JW
Director of Customer Success & Growth
Mid-Market (51-1000 emp.)
"Easier than you can Fathom"
5/5
What do you like best about Fathom?

I just started using Fathom here at a new job. Having used others in the past, I was very impressed with the AI accuracy and functionality in here. The ability to accurately detect follow up items, the ability to generate robust summaries for call logs, and the ability to generate the follow up email with the click of a button have really been a game changer. On top of that, sometimes we have technical conversations that I don't quite understand yet, but I can ask Fathom to generate me a summary of that part that is Jira ready for ticket submission. Stellar! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Nothing yet. Maybe the fact that if two of us here use Fathom, both of ours will try to join a meeting. But seems like that may have been recently fixed. Review collected by and hosted on G2.com.

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