The UI is quite two-faced. The localized checkout process is slick and trustworthy, and conversion rates are good. However, the back end for merchants looks quite dated and is not as intuitive. Finding your way around the site to locate orders is quite confusing, and there is a bit of a learning curve for new staff members. It is easy to set up. The process is very clear, and we get our store up and running quickly. FastSpring doesn’t have any huge setup costs, as it works on a revenue-share model. The percentages seem high compared with standard payment gateways such as Stripe. Not to mention that prices aren’t clearly displayed and you would need a bespoke quote. Review collected by and hosted on G2.com.
Higher fees because it is an end-to-end solution. While this is fair, it could be a factor if we are selling low-margin items. There is a learning curve when reconciling payouts. Some support queries take several messages to fully understand. While this is justified by the Merchant of Record services, the fees per transaction are higher than those of basic payment processors. We will also need to go through sales to get accurate pricing details, and there is no built-in affiliate management system. Review collected by and hosted on G2.com.