G2

Stuart E.

Delivery Manager

Mid-Market (51-1000 emp.)

11/10/2026

"Effortless Background Capture That Saves Time on Every Call"

5/5

What do you like best about Fathom?

Really simple to use, yet it has highly effective capture capabilities. You barely even notice it’s there while it captures your video, notes, and action points in the background. For me, the time saved on each call is significant. The AI picks up everything, including accents and dialects that can sometimes be difficult. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The web portal can be a little slow at times, but given the volume of calls we store, that’s to be expected. Overall it’s still workable and hasn’t caused any issues for us. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

An absolute time-saver. Taking notes during calls, generating action points, and reviewing everything I would normally have captured manually are now taken care of, so that manual work is basically gone.

Being able to review all calls mean we can bring new team members in and have them up to speed on everything that has been discussed. The 'Ask Fathom' feature is useful to get a quick answer about a whole project Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic