![Gabe H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabe H.")
GH

Gabe H.

Director of Performance Marketing

Small-Business (50 or fewer emp.)

5/16/2025

"Easy to use Shopify app that will help you quickly gain customer insights"

4/5

What do you like best about Fairing?

Fairing has an easy to use question bank so I don't have to build questions and topics from scratch, but rather implement recommended questions. Because it only takes a few clicks to create the survey questions from their bank, we've been able to increase the amount of information we have about customers significantly. And when we begin to see trends from customers filling in answers from the Other option, we can easily create a new option and recode those previously submitted answers to make analysis simple. Review collected by and hosted on G2.com.

What do you dislike about Fairing?

Would love more filters in the analysis. Would be great to filter responses based on what a customer purchased. Review collected by and hosted on G2.com.

What problems is Fairing solving and how is that benefiting you?

It's giving us customer insights. For example, we're asking New customers how they first heard about us. We're using this to validate where we've allocated our marketing resources and where we'll continue to do so. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 18 reviewers think of Fairing

4.9 out of 5 · Verified reviews from real users

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