simply be present during the conversation. Best of all, I can highlight key moments, add items to my to-do list, and categorize specific parts of the discussion in whatever way works best for me.

**What do you dislike about Fathom?**

I’d really love it if this could integrate with my calendar, planner, or task list, so I can add items directly to my to-do list.

**What problems is Fathom solving and how is that benefiting you?**

Never forgetting to transcribe a meeting, never having to page through notebooks to track down notes from a specific meeting, and being able to simply stay present in the conversation—this has been a massive time-saver and stress reducer, and it genuinely makes me better at my job.


## Fathom Discussions
  - [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) - 9 comments, 1 upvote

## Fathom Pricing
- **Forever Free**: Free  
  Enjoy the #1 rated AI Meeting Assistant for free forever.
- **Premium**: $16.00  
  Great for individuals looking to use premium Fathom features.
- **Team**: Starting at $15.00  
  AI meeting assistants, insights, and integrations for your whole team. 

[View full pricing details](https://www.g2.com/products/fathom-video/pricing)

## Fathom Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Brave](https://www.g2.com/products/brave/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Calendly for G Suite](https://www.g2.com/products/calendly-for-g-suite/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews)
  - [Chrome OS](https://www.g2.com/products/chrome-os/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Close](https://www.g2.com/products/close/reviews)
  - [CRM Assistant for Gmail™](https://www.g2.com/products/crm-assistant-for-gmail/reviews)
  - [Easebot AI Booking Bot for GoHighLevel](https://www.g2.com/products/easebot-ai-booking-bot-for-gohighlevel/reviews)
  - [GHL](https://www.g2.com/products/ghl/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Grain](https://www.g2.com/products/grain/reviews)
  - [HighLevel](https://www.g2.com/products/highlevel/reviews)
  - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews)
  - [HubSpot CRM Integration for Jira](https://www.g2.com/products/hubspot-crm-integration-for-jira/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [JobAdder](https://www.g2.com/products/jobadder/reviews)
  - [Manus AI agent](https://www.g2.com/products/manus-ai-agent/reviews)
  - [Maven Integration Platform](https://www.g2.com/products/maven-integration-platform/reviews)
  - [Meeting.ai](https://www.g2.com/products/meeting-ai/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft OneNote](https://www.g2.com/products/microsoft-onenote/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Teams Webinars](https://www.g2.com/products/microsoft-teams-webinars/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [monday Work Management](https://www.g2.com/products/monday-com/reviews)
  - [Motion](https://www.g2.com/products/motionapp/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Omni Analytics](https://www.g2.com/products/omni-analytics-inc-omni-analytics/reviews)
  - [Otter.ai](https://www.g2.com/products/otter-ai/reviews)
  - [Perplexity](https://www.g2.com/products/perplexity/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [TeamBoard for Monday.com](https://www.g2.com/products/teamboard-for-monday-com/reviews)
  - [Teamleader](https://www.g2.com/products/teamleader/reviews)
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  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zappr.AI](https://www.g2.com/products/zappr-ai/reviews)
  - [Zoom AI Companion](https://www.g2.com/products/zoom-ai-companion/reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews)
  - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews)
  - [Zoom Virtual Agent](https://www.g2.com/products/zoom-virtual-agent/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Fathom Features
**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis

**Customization**
- Annotations

**Voice**
- Dictation
- Accuracy

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Agentic AI - Note-Taking Software**
- Autonomous Task Execution

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Training**
- Video Record

**Organization**
- Data Entry
- Integrations / APIs

**Artificial Intelligence - Conversation Intelligence**
- Speech-to-Text
- Sentiment Analysis

**Organization**
- Playlists
- Deep Search
- Permissions

**Transcription**
- Speaker Identification
- Timecode Management

**Meeting Automation - AI Meeting Assistants**
- Automated Note-Taking
- Voice Recognition
- Action Item Tracking

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Feedback**
- Review

**Performance Analysis**
- Coaching 

**Editing**
- Collaboration

**Agentic AI - Video CMS**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Generative AI**
- AI Text Summarization

**Meeting Insights - AI Meeting Assistants**
- Smart Summaries

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Integration**
- Data Security
- Integrates With Existing Applications

**Generative AI**
- AI Text Summarization

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Transcription**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

**Agentic AI - AI Meeting Assistants**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Meeting Capture & Retention - AI Meeting Assistants**
- Bot Presence
- Meeting Moments Management
- Audio or Video Recording

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

## Top Fathom Alternatives
  - [Grain](https://www.g2.com/products/grain/reviews) - 4.6/5.0 (297 reviews)
  - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (496 reviews)
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