Fairing has an easy to use question bank so I don't have to build questions and topics from scratch, but rather implement recommended questions. Because it only takes a few clicks to create the survey questions from their bank, we've been able to increase the amount of information we have about customers significantly. And when we begin to see trends from customers filling in answers from the Other option, we can easily create a new option and recode those previously submitted answers to make analysis simple. Review collected by and hosted on G2.com.

Would love more filters in the analysis. Would be great to filter responses based on what a customer purchased. Review collected by and hosted on G2.com.