G2

Eric H.

Vice President

Financial Services

Enterprise (> 1000 emp.)

5/31/2026

"Flexible Per-Group MFA with Strong AD/Entra Integration at Scale"

5/5

What do you like best about FastPass SSPR?

The per-group authentication configuration is what sold us. At Goldman, a blanket verification approach doesn't survive internal audit scrutiny, so being able to assign distinct MFA flows by user segment was a genuine requirement, not a nice-to-have. AD and Entra integration held up at our scale, remote resets reduced early-morning helpdesk pressure, and the IVM module meaningfully tightened our exposure to social engineering at the service desk level. Review collected by and hosted on G2.com.

What do you dislike about FastPass SSPR?

The admin interface is functional but clunky onboarding new IT staff to it takes longer than it should. Native reporting is also thin for a regulated environment. We ended up processing audit data externally to meet compliance expectations, which shouldn't be necessary. Review collected by and hosted on G2.com.

What problems is FastPass SSPR solving and how is that benefiting you?

Password tickets were eating IT capacity at volume. FastPass moved the bulk of that to self-service, and the helpdesk redirect was noticeable within the first quarter. More importantly, it gave us an auditable, structured process around credential recovery something that had been running too informally for our standards.

Not a flashy product. Doesn't need to be. It handles enterprise access infrastructure the right way reliably and without creating new problems. Review collected by and hosted on G2.com.